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NEWS TO KNOW
Airline Customers Could Finally Get Compensation for Flight Delays Under a US Department of Transportation Proposal
(SOURCE: YAHOO!)
Airline customers may finally get compensation for flight delays, which is already a passenger right in the European Union.
On Wednesday, the US Department of Transportation proposed a new rule that would force carriers to compensate passengers for delays on flights operating to, from, or within the US. Currently, the agency says customers are entitled to a refund for cancelations or "significant" delays but does not outline how long the delay must be.
The new, more strict policy would define "delay" and give customers more clarity on when they are entitled to compensation. Specifically, new protections would extend to any of the following situations...
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