Global Business Travel Association - GBTA

The Fundamentals of Strategic Meetings Management™
2023-05-05 11:00 - 13:00 (America/New_York) | Virtual
Many corporations are now converging travel, procurement and meetings in their business strategy and operations. This shift requires a disciplined approach to developing, deploying and implementing a strategic meeting management program (SMMP). Strategic meeting management (SMM) is the management of enterprise-wide meeting and event processes to achieve measurable business objectives aligned with the organization’s strategic goals.
In this fundamental course taught by procurement, travel and meetings industry experts, you will learn how to articulate the benefits and components of SMM in a corporate environment. Participants will take away SMMP best practices and strategies on how to contain cost, mitigate risk, manage data, implement technology solutions, and ensure service quality. GTP holders will earn 14 GTP® Recertification credits.
Pricing and Registration
$450 members/$550 non-members
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Michigan Chapter - GBTA Michigan ISO 31030 | The What, the Why, and the Work Ahead - GTP Credit Approved
2023-04-28
Main Session
This event’s educational focus is on Travel Risk Management (TRM) and our featured speaker will be Kevin Coffey, Travel and Meeting Risk Trainer and Evangelizer, If you don’t know about the new ISO 31030 standard, this is the event to attend. Last year, the International Organization for Standardization (ISO) released the 1st international travel risk management standard, ISO 31030, which provides guidance to organizations on how to manage business travel risk to organizations and travelers.
This presentation will cover

Introduction to the ISO 31030 TRM Standard, its ten sections, and annexes
How it benefits organizations, travel programs, and business travelers
How it benefits travel suppliers, including TMCs, the accommodations sector, and other business travel partners
How travel managers and supplier partners should address this new TRM standard within their organization and with clients
ISO 31030 training and resources

Additional Session
NDC Update: Airline Reservation System Now, Then and Next!
We will take a look at a quick recap of the history of airline reservation systems and will then fast forward to what’s happening today with Amadeus and the New Distribution Capability, aka NDC, and what this means to drive better airline retailing in the travel industry.
Event Speaker
Sherri Schwebach, Senior Sales Director, Amadeus
Sherri Schwebach joined Amadeus in 2021 and has been helping drive success across the Americas for Amadeus and the travel industry. Throughout her long career, she has held many roles in both airline and travel technology with other GDS’ and with airlines such as American Airlines and AirCal. Sherri is currently the Sr. Sales Director for Travel Distribution at Amadeus.
Location of Event
Sheraton Grand Rapids Airport Hotel
5700 28th St SE
Grand Rapids, MI 49546
Pricing and Registration
$90.00 Other Chapter/GBTA All Access Member Ticket
$100.00 after 05:00 pm April 21
$100.00 Guest Ticket (one-time meeting)
$110.00 after 05:00 pm April 21
$85.00 Basic Member (without meeting package)
$95.00 after 05:00 pm April 21
$0.00 Honorary Member Ticket
$0.00 Full Member w/Meeting Package

Greater DC Metro Chapter - Traveling with Disabilities
2023-04-27 23:30
Traveling with Disabilities: Part of DEI
Join us for this panel discussion while we talk about the challenges and accommodations for traveling with disabilities. Two of our special guest panelists are Special Olympic Athletes who will talk about their challenges while they travel. This is affecting travel policies, airlines, hotels, car rentals, and more!
Event Sponsor

** BRING YOUR BOSS ** for Free!
When you register, you receive an extra seat for your boss!

European Partner Event | ITM Conference 2023
2023-04-26 - 2023-04-27 | in-person
ITM returns to Brighton!
The ITM team is delighted to ask you to join us in Brighton from 26 April to 27 April 2023 for our Energise Conference ! Join over 500 colleagues from the UK & Ireland business travel community as we bring you the very best speakers and content centred around our key conference themes of Diversity, Equity & Inclusion, Sustainability and Wellbeing. You can expect unrivalled networking opportunities and sessions tailored to educate, inform, connect and inspire. We promise you will be energized !
Scott Davies, ITM | CEO

Learn More

San Diego Chapter - April Networking Meeting
2023-04-25 16:00 - 18:30
Let’s get together and celebrate that the sun is out in San Diego! Join us at the recently transformed Town and Country Resort in Mission Valley.
A beloved landmark since 1953, the resort’s multimillion dollar revamp from top-to-bottom has added modern guestrooms, chef-driven dining and a sprawling pool complex.
Now you have the opportunity to join the fun!
Location of Event
Town and Country Resort
500 Hotel Circle North
San Diego CA 92108
Pricing and Registration
$35 members/$45 guests

Town Hall with GBTA Board of Directors
2023-04-24
Time:
11:00 AM – 12:00 PM EDT | 10:00 AM – 11:00 AM CDT | 16:00-17:00 BST | 17:00-18:00 CEST
We’re pleased to invite you to the Board of Directors Town Hall to learn more about GBTA’s initiatives regarding membership, sustainability, advocacy, board nominations and elections, and other regional updates. You’ll also have an opportunity to ask questions.
The Board is responsible for setting the focus and direction of the association, and your attendance and participation will contribute greatly to shaping the future of our organization and the industry at large.

New York City Chapter - Sustainability Best Practices: A Discussion on How to Manage the Climate Impact of Business Travel
2023-04-21 05:30 - 06:30
A snapshot into how companies are currently reducing emissions from their corporate travel programs.
Companies are practicing a wide range of strategies to decarbonize their travel programs. These include, among others: demand management policies, better point-of-booking information to nudge employees to select lower carbon options, partnering with responsible transport and accommodations providers, investing in low-carbon technologies, tracking emissions against a set baseline, and purchasing carbon offsets. But which solutions are truly driving change and allowing companies to continue to travel for business when necessary, while reducing their climate impact?
GBTA will provide a snapshot into how companies are currently mitigating their emissions from business travel (scope 3.6) – including key ingredient for success, types of measures currently at disposal and their various pros and cons, including barriers thar require collective multi-stakeholder action to accelerate progress.
Event Speaker
Delphine Millot is SVP Sustainability and Advocacy for GBTA and Managing Director of the GBTA Foundation. Based in NYC, she joined GBTA in January 2022 to set-up a climate action initiative for the industry and re-launch the GBTA Foundation – with the mission to catalyze action in the global business travel industry to create a positive impact and better future for people and the planet. Before joining GBTA, Delphine was heading the International Public Affairs Division of Grayling, a global consulting firm specialized in strategic communications and government affairs. Delphine holds a Masters in Public Administration from the Institute of Political Science of Strasbourg, France and a MPA in International Policy and Sustainable Management from Columbia University.
Fanny Everard is the Sustainability Program Manager at GBTA. She has a background in Business and Economics with a MA in Climate Change and Societal Impact from the Columbia University Climate School. Before GBTA, Fanny worked for the UN World Food Program in Rome, Italy where she held an operations and logistics role, ensuring food security for the West Africa region. She is the lead GBTA liaison on the Corporate Sustainability Benchmarking project, to help partners and members decarbonize their travel policies, and develop GBTA’s internal greening efforts.
Event Agenda
3:30 PM – Registration
4:00 PM – 5:00 PM – General Session
Chapter Updates
Followed by Presentation, Items of Discussion Include: Sustainability Best PracticesResults of GBTA’s benchmarking exercise with leading corporates
Q&A
5:00 PM -6:00 PM Reception
Meeting Venue
Project Farmhouse
(Event Space attached to the Hyatt Union Square New York)
76 E 13th St, New York, NY 10003
Reception Venue
Library of the Distilled Spirits
(Lobby Bar at the Hyatt Union Square New York)
134 Fourth Avenue, New York, NY 10003

Plaza Premium Lounge & Emirates Tour
2023-04-20 00:00 - 01:00
Join us for an amazing opportunity. Experience the new Plaza Premium Lounge at the Orlando International Airport, tour an Emirates aircraft, and check out the new Terminal C. Space is limited so register today.
Attendees will have a chance to experience the new Plaza Premium Lounge, enjoy the food and drinks, and hear about what’s new and exciting with them. After everyone will walk down and tour an Emirates Boeing 777 and visit the new Terminal C.
Pricing and Registration
$40 Members; $60 Non-Members
Event sponsored by

GTP Credit approved

Philadelphia Chapter - TMC Sourcing 2.0 and Critical Thinking - GTP Credit Approved
2023-04-20 00:00 - 01:00
Join us for lunch at Valley Forge Casino for a fascinating insight into modern sourcing best practices.
Selecting the right Travel Management Company (TMC) is the most important decision travel buyers make for their travel program. However, today’s process for sourcing TMC’s is out-of-date, inefficient, and frequently falls short of expectations.
Join Bryan Holmes, Founder of Bid Logic Solutions, as he presents TMC Sourcing 2.0. In this presentation Bryan brings in critical thinking to the sourcing process, while taking you on an insightful journey from TMC Sourcing 1.0, where the TMC’s people are center stage, to TMC Sourcing 2.0, where the TMC’s technology is center stage—yet people still infinitely matter.
This presentation is critical to both buyers and sellers alike. Come prepared to improve your decision making skills and learn concrete things you can do to add more value to the sourcing process, whether you’re the buyer or the seller.
Event Speaker
Bryan Holmes, Founder and CEO |
Bryan’s Bio:
Bryan Holmes is the founder and CEO of Bid Logic Solutions Inc., a technology and business travel consulting firm singularly focused on TMC Sourcing. Prior to launching Bid Logic Solutions, Bryan was a Senior Director of Retention for BCD Travel, an Engagement Manager and Sr. Consultant for TCG Consulting, and the Global Travel Manager for Broadcom Corporation, where Bryan started his 20+ year career in Business Travel.Bid Logic Solutions Inc.
Location of Event
Valley Forge Casino
1160 1st Ave
King of Prussia, PA 19406
https://www.vfcasino.com/
Pricing and Registration
Member: Free
Member (Optional): $50.00 – If your situation and budget allows for it, please consider making a $50 payment as you register to attend this meeting. This payment will help support the ongoing costs of holding meetings for our non-profit organization. Thank you!
Guest: $75.00
GBTA All-Access Member: Free, but must be a GBTA All-Access Member and note which Chapter you belong to
THANK YOU TO OUR GOLD SPONSOR!

GBTA Puget Sound Chapter- GBTA Puget Sound April Meeting - The Future of Travel - 2019 Is Obsolete
2023-04-20
WHAT DOES 2022 DATA TELL US ABOUT THE FUTURE OF TRAVEL?
Join us for a dynamic panel representing suppliers and buyers who will be discussing what 2022 trends are telling us about the rest of 2023 and beyond! We are doing a disservice to our industry by continuing to compare data to 2019 as the world is a different place. The reason for travel has shifted, travel program goals have pivoted, new technologies are emerging at a rapid pace and there are new opportunities for how buyers & suppliers can work together.
Event Speakers
Mark Hollyhead – Egencia, a Global Business Travel Company – President
Mark Ziglar – NetApp – Senior Travel Manager NetApp
Keri Robinson – Marriott – Area Vice President, Western Mountain Pacific
Mark Laglar – United – Western Region’s Technology Sales Manager
Location of Event
Hyatt Regency Lake Washington At Seattle’s Southport
1053 Lake Washington Blvd N
Renton, WA 98056
Pricing and Registration
$60.00 Members
$85.00 after 11:00 pm April 16
$75.00 Non-Members
$100.00 after 11:00 pm April 16
$10.00 Bingo – 3 tickets for $10
$60.00 All Access GBTA Member Ticket
$85.00 after 11:00 pm April 16
Event Sponsor

New England Chapter - New England Aquarium - Boston Event
2023-04-20
Calling all GBTA New England members with a creative idea and competitive spirit! Join us on April 20th for an exciting live evening “Shark Tank” experience at the New England Aquarium in Boston! Do you have an innovative travel-related idea that you believe could “wow’ an esteemed panel of judges and ultimately enhance the travel industry? Have you or your team been re-imagining a concept related to customer service, tech innovation, recruitment, travel essentials, etc.? The options are truly endless…do you think YOU (or yourself and a small team who have already been working on something) have what it takes to impress the judges (sharks) and win the grand prize?
Speaking of the “sharks”…who could they be??? We won’t be sharing their identities quite yet, but let’s just say they are not members of our chapter but are hard-hitting very experienced travel industry professionals. You do not want to miss this event!!!
Submit a quick 60 second video to include – your name, company, brief summary of your idea, and how the industry will benefit from making it a reality via email to Lindsay.Balram@alkermes.com by March 31st. GBTA New England Board of Directors will select the top 4-6 ideas and notify contestants by April 7th!
Event Speaker
Panel of 4 Judges, Travel Buyers
Location of Event
New England Aquarium – Boston Event
Venue Information
New England Aquarium – Boston, 1 Central Warf, Boston, MA 02110
Pricing and Registration
Register at www.nebta.org
Direct and Allied Community Member and/or GBTA All-Access Direct Members Associated with New England Chapter: Free
Non-Members: $75
GBTA All-Access Allied Member (WITHOUT GBTA New England Bundle membership): $50
GBTA All-Access Allied Member (WITH GBTA New England Bundle membership): $50
GBTA All-Access Member who is NOT a New England Chapter Member: $50

Plaza Premium Lounge & Emirates Tour - GTP Credit Approved
2023-04-19 12:00 - 14:30
GBTA Central and Northern Florida
Plaza Premium Lounge & Emirates Tour
Join us for an amazing opportunity. Experience the new Plaza Premium Lounge at the Orlando International Airport, tour an Emirates aircraft and check out he new Terminal C. Space is limited so register today. Attendees will have a chance to experience the new Plaza Premium Lounge, enjoy the food and drinks and hear about what’s new and exciting with them. After everyone will walk down and tour an Emirates Boeing 777 and visit the new Terminal C.
Location of Event
Orlando International Airport, Orlando FL
Pricing and Registration
$40 Members / $60 Non-Members

Webinar - CO2 emissions display in the OBTs: Is the information good enough?
2023-04-19
Time:
19 Apr 2023 14:00 CET 13:00 GMT
For a long time, OBTs have used generic methodologies to calculate CO2 emissions at point of sale. While they allow to estimate the level of CO2 emissions, these methodologies do not allow travelers to accurately compare several airlines on a same route, and make educated choices on the greenest airline to use. At the same time, travel buyers and travel managers improve the quality of the reporting to report on air CO emissions in a more granular way, using different methodologies. Where do the key market leading OBTs stand today in terms of CO2 emissions display, and what are they working on in terms of roadmap? Are there other solutions available today to nudge the travelers to greener behaviors, thanks to improved information? Join us in this educational session where sustainability meets technology to build a greener program!
Moderators:

Aurélie Duprez, Areka Consulting
Olivier Benoit, Advito

Speakers:

Sylvain Muller, SAP Concur
Sarah Benarey, eco.mio
Daniel Senyard, Shep
Olivier Girault, Amadeus
Colleen Black, Tripkicks
Nina Birger, chooose
Alistair Leaman, KDS
Brett Dowling, Sabre

Silicon Valley Chapter - The Remnants of the Pandemic: Rebuilding and Improving in this New Post Pandemic World
2023-04-14 12:00 - 13:00
The pandemic has turned the travel industry upside down and what we might have thought was the main in focus in 2019 could have now changed in 2023. Join us in a discussion with Aaron McMillan, United Airlines Managing Director of Hospitality & Planning as he takes us on a journey through supply chain issues, rebuilding service to improve the customer experience, and sustainability, and how this new direction will be a game changer for the future.
Event Speaker
Aaron McMillan, Managing Director of Hospitality & Planning | United Airlines
Pricing and Registration

$10.00 Member Ticket with Optional $10 Donation
$0.00 Member Complimentary Registration
$10.00 Guest Ticket with Optional $10 Donation
Event Sponsor

North Central Chapter - Highlights of MSP Airport’s Customer Experience and Accessibility Programs
2023-04-14 05:00 - 06:00 | Virtual
Join GBTA North Central for a networking event and presentation of the MSP Airport Golf Center Lounge and Wexford Golf Center in Terminal 1, next to Ike’s. Phil Burke will present Highlights of MSP Airport’s Customer Experience and Accessibility Programs. There will be time to mingle, enjoy appetizers and drinks, use the golf simulators, and play mini golf.
Since this event will take place inside the airport on other side of security, all attendees will be required to fill in required information at the time of registration. Your name on the security form must match the Government ID that you will present at Airport Security on the day of the meeting. Only fully registered attendees will be able to collect their airport issued boarding pass at the Information Desk in the middle of Terminal 1 and then be able to proceed to the event. This information is for the sole purpose of TSA requirements and will not be stored by GBTA or GBTA North Central.
Event Speaker
Phil Burke, Ass.t Director Customer Experience, MSP Airport
Pricing and Registration
Guest fee $90.00

Utah Chapter - Travel Panel Discussion
2023-04-14 01:00 - 02:00
We look forward to seeing you at the April 2023 UBTA Luncheon.
This will be a panel discussion on the following topics: Sustainability, Work life Balance and Flexibility, NDC, Data: Everchanging
Collette Williams, AMEX GBT, Strategic Accout Manager
BIO: Collette Williams is a Strategic Account Manager with American Express Global Business Travel (AMEX GBT), Meetings and Events. Collette has served in multiple capacities within the Meetings & Events industry, the past 15 years her focus has been on Global Strategic Meetings Management (SMM), helping organizations implement the SMM business model, and delivering best-in-class practices. Additionally, Collette has been a featured speaker at a host of various industry conferences and is a sought after subject matter expert. In 2022, Collette was awarded the “Exceptional Leadership” Award by AMEX GBT for her design and implementation of a year-long training program for identified high potential talent. Additionally, Collette is currently studying for a MA in Strategic Communications. In her spare time, she can be found in her kitchen in the pursuit of a perfectly baked cookie.
Courtney Swander, General Manger Global Sales Consulting, Delta Air Lines
BIO: Courtney’s team supports the Global Sales teams consulting with corporate and agency customers. Her team’s goal is educate, support, provide transparency and create partnerships in various areas such as Online Booking Tools and Sustainability. Courtney has been with Delta for 10 years in various Sales roles.
Michael Lyons, Regional Head Travel Services, Global Procurement, HSBC Technology
BIO: Michael Lyons, Regional Head of Travel Services, HSBC, is a veteran of more than 30 years in corporate travel management. He began his career as supplier on the travel management company side, but has spent the majority of his career as a travel manager, primarily in financial services. An industry advocate, Michael has spoken about the value of managed travel around the world. A grandfather of four, with the fifth about to arrive, Michael spends most of his time trying to keep up them.
Garrett Parker, General Manager Hilton Salt Lake City
BIO: Garrett is responsible for overseeing the guest experience, commercial performance and hotel operations of the 499-room property located in entertainment district of Salt Lake City and adjacent to the Salt Palace Convention Center.
Previously, Garrett served as Complex Hotel Manager at the Hiltons of San Francisco Union Square where he managed the operations, sales & marketing, revenue management, and events & catering teams in the Union Square district of downtown San Francisco.
A 17-year hospitality veteran, Garrett began his career with Hilton in front office operations at DoubleTree Dallas Campbell Center, a 300-room hotel where he managed the overall operations during the night shift. Continuing in rooms division and moving up the ladder of success in front office and housekeeping operations, he held management positions at Hilton Baltimore, Capital Hilton and Washington Hilton before joining Embassy Suites DC Convention Center as Assistant General Manager in 2013. In 2016, he moved west as Hotel Manager of Parc 55 in San Francisco, a 1024-room Hilton hotel, where he drove notable results in team member engagement, revenue, and guests overall experience. In 2018, he was promoted to the Hotel Manager at Hilton San Francisco a 1921-room hotel.
Garrett holds a Bachelor of Business Administration degree in management and finance, with a Spanish minor from Schreiner University in Kerrville, Texas. He also holds a Culture & Hispanic Studies degree from University of Salamanca, Spain.
When Garrett is thriving, he enjoys hiking, camping and traveling with his wife, 4 year old son and 1 year old daughter.

Global Leadership Professionals (GLP) Program
2023-04-14 | Virtual
Event Description & Speakers

Global Leadership Program (GLP) is the only educational initiative designed to provide cutting-edge business insights and immersive learning experiences. Business travel leaders will use the acquired knowledge to address industry challenges and identify new opportunities. Perfect for senior-level industry professionals, the GLP program allows participants to engage with a network of global peers and experts, interact with world-renown Cornell business professors, develop team-focused strategies for problem-solving, and earn recognition for your commitment and achievement to professional development.

Event Pricing Details

Certificate Program: $2,995 (Member)/$3,495 (Nonmember)
Designation Program: $2,500 (Member)/$3,000 (Nonmember)
Certificate + Designation Bundle: $5,000 (Member)/$6,000 (Nonmember)

Partial scholarships available to GBTA Members and GBTA Chapter Members through applying in this form: https://form.jotform.com/gbtaforms/2023scholarships

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Texas Chapter - Texas Education Day
2023-04-13 03:00 - 04:00
Texas Education Day is an opportunity for the Texas Chapters to come together with industry colleagues to learn and network. Space is limited and guests are welcome. This event will start at 2:00P CDT on April 12th kicking off with a keynote address from Emeka Nnake and wrap up on April 13th by 3:00P CDT with a closing keynote delivered by Peter Greenberg. Mainstage and breakout sessions include topics like accessibility in travel, airfare supply chain and NDC, talent impact for TMC, travelers and AI, creating value through traveler friction and sustainability. For full details please visit https://texasbta.org/TED_Agenda.
Event Speakers
Keynote Speaker Emeka Nnaka and Peter Greenberg, other industry experts.
Location of Event
Royal Sonesta Houston Galleria
Pricing and Registration
$250, must register to attend. Space is limited.

Tennessee Chapter - State of the Business Travel Industry with GBTA's Suzanne Neufang
2023-04-11 11:00 - 13:00
As GBTA continues to strengthen the platform for community, learning and advocacy, Suzanne Neufang leads the association’s strategy to bring added value through education to its members, partners and stakeholders as we navigate this ever-changing market and help shape the future together. Join us as she shares the State of the Business Travel Industry at our April chapter meeting.
Event Speaker
Suzanne Neufang, CEO | GBTA
Location of Event
Loews Vanderbilt Nashville, 2100 West End Avenue
Nashville, TN 37203
Pricing and Registration
$35.00 GBTA-TN Member Registration
$40.00 after 12:00 pm April 10
$35.00 GBTA All-Access Registration
$40.00 after 12:00 pm April 10
$45.00 Guest Registration
$50.00 after 12:00 pm April 10
Event Sponsor

Rocky Mountain Chapter - Bringing It In 2023! - GTP Credit Approved
2023-04-11
GBTA’s government relations agenda is adapting to the post COVID world facing the business travel industry.
Our mission is to pursue a global agenda that prioritizes climate action, a robust infrastructure and the safe and efficient movement of travelers.
We are taking this legislative agenda to the Administration and Congress.
Yet we also need your help to know what issues you are being confronted with.
By attending this session, you will be able to share what issues are important to you, your company and your travelers, which in turn allow GBTA to truly represent the business travel community.
Event Speaker
Shane Downey

Webinar GBTA Italia - Comunicare in Modo Inclusivo e Transgenerazionale
2023-04-04 10:00 - 11:00
Tema
La comunicazione è una parte essenziale del lavoro di ogni professionista del Travel, tanto che la buona riuscita di un progetto spesso dipende anche da come viene comunicato.
Il webinar illustrerà com’è cambiato il modo di comunicare negli ultimi anni, come comunicare in modo efficace con le diverse generazioni presenti in azienda, come raggiungere i diversi stakeholder interni ed esterni all’azienda e l’importanza dei feedback.
Nello specifico, tra i temi che verranno toccati:

Conosce il pubblico di riferimento
Centralità del contenuto
La personalizzazione del messaggio
Crosscontaminazione generazionale
I canali di comunicazione disponibili
Come ascoltare l’audience per comprendere l’efficacia dei messaggi

Speaker
Il webinar vedrà la partecipazione di:

Catiana Coletta
Marketing Coordinator & Brainpull Partner, AD Di Conversano srl.

Flavia Trezzini
Responsabile Marketing e Comunicazione AirPlus International Italia

Isabella Maggi
Marketing & Communication Director Gattinoni Group >>>

Paola Olivari
Marketing & Communication Director Gattinoni Group

Partner
L’evento è possibile grazie agli Annual Partner di GBTA Italia:

San Diego Airport Update by Hampton Brown
2023-03-30 11:30 - 13:30
Join us for lunch and hear about the latest and greatest happenings at San Diego International Airport. We will hear about the construction progress, new non-stop service, and other improvement efforts underway in 2023 for Lindbergh Field!
Event Speaker
Hampton Brown, Vice President, Revenue, Marketing and Innovation at San Diego International Airport
Location of Event
Synergy Corporate Housing, Vive Lux, 4890 Sunroad Centrum Lane, San Diego CA
Pricing and Registration
$30 Members, $40 Guests

Philadelphia Chapter - Behind the Scenes Tour of PHL - GTP Credit Approved
2023-03-30
GBTA Philadelphia is excited to partner together with American Airlines to provide a behind the scenes tour of the Philadelphia International Airport!
*LAST DAY TO REGISTER IS THURSDAY MARCH 23RD – NO EXCEPTIONS*
This will be a Great Opportunity to see
The Control Tower
Baggage Distribution System
The Hangar
Terminal F (new landline bus service)
Event Schedule
9:00am – 10:00am: Registration & Breakfast
10:00am – 11:00am: Running an Airline & Customer Journey Presentation
11:00 am – 12:30 pm: Airport Tour
Meeting Details
We will begin the day at the Philadelphia Airport Marriott for Breakfast and the Presentation then we will walk over to the airport at 11:00am
*Wear comfy shoes*
Running an Airline & The Customer Journey
We will hear from the following (subject to change)
Lakshman Amaranakaya (AA VP PHL Ops)
Phil Dupree (AA MD Customer Care)
Naomi Van Winkle (AA Sr Base Manager Flight Service)
Tim Airey (AA Chief Pilot PHL/DCA)
Leah Douglas (PHL Airport Director of Guest Experience)
Elizabeth Mosell (PHL Airport Asst Director of Guest Experience)
DJ Westbrook (AA Director Hub Control Center)
Johnny Nash (AA Director Hub Planning)
Security Requirements: (this information will be deleted once provided to TSA)
Upon registration, you will be required to submit the following:
Legal Name (as it appears on Driver’s License)
Date of Birth
Gender
Registration will be limited so be sure to register TODAY!
Event Speaker
Lakshman Amaranakaya, VP of Operations | American Airlines
Location of Event
Philadelphia, Pa
Venue Information
Philadelphia Airport Marriott, One Arrivals Rd, Terminal B, Philadelphia, PA 19153
https://www.marriott.com/en-us/hotels/phlar-philadelphia-airport-marriott/rooms/
Pricing and Registration
$0.00 Member Chapter Meeting Price
$75.00 Guest Price
$0.00 GBTA All-Access Member Who Is NOT A Philadelphia Chapter Member

How travel managers will succeed in 2023 - GTP Credit Approved
2023-03-22 11:00 - 12:00
Managed travel programs have evolved along with the role of the travel manager. New research from GBTA in partnership with Spotnana reveals the trends that will define success in corporate travel, including:

What are travel managers’ expectations overall for 2023 and beyond? When will different types of business travel resume and in what order?
What are top priorities for travel management programs and how do those priorities align with the C-Suite’s goals?
What components of their travel program do travel managers spend the most amount of time on and what are the biggest pain points they face?
How are travel programs embracing sustainability and where are the gaps to address for corporate travel at large?

Join Johnny Thorsen, VP Partnerships at Spotnana, and Chris Ely, GBTA’s Research Director, on this webinar for insights into what 2023 looks like for travel managers and how they are preparing for the future.
Speakers:

Johnny Thorsen
VP Partnerships
Spotnana
Chris Ely
Research Director
GBTA
Made Possible by:

Bay Area Chapter - TSA Hot Topics! The Latest and Greatest News You can Use! - GTP Credit Approved
2023-03-16 10:00 - 11:00 | Virtual
TSA Hot Topics! The Latest and Greatest News You Can Use!
Hear directly from Jerry Koehler, Director of Marketing and Branding for the Transportation Security Administration (TSA) on key updates of TSA programs that impact the corporate travel space. Jerry will share the latest updates on the following topics:
• TSA Overview
• Risk-Based Passenger Screening
• DHS Trusted Traveler Programs
• TSA PreCheck Application Program Updates
• Digital Identity
Register today for this informative and important session.
Optional $10 for Members
Non-Members: $10
Invite a Buyer! They will thank you for your consideration and for sharing your industry expertise.
Speaker:
Jerry Koehler
Director of Marketing and Branding
Transportation Security Administration (TSA)

Conferencia GBTA 2023 – Ciudad de México
2023-03-15 08:00 - 2023-03-16 17:00
Date – 15 y 16 de Marzo, 2023
Venue – Sede: Hilton Mexico City Reforma

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New England Chapter - GBTA New England: Detoxing Off the Drug of Achievement
2023-03-15
Megan is dedicated to offering high-performing, go-getting professionals simple, daily micro-steps for putting attention to intention so they can stop sleepwalking through life and start living with inspiration and fulfillment.
Attendees will walk away with:
(1) Ignited passion & inspiration on how to start living, not just existing in today’s hustle culture
(2) Specific action items & a “micro-step roadmap” for accountability (it’s not just about information, it is about action!)
(3) Connection to themselves and those in the room
Event Speaker
Megan Miller, Intentional Living Expert and Podcast Host | Megan Miller
Location of Event
Archer Hotel Burlington MA
Venue Information
Archer Hotel Burlington, 18 3rd Ave, Burlington, MA 01803
**Free Parking**
Pricing and Registration
Register at www.nebta.org
Direct and Allied Community Member and/or GBTA All-Access Direct Members Associated with New England Chapter: Free
Non-Members: $75
GBTA All-Access Allied Member (WITHOUT GBTA New England Bundle membership): $50
GBTA All-Access Allied Member (WITH GBTA New England Bundle membership): $50
GBTA All-Access Member who is NOT a New England Chapter Member: $50

Carbon Emissions reporting: What’s best practice?
2023-03-15 | Virtual
Webinar Date:
Wednesday March 15 at 1.30pm SGT
You can’t manage what you can’t measure. Data is the foundation to any good business strategy, and in the world of Sustainability carbon emissions is king. Without industry standards in place, it’s hard to know what is best-practice when it comes to carbon emissions calculations and reporting metrics. Come join us unravel the various reporting methodologies and best practices for carbon reporting that can lead to a more sustainable travel strategy.
Speakers:
Jackie Kidd, Practice Lead, Responsible Travel Consulting, CWT Solutions Group

Brenda Quek | Asia-Pacific Travel, Meetings and Events Program and Engagement Leader | Supply Chain Services – Travel, Meetings and Events Services, Ernst & Young Solutions LLP

Catherine Logan, Regional Vice President EMEA & APAC, GBTA

Ben Wedlock, SVP Global Sales, Asia Pacific, BCD Travel

Brought to you by the GBTA APAC Sustainability Committee
You can’t manage what you can’t measure. Data is the foundation to any good business strategy, and in the world of Sustainability carbon emissions is king. Without industry standards in place, it’s hard to know what is best-practice when it comes to carbon emissions calculations and reporting metrics. Come join us unravel the various reporting methodologies and best practices for carbon reporting that can lead to a more sustainable travel strategy.

Tennessee Chapter - Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life - GTP Credit Approved
2023-03-14
Four Simple Steps. That’s all it takes to deliver legendary service and build a thriving team culture. Is negative service impacting your bottom line? Do you find it hard to maintain your confidence when you have to disappoint a customer? Christine Trippi shares her energy and passion for Sweet Hospitality—the key to success in the hospitality industry, by sharing the simple steps of responding positively while developing strong relationships. Christine helps hotel teams to Be Confident, Be Empowered, and Lead from the Heart through mindset and proprietary strategy that leverages each leader to take action and get Sweet Results!
Event Speaker
Christine Trippi, Author, Founder & CEO | The Wise Pineapple
Location of Event
Franklin, TN
Venue Information
9150 Carothers Pkwy, Franklin, TN 37067
Pricing and Registration
$35.00 GBTA-TN Member Registration
$45.00 after 12:00 pm March 13
$35.00 GBTA All-Access Registration
$45.00 after 12:00 pm March 13
$45.00 Guest Registration
$55.00 after 12:00 pm March 13

Advanced Principles of Business Travel Management™
2023-03-10 11:00 - 13:00 | Virtual
The Advanced Principles of Business Travel Management™ course builds off of the Fundamentals curriculum to aid business travel professionals in increasing their knowledge of the industry while also expanding on their professional skills. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. GTP holders will earn 14 GTP® Recertification credits.March 10, 17, 24, 31, and April 611:00 AM – 1:00 PM ET
Pricing and Registration
$450 member/$550 non-member
Learn More
