{"id":913,"date":"2022-07-20T09:38:15","date_gmt":"2022-07-20T13:38:15","guid":{"rendered":"https:\/\/gbta.org\/pain-points-cause-deep-frustration-for-business-travelers\/"},"modified":"2022-08-11T11:33:09","modified_gmt":"2022-08-11T15:33:09","slug":"pain-points-cause-deep-frustration-for-business-travelers","status":"publish","type":"post","link":"https:\/\/gbta.org\/es\/pain-points-cause-deep-frustration-for-business-travelers\/","title":{"rendered":"Los puntos d\u00e9biles causan una profunda frustraci\u00f3n a los viajeros de negocios"},"content":{"rendered":"<p>La semana pasada, el <a title=\"Liberar\" href=\"https:\/\/gbta.org\/es\/PressReleases\/Pages\/rls_071615.aspx\/?Source=http:\/\/www.gbta.org\/lists\/news\/Allitems_all.aspx\" target=\"_blank\" rel=\"noopener\">primer GBTA Global Business Traveler Sentiment Index\u2122 en asociaci\u00f3n con American Express<\/a>\u00a0 revel\u00f3 c\u00f3mo se sienten los viajeros de negocios de todo el mundo acerca de su experiencia de viaje y c\u00f3mo esos sentimientos afectan sus comportamientos reales relacionados con los viajes.<\/p>\n<p>Si bien la mayor\u00eda de los viajeros est\u00e1n significativamente satisfechos con su experiencia de viaje, un hallazgo clave del estudio encontr\u00f3 que algunas \u00e1reas han surgido como puntos d\u00e9biles importantes.<\/p>\n<p>Cuando se les pregunt\u00f3 qu\u00e9 deber\u00edan ofrecer todas las aerol\u00edneas\/vuelos, tanto a nivel nacional como internacional, entre las principales opciones se encuentran: sin cargos por facturaci\u00f3n de equipaje, Wi-Fi gratis, alimentos y bebidas gratis y puntos de recompensa que no caducan o que tienen reglas extensas. pa\u00edses incluidos en el estudio. Las tarifas sin facturaci\u00f3n de equipaje son significativamente m\u00e1s importantes para los viajeros en los EE. UU. (41 por ciento) y Canad\u00e1 (36 por ciento) que todos los dem\u00e1s pa\u00edses.<\/p>\n<p>Pasar el control de seguridad en el aeropuerto es el proceso m\u00e1s doloroso para los viajeros, independientemente del pa\u00eds. Es especialmente doloroso para los viajeros procedentes de Jap\u00f3n y Alemania, donde s\u00f3lo el 39 por ciento de los viajeros alemanes y el 36 por ciento de los japoneses dicen estar &quot;satisfechos&quot; o &quot;muy satisfechos&quot; con el proceso de seguridad en el aeropuerto. A medida que uno viaja m\u00e1s, esta frustraci\u00f3n tiene un efecto agravante. Los viajeros frecuentes procedentes de Alemania que realizan al menos 12 viajes de negocios al a\u00f1o est\u00e1n mucho menos satisfechos con la seguridad que los viajeros alemanes que s\u00f3lo realizan cuatro o cinco viajes de negocios al a\u00f1o. Este mismo patr\u00f3n surgi\u00f3 tambi\u00e9n entre los viajeros brasile\u00f1os.<\/p>\n<p><a href=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/07\/AmExGlobal_Security.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-1032\" src=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/07\/AmExGlobal_Security-300x244.jpg\" alt=\"AmExGlobal_Security\" width=\"300\" height=\"244\" \/><\/a><\/p>\n<p>Las calificaciones para completar informes de gastos fueron muy similares en todos los pa\u00edses, lo que indica una satisfacci\u00f3n moderada entre los viajeros. Sin embargo, el seguimiento de los recibos es el mayor problema para los viajeros de negocios japoneses y brasile\u00f1os cuando se trata de seguimiento y gesti\u00f3n de gastos. Esta tibia satisfacci\u00f3n puede deberse en parte a pol\u00edticas corporativas restrictivas o complejas implementadas, ya que menos de la mitad de los viajeros en Jap\u00f3n y Brasil est\u00e1n satisfechos con los requisitos de sus empresas. Sin embargo, los viajeros de EE. UU., Reino Unido y Australia tienen los niveles m\u00e1s altos de satisfacci\u00f3n cuando se trata de completar informes de gastos y realizar un seguimiento de los recibos.<\/p>\n<p>Abordar estos puntos d\u00e9biles podr\u00eda generar una mayor satisfacci\u00f3n general en la experiencia del viajero de negocios.<\/p>","protected":false},"excerpt":{"rendered":"<p>La semana pasada, el primer GBTA Global Business Traveler Sentiment Index\u2122 en asociaci\u00f3n con American Express revel\u00f3 c\u00f3mo se sienten los viajeros de negocios de todo el mundo acerca de su experiencia de viaje y c\u00f3mo esos sentimientos afectan sus comportamientos reales relacionados con los viajes. Si bien la mayor\u00eda de los viajeros est\u00e1n significativamente satisfechos con su experiencia de viaje, un hallazgo clave del estudio...<\/p>","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[37],"tags":[252,139,415,48,303,418,49,165,121],"class_list":["post-913","post","type-post","status-publish","format-standard","hentry","category-research-and-travel-trends","tag-airports","tag-american-express","tag-baggage","tag-business-travel","tag-business-traveler","tag-checked-baggage","tag-gbta","tag-gbta-foundation","tag-security"],"acf":[],"featured_image_src_large":false,"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/es\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":37,"name":"Research 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