Global Business Travel Association - GBTA

GBTA Ladders Summit 2023
2023-05-23 - 2023-05-24
The GBTA Ladders season culminates at the three-day Summit, bringing together all program pillars: professional development, global networking across verticals, and innovative presentations on the season theme. The goal of Summit is to inspire current and next generation business travel leaders and to drive industry change.
Attend Summit to experience the full value of the Ladders program.
Attendees will benefit from:

An environment that encourages collaboration between current industry leaders and rising top talent
Project presentations that showcase the transformative ideas and concepts generated from the Ladders teams
Content aimed to accelerate personal, professional, and industry development
Strengthened connections between individuals on Ladders teams
Boosted access and exposure to industry leaders

100% of attendees rated their overall Summit experience as excellent or above average
9.2 out of 10 is the average rating for all Summit networking sessions
5% of attendees will or are likely to return to next year’s Summit
8.4 out of 10 is the average rating for all Summit education sessions
13 countries represented in the Season 9 program

Participants include:

GBTA Ladders Season 9 participants – Mentors, Mentees, Alumni Advisors, Committee volunteers, and Advisory Board members
GBTA Ladders alumni
GBTA representatives
Keynote speaker and expert guests from outside the program

Please note – this event is by invitation only.
View more information

“More profound than fire, electricity, or the internet¹” How AI will completely transform corporate travel, and the role of the Travel Manager forever"
2023-05-17 11:00 - 12:00 (America/New_York)
Get ready to embark on a transformative journey as we explore the unparalleled potential of Artificial Intelligence (AI) in revolutionizing corporate travel management! Join us for this groundbreaking webinar, where we’ll unveil the secrets behind ChatGPT (generative AI and large language models), and how they hold the key to unlocking a new era of efficiency, personalization, and automation for Travel Leaders.
During this insightful session, you will:

Discover the game-changing impact of AI on the corporate travel landscape, and why embracing it is no longer optional for Travel Managers, but a necessity for staying ahead in the fast-paced world of business.
Gain an understanding of how ChatGPT works, providing you with the knowledge required to harness powerful AI agents in your travel programs.
Learn practical and actionable strategies for integrating AI into your current corporate travel management processes, automating tasks, and enhancing decision-making capabilities.
Explore the exponential growth of AI-driven automation in the near future, and how becoming an expert in AI application will position you as an indispensable leader in the corporate travel industry.

Don’t miss this opportunity to be at the forefront of the AI revolution and reshape the future of corporate travel. Secure your spot now to understand the magnitude of this profound shift and why mastering AI is the key to future proofing success in your business and leave this webinar with insight and actionable takeaways to stay at the forefront of proactive Travel Management.
¹ Sundar Pichai, the chief executive of Google
Event Speaker

Keesup Choe
CEO PredictX

Made possible by

Pricing and Registration
Sponsored | Complimentary

Arizona Chapter - Phoenix Sky Harbor Updates - GTP Credit Approved
2023-05-17
It has been an exciting year at Phoenix Sky Harbor International Airport from new multimillion dollar projects coming online to hosting Super Bowl traffic to being the first airport in the world with driverless cars. Chief Revenue Officer Roxann Favors will present an airport update as well as a glimpse into future plans. Air Service Manager Alexandria Van Haren will share how you can now fly directly from Phoenix to more destinations than ever before as well as what destinations are targets for future service.
Event Speaker
Roaxnn Favors, Cief Revenue Officer | Phoenix Sky Harbor
Alexandria Van Haren, Air Revenue Officer | Phoenix Sky Harbor
Location of Event
Hilton North Scottsdale at Cavasson

Chicago Chapter - GBTA Chicago Q2 Meeting - GTP Credit Approved
2023-05-15 14:00 - 15:00 (America/Chicago)
During our time together we’ll explore a number of topics relevant to both buyers and suppliers, and you’ll have an opportunity to pick sessions to attend based on what you’re most interested in. Including such timely and relevant topics as:
• Purposeful and Justifiable Travel: in the current era of high inflation and demands for each corporate dollar spent, how can the travel buyer enhance their travel program? (led by Katie Virtue, Festive Road)
• Building a business case in a dynamic market place: hear from a panel of experienced travel managers (led by Trish Rothman, William Blair and Leslie Andrews, JLL)
• NDC: the nuts and bolts, state of the current marketplace (led by Greeley Koch, 490 Consulting and Fred Bowen, Amadeus)
Location of Event
United Airlines HQ, Chicago, IL
Pricing and Registration
$75.00 Member registration
$125 Guest Registration

GBTA Canada Conference 2023 - Toronto
2023-05-15 08:00 - 2023-05-17 17:00 (America/New_York)
GBTA Conference 2023 | Toronto – it’s the place to be!
The GBTA Conference returns to Toronto as the Canadian business travel event of the year. In-person networking, business connection opportunities, and leading experts on what matters most for today and tomorrow. It’s all here at this one-of-a-kind gathering of leaders in the Canadian business travel community.
Curated topics, insightful speakers, and tools that you need—from forecasts and data to best practices and technologies—will help you navigate the road ahead for your business travelers, organizations, and teams.
Register today for the most important gathering of the Canadian business travel industry and be a part of our journey!
Make your company a part of GBTA Conference | Toronto! Learn about exhibiting and sponsorship opportunities.
Learn More

GBTA Upstate New York Chapter - May 2023 Chapter Meeting - Preparing for the Solar Eclipse of 2024 - Will Your Travel Organization be Ready?
2023-05-12 05:00 - 06:00 (America/New_York)
As a travel professional in Upstate New York, you are a stakeholder in the rare event of being in the path of totality of a full solar eclipse. Learn what you can do to help prepare your organization and ensure your travelers and customers have a positive experience when the moon covers the sun on April 8, 2024. As an added treat, the venue is hosting an exhibit of works by eclipse artist and astronomer Dr. Tyler Nordgren.
Event Speaker
A member of the Rochester Eclipse Task Force (to be named)
Location of Event
Salena’s at Village Gate, 302 N. Goodman Street, Rochester, NY 14607
Pricing and Registration
$50 for Chapter and All-Access Members
$70 for Guests

North Central Chapter - 2023 Education Summit - GTP Credit Approved
2023-05-11 20:30 - 21:30 (America/New_York)
It will be an exciting day of industry education, information and idea sharing starting with Keynote Speaker Katie Virtue from Festive Road, who will discuss How to Get Internal Buy-In from Stakeholders.
Event Speaker
Katie Virtue, Consultant, Festive Road
Location of Event
JX Event Venue, Stillwater, MN 55082
Pricing and Registration
$135.00 Member Ticket
$210.00 after 12:00 pm May 9
$120.00 Earlybird rate before May 1
$160.00 Non-Member Ticket
$235.00 after 12:00 pm May 9
$135.00 Earlybird rate before May 1
$200.00 Member Trade Show Table
$150.00 Earlybird rate before May 1
$275.00 Non-Member Trade Show Table
$225.00 Earlybird rate before May 1

Puget Sound Chapter - May General Meeting
2023-05-11 02:00 - 03:00 (America/New_York)
Selecting the right Travel Management Company (TMC) is one of the most important decision travel buyers make for their travel program. However, today’s process for sourcing TMC’s is out-of-date, inefficient, and frequently falls short of expectations.
Join Bryan Holmes, Founder of Bid Logic Solutions, as he presents TMC Sourcing 2.0. In this presentation Bryan brings in critical thinking to the sourcing process, while taking you on an insightful journey from TMC Sourcing 1.0, where the TMC’s people are center stage, to TMC Sourcing 2.0, where the TMC’s technology is center stage—yet people still infinitely matter.
This presentation is critical to both buyers and sellers alike. Come prepared to learn pragmatic strategies to improve your decision making and sourcing (and even sales) skills, and see why a recent attendee to this presentation had this to say: “Truly the most informative talk I have heard in a while. Bryan is a very engaging speaker with a talent for making complicated ideas very digestible.
Event Speaker
Bryan Holmes Bio
Bryan Holmes is the founder and CEO of Bid Logic Solutions Inc., a technology and business travel consulting firm singularly focused on TMC Sourcing. Prior to launching Bid Logic Solutions, Bryan was a Senior Director of Retention for BCD Travel, an Engagement Manager and Sr. Consultant for TCG Consulting, and the Global Travel Manager for Broadcom Corporation, where Bryan started his 20+ year career in Business Travel.
Location of Event
Courtyard by Marriott Seattle–Bellevue / Downtown
11010 Ne 8th Street
Bellevue, WA 98004
http://www.marriott.com/bvudt
Directions

Utah Chapter - May Monthly Meeting
2023-05-11
Darren Hughes is the Bid Lead for the Salt Lake City-Utah Committee for the Games. Darren’s role is to guide Utah’s ambition to host the 2030 or 2034 Olympic and Paralympic Winter Games through the IOC’s Future Host Election Process.
Darren is a leading expert in the bidding for and delivery of major events. Over the past 25 years, Darren has worked with the majority of major multi-sport bidders, event owners and organizers across myriad projects, with particular emphasis in the areas of bid management, people, and event planning.
Darren began his event career over four years as the Director of Human Resources Planning and Operations at the Salt Lake 2002 Games.

Los Angeles Chapter - 2023 Education Day
2023-05-10
Join GBTA Los Angeles for our annual Education Day being held at the California Yacht Club in Marina Del Rey!
Through dynamic and interactive education seminars and networking, the GBTA Los Angeles Education Day offers travel industry professionals the opportunity to gain valuable insight into business travel, technology trends and enhancements. This program will include travel industry top of mind topics featuring multiple speakers that are experts in their fields, and will feature special DE&I and Wellness segments that are sure to inspire. Make sure you bring plenty of business cards as you connect and network with our table top exhibitors during the breakfast (hosted by Enterprise and National Car Rental ), lunch and break hours for a chance at some raffle prizes and come prepared to take your professional headshot, complements of Amadeus Cytric Solutions .
See below for a special promotion from one of our meeting sponsors, Copa Airlines.
*As we continue to finalize our topics and speakers, please check back here for additional updates and a more detailed agenda in the next few weeks.
Agenda (subject to change)
8:00 am – 9:00 am: Registration and Table Top Exhibits
8:30 am – 9:00 am: Breakfast (Hosted by Enterprise & National Car Rental), Headshots (hosted by Amadeus Cytric Solutions) and Table Top Exhibits
9:00 am – 9:10 am: Opening Remarks
9:10 am – 9:15 am: Sponsor Spotlight – CTM
9:15 am – 10:15 am: Hotel Session
10:15 am – 10:25 am: Break
10:25 am – 11:25 am: AI Session
11:25 am – 11:30 am: Sponsor Spotlight – Fragomen
11:30 am – 1:00 pm: Lunch, Headshots (hosted by Amadeus Cytric Solutions) and Table Top Exhibits
1:00 pm – 1:03 pm: Sponsor Spotlight – Enterprise Holdings
1:03 pm – 1:30 pm: Wellness Program
1:30 pm – 2:30 pm: Sustainability Session
2:30 pm – 2:40 pm: Break
2:40 pm – 2:43 pm: Sponsor Spotlight – Amadeus Cytric Solutions
2:45 pm – 3:45 pm: NDC Session
3:45 pm – 4:45 pm: DEI Session
4:45 pm – 5:00 pm – Wrap Up
5:00 pm – 6:00 pm – Cocktail Hour
Parking
Free
Topics & Panelists this year include
The strong comeback of Hospitality and it’s current challenges (a Hotel Industry panel)
Moderated by
Steven Van Overmeiren
Associate Director, Global Travel Services -Baker McKenzie
While revenue per available room (RevPAR) recovery is exceeding expectations, labor shortages are still creating challenges for hotels. The hospitality industry is adapting to meet challenges by adjusting amenities, outsourcing more and increasing reliance on technology.
Panelists
Sylvie Rothenberg Jon Elliot
Global Account Director Managing Director
IHG Hotels & Resorts BWH Hotel Group
Lee Palmer-Turner Steven M. Van Overmeiren
Corporate Travel Manager Associate Director, Global Travel Services
MGM/Amazon Baker McKenzie
Jeanne Norton, CTC, CCTE, GLP
Director of Global Travel & Expense
OSI Systems, Inc.
What is DE&I and why is it important for your organization? (an inspirational fireside chat with industry leader and Ph. D. Dr. Alexis Mootoo)
Moderated and conducted by
Dr. Alexis Mootoo, Ph. D.
Associate Vice President -University of South Florida
Diversity, equity, and inclusion are important to company culture because they foster creativity, fresh perspectives, and understanding. By implementing DE&I, people of different races, abilities, ages, genders, religion, sexual orientation, and other diverse backgrounds can be made more comfortable in the workplace
Ready or not…NDC 2.0 is here! An honest and open discussion between industry leaders.
Moderated by
Chris Lefevre
Vice President Program Management -BCD Travel
Consistent to our Education Day 2022 session on this hot topic, we’ll be hosting an open discussion about New Distribution Capability’s current and foreseeable impact on corporate travel. NDC initiatives continue to gain traction globally, but what does this mean from a commercial, technological, traveler experience, and overall managed corporate travel program perspective? Our panel of experts representing the Direct / Buyer, Travel Management Company, and Online Booking Tool / Global Distribution System will be sharing their views on NDC’s outlook for corporations and their travelers both short- and long-term. Be sure to join what will likely be one of most dynamic panels!
Panelists
Joel Bailey Fred Bowen
Chief Technology Officer Sr. Director, Corporate & Global
North America Business Accounts
CTM Amadeus
Kelli Erving Chris Lefevre
Global Travel Manager Vice President Program
Equinix Management
BCD Travel
Sustainability on Meetings and Events (an industry leaders conversation on how M&E can successfully thrive and maintain green initiatives)
Moderated by
Mary Ellen Eichler
Director, Worldwide Sales -Four Seasons Hotels & Resorts
&
Brian Landers
Senior Vice President & Team Director -Conference Direct
Learn from industry leaders on how your organization can take steps to create a plan around sustainability with your events. As a growing initiative within many companies, it’s important to keep abreast of the different ways you can implement sustainability, these initiatives can be adopted into your live events.
Panelists
Mary Ellen Eichler Brian Landers
Director, Worldwide Sales SVP/Team Director
Four Seasons Hotels and Resorts ConferenceDirect
Larry Hanson Sarah Jensen
Chief Marketing Officer Co-Founder & CEO
ConferenceDirect Hugh & Grace
AI in corporate travel… is it an enhancement or replacement to the human experience? (an industry leaders panel on the emerging role of Artificial Intelligence in the Corporate Travel space)
Moderated by
Jessica Hurley-Jones
Associate Service Manager -American Honda
Panelists
Atyab Bhatti Jessica Hurley-Jones
Co-Founder and CEO Associate Service Manager
SkyLink American Honda
Miriam Moscovici Vaughn Davis
VP Partnerships & Research General Manager
BCD Travel Dream Hollywood
Bring Wellness to your workplace (an interactive and fun “wellness in Travel” session)
Moderated and Conducted by
Nicole Mixdorf
Chief Wellness Officer, Balance by Nature
This fun, interactive and energizing wellness session is designed to provide a powerful toolbox of skills to reduce stress, build resilience and enhance performance in the workplace. What you learned today can also be applied while you are and your travelers are on the road. A wellness session with Nicole is a true treat!

Tennessee Chapter - Mountains of Opportunity; Latest and Greatest News from Visit Knoxville - GTP Credit Approved
2023-05-09 23:00 - 2023-05-10 00:00 (America/New_York)
Kim Bumpas, President, Visit Knoxville shares the latest and greatest news from the organization that works hard every day to successfully put Knoxville and its business-friendly values first and foremost while highlighting the importance of further developing Knoxville as a premier destination for visitors, meetings/conventions, sporting events, and film production.
Event Speaker
Kim Bumpas, President, Visit Knoxville
Location of Event
Ancient Lore Village
7107 Sevierville Pike
Knoxville, TN 37920
https://www.ancientlorevillage.com/
Pricing and Registration
$35.00 GBTA-TN Member Registration *Meeting Only*
$45.00 after 12:00 pm May 8
$35.00 GBTA All-Access Registration *Meeting Only*
$45.00 after 12:00 pm May 8
$40.00 Guest Registration *Meeting Only*
$50.00 after 12:00 pm May 8
$50.00 GBTA-TN Member – Chapter Meeting AND Monday’s Welcome Reception
$60.00 after 12:00 pm May 8
$50.00 GBTA All-Access Registration – Chapter Meeting AND Monday’s Welcome Reception
$60.00 after 12:00 pm May 8
$55.00 Guest Registration – Chapter Meeting AND Monday’s Welcome Reception – Non Members
$65.00 after 12:00 pm May 8

The Fundamentals of Strategic Meetings Management™
2023-05-05 11:00 - 13:00 (America/New_York) | Virtual
Many corporations are now converging travel, procurement and meetings in their business strategy and operations. This shift requires a disciplined approach to developing, deploying and implementing a strategic meeting management program (SMMP). Strategic meeting management (SMM) is the management of enterprise-wide meeting and event processes to achieve measurable business objectives aligned with the organization’s strategic goals.
In this fundamental course taught by procurement, travel and meetings industry experts, you will learn how to articulate the benefits and components of SMM in a corporate environment. Participants will take away SMMP best practices and strategies on how to contain cost, mitigate risk, manage data, implement technology solutions, and ensure service quality. GTP holders will earn 14 GTP® Recertification credits.
Pricing and Registration
$450 members/$550 non-members
Learn More

Michigan Chapter - GBTA Michigan ISO 31030 | The What, the Why, and the Work Ahead - GTP Credit Approved
2023-04-28
Main Session
This event’s educational focus is on Travel Risk Management (TRM) and our featured speaker will be Kevin Coffey, Travel and Meeting Risk Trainer and Evangelizer, If you don’t know about the new ISO 31030 standard, this is the event to attend. Last year, the International Organization for Standardization (ISO) released the 1st international travel risk management standard, ISO 31030, which provides guidance to organizations on how to manage business travel risk to organizations and travelers.
This presentation will cover

Introduction to the ISO 31030 TRM Standard, its ten sections, and annexes
How it benefits organizations, travel programs, and business travelers
How it benefits travel suppliers, including TMCs, the accommodations sector, and other business travel partners
How travel managers and supplier partners should address this new TRM standard within their organization and with clients
ISO 31030 training and resources

Additional Session
NDC Update: Airline Reservation System Now, Then and Next!
We will take a look at a quick recap of the history of airline reservation systems and will then fast forward to what’s happening today with Amadeus and the New Distribution Capability, aka NDC, and what this means to drive better airline retailing in the travel industry.
Event Speaker
Sherri Schwebach, Senior Sales Director, Amadeus
Sherri Schwebach joined Amadeus in 2021 and has been helping drive success across the Americas for Amadeus and the travel industry. Throughout her long career, she has held many roles in both airline and travel technology with other GDS’ and with airlines such as American Airlines and AirCal. Sherri is currently the Sr. Sales Director for Travel Distribution at Amadeus.
Location of Event
Sheraton Grand Rapids Airport Hotel
5700 28th St SE
Grand Rapids, MI 49546
Pricing and Registration
$90.00 Other Chapter/GBTA All Access Member Ticket
$100.00 after 05:00 pm April 21
$100.00 Guest Ticket (one-time meeting)
$110.00 after 05:00 pm April 21
$85.00 Basic Member (without meeting package)
$95.00 after 05:00 pm April 21
$0.00 Honorary Member Ticket
$0.00 Full Member w/Meeting Package

Greater DC Metro Chapter - Traveling with Disabilities
2023-04-27 23:30 (America/New_York)
Traveling with Disabilities: Part of DEI
Join us for this panel discussion while we talk about the challenges and accommodations for traveling with disabilities. Two of our special guest panelists are Special Olympic Athletes who will talk about their challenges while they travel. This is affecting travel policies, airlines, hotels, car rentals, and more!
Event Sponsor

** BRING YOUR BOSS ** for Free!
When you register, you receive an extra seat for your boss!

European Partner Event | ITM Conference 2023
2023-04-26 - 2023-04-27 | in-person
ITM returns to Brighton!
The ITM team is delighted to ask you to join us in Brighton from 26 April to 27 April 2023 for our Energise Conference ! Join over 500 colleagues from the UK & Ireland business travel community as we bring you the very best speakers and content centred around our key conference themes of Diversity, Equity & Inclusion, Sustainability and Wellbeing. You can expect unrivalled networking opportunities and sessions tailored to educate, inform, connect and inspire. We promise you will be energized !
Scott Davies, ITM | CEO

Learn More

San Diego Chapter - April Networking Meeting
2023-04-25 16:00 - 18:30 (America/New_York)
Let’s get together and celebrate that the sun is out in San Diego! Join us at the recently transformed Town and Country Resort in Mission Valley.
A beloved landmark since 1953, the resort’s multimillion dollar revamp from top-to-bottom has added modern guestrooms, chef-driven dining and a sprawling pool complex.
Now you have the opportunity to join the fun!
Location of Event
Town and Country Resort
500 Hotel Circle North
San Diego CA 92108
Pricing and Registration
$35 members/$45 guests

Town Hall with GBTA Board of Directors
2023-04-24
Time:
11:00 AM – 12:00 PM EDT | 10:00 AM – 11:00 AM CDT | 16:00-17:00 BST | 17:00-18:00 CEST
We’re pleased to invite you to the Board of Directors Town Hall to learn more about GBTA’s initiatives regarding membership, sustainability, advocacy, board nominations and elections, and other regional updates. You’ll also have an opportunity to ask questions.
The Board is responsible for setting the focus and direction of the association, and your attendance and participation will contribute greatly to shaping the future of our organization and the industry at large.

New York City Chapter - Sustainability Best Practices: A Discussion on How to Manage the Climate Impact of Business Travel
2023-04-21 05:30 - 06:30 (America/New_York)
A snapshot into how companies are currently reducing emissions from their corporate travel programs.
Companies are practicing a wide range of strategies to decarbonize their travel programs. These include, among others: demand management policies, better point-of-booking information to nudge employees to select lower carbon options, partnering with responsible transport and accommodations providers, investing in low-carbon technologies, tracking emissions against a set baseline, and purchasing carbon offsets. But which solutions are truly driving change and allowing companies to continue to travel for business when necessary, while reducing their climate impact?
GBTA will provide a snapshot into how companies are currently mitigating their emissions from business travel (scope 3.6) – including key ingredient for success, types of measures currently at disposal and their various pros and cons, including barriers thar require collective multi-stakeholder action to accelerate progress.
Event Speaker
Delphine Millot is SVP Sustainability and Advocacy for GBTA and Managing Director of the GBTA Foundation. Based in NYC, she joined GBTA in January 2022 to set-up a climate action initiative for the industry and re-launch the GBTA Foundation – with the mission to catalyze action in the global business travel industry to create a positive impact and better future for people and the planet. Before joining GBTA, Delphine was heading the International Public Affairs Division of Grayling, a global consulting firm specialized in strategic communications and government affairs. Delphine holds a Masters in Public Administration from the Institute of Political Science of Strasbourg, France and a MPA in International Policy and Sustainable Management from Columbia University.
Fanny Everard is the Sustainability Program Manager at GBTA. She has a background in Business and Economics with a MA in Climate Change and Societal Impact from the Columbia University Climate School. Before GBTA, Fanny worked for the UN World Food Program in Rome, Italy where she held an operations and logistics role, ensuring food security for the West Africa region. She is the lead GBTA liaison on the Corporate Sustainability Benchmarking project, to help partners and members decarbonize their travel policies, and develop GBTA’s internal greening efforts.
Event Agenda
3:30 PM – Registration
4:00 PM – 5:00 PM – General Session
Chapter Updates
Followed by Presentation, Items of Discussion Include: Sustainability Best PracticesResults of GBTA’s benchmarking exercise with leading corporates
Q&A
5:00 PM -6:00 PM Reception
Meeting Venue
Project Farmhouse
(Event Space attached to the Hyatt Union Square New York)
76 E 13th St, New York, NY 10003
Reception Venue
Library of the Distilled Spirits
(Lobby Bar at the Hyatt Union Square New York)
134 Fourth Avenue, New York, NY 10003

Plaza Premium Lounge & Emirates Tour
2023-04-20 00:00 - 01:00 (America/New_York)
Join us for an amazing opportunity. Experience the new Plaza Premium Lounge at the Orlando International Airport, tour an Emirates aircraft, and check out the new Terminal C. Space is limited so register today.
Attendees will have a chance to experience the new Plaza Premium Lounge, enjoy the food and drinks, and hear about what’s new and exciting with them. After everyone will walk down and tour an Emirates Boeing 777 and visit the new Terminal C.
Pricing and Registration
$40 Members; $60 Non-Members
Event sponsored by

GTP Credit approved

Philadelphia Chapter - TMC Sourcing 2.0 and Critical Thinking - GTP Credit Approved
2023-04-20 00:00 - 01:00 (America/New_York)
Join us for lunch at Valley Forge Casino for a fascinating insight into modern sourcing best practices.
Selecting the right Travel Management Company (TMC) is the most important decision travel buyers make for their travel program. However, today’s process for sourcing TMC’s is out-of-date, inefficient, and frequently falls short of expectations.
Join Bryan Holmes, Founder of Bid Logic Solutions, as he presents TMC Sourcing 2.0. In this presentation Bryan brings in critical thinking to the sourcing process, while taking you on an insightful journey from TMC Sourcing 1.0, where the TMC’s people are center stage, to TMC Sourcing 2.0, where the TMC’s technology is center stage—yet people still infinitely matter.
This presentation is critical to both buyers and sellers alike. Come prepared to improve your decision making skills and learn concrete things you can do to add more value to the sourcing process, whether you’re the buyer or the seller.
Event Speaker
Bryan Holmes, Founder and CEO |
Bryan’s Bio:
Bryan Holmes is the founder and CEO of Bid Logic Solutions Inc., a technology and business travel consulting firm singularly focused on TMC Sourcing. Prior to launching Bid Logic Solutions, Bryan was a Senior Director of Retention for BCD Travel, an Engagement Manager and Sr. Consultant for TCG Consulting, and the Global Travel Manager for Broadcom Corporation, where Bryan started his 20+ year career in Business Travel.Bid Logic Solutions Inc.
Location of Event
Valley Forge Casino
1160 1st Ave
King of Prussia, PA 19406
https://www.vfcasino.com/
Pricing and Registration
Member: Free
Member (Optional): $50.00 – If your situation and budget allows for it, please consider making a $50 payment as you register to attend this meeting. This payment will help support the ongoing costs of holding meetings for our non-profit organization. Thank you!
Guest: $75.00
GBTA All-Access Member: Free, but must be a GBTA All-Access Member and note which Chapter you belong to
THANK YOU TO OUR GOLD SPONSOR!

GBTA Puget Sound Chapter- GBTA Puget Sound April Meeting - The Future of Travel - 2019 Is Obsolete
2023-04-20
WHAT DOES 2022 DATA TELL US ABOUT THE FUTURE OF TRAVEL?
Join us for a dynamic panel representing suppliers and buyers who will be discussing what 2022 trends are telling us about the rest of 2023 and beyond! We are doing a disservice to our industry by continuing to compare data to 2019 as the world is a different place. The reason for travel has shifted, travel program goals have pivoted, new technologies are emerging at a rapid pace and there are new opportunities for how buyers & suppliers can work together.
Event Speakers
Mark Hollyhead – Egencia, a Global Business Travel Company – President
Mark Ziglar – NetApp – Senior Travel Manager NetApp
Keri Robinson – Marriott – Area Vice President, Western Mountain Pacific
Mark Laglar – United – Western Region’s Technology Sales Manager
Location of Event
Hyatt Regency Lake Washington At Seattle’s Southport
1053 Lake Washington Blvd N
Renton, WA 98056
Pricing and Registration
$60.00 Members
$85.00 after 11:00 pm April 16
$75.00 Non-Members
$100.00 after 11:00 pm April 16
$10.00 Bingo – 3 tickets for $10
$60.00 All Access GBTA Member Ticket
$85.00 after 11:00 pm April 16
Event Sponsor

New England Chapter - New England Aquarium - Boston Event
2023-04-20
Calling all GBTA New England members with a creative idea and competitive spirit! Join us on April 20th for an exciting live evening “Shark Tank” experience at the New England Aquarium in Boston! Do you have an innovative travel-related idea that you believe could “wow’ an esteemed panel of judges and ultimately enhance the travel industry? Have you or your team been re-imagining a concept related to customer service, tech innovation, recruitment, travel essentials, etc.? The options are truly endless…do you think YOU (or yourself and a small team who have already been working on something) have what it takes to impress the judges (sharks) and win the grand prize?
Speaking of the “sharks”…who could they be??? We won’t be sharing their identities quite yet, but let’s just say they are not members of our chapter but are hard-hitting very experienced travel industry professionals. You do not want to miss this event!!!
Submit a quick 60 second video to include – your name, company, brief summary of your idea, and how the industry will benefit from making it a reality via email to Lindsay.Balram@alkermes.com by March 31st. GBTA New England Board of Directors will select the top 4-6 ideas and notify contestants by April 7th!
Event Speaker
Panel of 4 Judges, Travel Buyers
Location of Event
New England Aquarium – Boston Event
Venue Information
New England Aquarium – Boston, 1 Central Warf, Boston, MA 02110
Pricing and Registration
Register at www.nebta.org
Direct and Allied Community Member and/or GBTA All-Access Direct Members Associated with New England Chapter: Free
Non-Members: $75
GBTA All-Access Allied Member (WITHOUT GBTA New England Bundle membership): $50
GBTA All-Access Allied Member (WITH GBTA New England Bundle membership): $50
GBTA All-Access Member who is NOT a New England Chapter Member: $50

Plaza Premium Lounge & Emirates Tour - GTP Credit Approved
2023-04-19 12:00 - 14:30 (America/New_York)
GBTA Central and Northern Florida
Plaza Premium Lounge & Emirates Tour
Join us for an amazing opportunity. Experience the new Plaza Premium Lounge at the Orlando International Airport, tour an Emirates aircraft and check out he new Terminal C. Space is limited so register today. Attendees will have a chance to experience the new Plaza Premium Lounge, enjoy the food and drinks and hear about what’s new and exciting with them. After everyone will walk down and tour an Emirates Boeing 777 and visit the new Terminal C.
Location of Event
Orlando International Airport, Orlando FL
Pricing and Registration
$40 Members / $60 Non-Members

Webinar - CO2 emissions display in the OBTs: Is the information good enough?
2023-04-19
Time:
19 Apr 2023 14:00 CET 13:00 GMT
For a long time, OBTs have used generic methodologies to calculate CO2 emissions at point of sale. While they allow to estimate the level of CO2 emissions, these methodologies do not allow travelers to accurately compare several airlines on a same route, and make educated choices on the greenest airline to use. At the same time, travel buyers and travel managers improve the quality of the reporting to report on air CO emissions in a more granular way, using different methodologies. Where do the key market leading OBTs stand today in terms of CO2 emissions display, and what are they working on in terms of roadmap? Are there other solutions available today to nudge the travelers to greener behaviors, thanks to improved information? Join us in this educational session where sustainability meets technology to build a greener program!
Moderators:

Aurélie Duprez, Areka Consulting
Olivier Benoit, Advito

Speakers:

Sylvain Muller, SAP Concur
Sarah Benarey, eco.mio
Daniel Senyard, Shep
Olivier Girault, Amadeus
Colleen Black, Tripkicks
Nina Birger, chooose
Alistair Leaman, KDS
Brett Dowling, Sabre

Silicon Valley Chapter - The Remnants of the Pandemic: Rebuilding and Improving in this New Post Pandemic World
2023-04-14 12:00 - 13:00 (America/New_York)
The pandemic has turned the travel industry upside down and what we might have thought was the main in focus in 2019 could have now changed in 2023. Join us in a discussion with Aaron McMillan, United Airlines Managing Director of Hospitality & Planning as he takes us on a journey through supply chain issues, rebuilding service to improve the customer experience, and sustainability, and how this new direction will be a game changer for the future.
Event Speaker
Aaron McMillan, Managing Director of Hospitality & Planning | United Airlines
Pricing and Registration

$10.00 Member Ticket with Optional $10 Donation
$0.00 Member Complimentary Registration
$10.00 Guest Ticket with Optional $10 Donation
Event Sponsor

North Central Chapter - Highlights of MSP Airport’s Customer Experience and Accessibility Programs
2023-04-14 05:00 - 06:00 (America/New_York) | Virtual
Join GBTA North Central for a networking event and presentation of the MSP Airport Golf Center Lounge and Wexford Golf Center in Terminal 1, next to Ike’s. Phil Burke will present Highlights of MSP Airport’s Customer Experience and Accessibility Programs. There will be time to mingle, enjoy appetizers and drinks, use the golf simulators, and play mini golf.
Since this event will take place inside the airport on other side of security, all attendees will be required to fill in required information at the time of registration. Your name on the security form must match the Government ID that you will present at Airport Security on the day of the meeting. Only fully registered attendees will be able to collect their airport issued boarding pass at the Information Desk in the middle of Terminal 1 and then be able to proceed to the event. This information is for the sole purpose of TSA requirements and will not be stored by GBTA or GBTA North Central.
Event Speaker
Phil Burke, Ass.t Director Customer Experience, MSP Airport
Pricing and Registration
Guest fee $90.00

Utah Chapter - Travel Panel Discussion
2023-04-14 01:00 - 02:00 (America/New_York)
We look forward to seeing you at the April 2023 UBTA Luncheon.
This will be a panel discussion on the following topics: Sustainability, Work life Balance and Flexibility, NDC, Data: Everchanging
Collette Williams, AMEX GBT, Strategic Accout Manager
BIO: Collette Williams is a Strategic Account Manager with American Express Global Business Travel (AMEX GBT), Meetings and Events. Collette has served in multiple capacities within the Meetings & Events industry, the past 15 years her focus has been on Global Strategic Meetings Management (SMM), helping organizations implement the SMM business model, and delivering best-in-class practices. Additionally, Collette has been a featured speaker at a host of various industry conferences and is a sought after subject matter expert. In 2022, Collette was awarded the “Exceptional Leadership” Award by AMEX GBT for her design and implementation of a year-long training program for identified high potential talent. Additionally, Collette is currently studying for a MA in Strategic Communications. In her spare time, she can be found in her kitchen in the pursuit of a perfectly baked cookie.
Courtney Swander, General Manger Global Sales Consulting, Delta Air Lines
BIO: Courtney’s team supports the Global Sales teams consulting with corporate and agency customers. Her team’s goal is educate, support, provide transparency and create partnerships in various areas such as Online Booking Tools and Sustainability. Courtney has been with Delta for 10 years in various Sales roles.
Michael Lyons, Regional Head Travel Services, Global Procurement, HSBC Technology
BIO: Michael Lyons, Regional Head of Travel Services, HSBC, is a veteran of more than 30 years in corporate travel management. He began his career as supplier on the travel management company side, but has spent the majority of his career as a travel manager, primarily in financial services. An industry advocate, Michael has spoken about the value of managed travel around the world. A grandfather of four, with the fifth about to arrive, Michael spends most of his time trying to keep up them.
Garrett Parker, General Manager Hilton Salt Lake City
BIO: Garrett is responsible for overseeing the guest experience, commercial performance and hotel operations of the 499-room property located in entertainment district of Salt Lake City and adjacent to the Salt Palace Convention Center.
Previously, Garrett served as Complex Hotel Manager at the Hiltons of San Francisco Union Square where he managed the operations, sales & marketing, revenue management, and events & catering teams in the Union Square district of downtown San Francisco.
A 17-year hospitality veteran, Garrett began his career with Hilton in front office operations at DoubleTree Dallas Campbell Center, a 300-room hotel where he managed the overall operations during the night shift. Continuing in rooms division and moving up the ladder of success in front office and housekeeping operations, he held management positions at Hilton Baltimore, Capital Hilton and Washington Hilton before joining Embassy Suites DC Convention Center as Assistant General Manager in 2013. In 2016, he moved west as Hotel Manager of Parc 55 in San Francisco, a 1024-room Hilton hotel, where he drove notable results in team member engagement, revenue, and guests overall experience. In 2018, he was promoted to the Hotel Manager at Hilton San Francisco a 1921-room hotel.
Garrett holds a Bachelor of Business Administration degree in management and finance, with a Spanish minor from Schreiner University in Kerrville, Texas. He also holds a Culture & Hispanic Studies degree from University of Salamanca, Spain.
When Garrett is thriving, he enjoys hiking, camping and traveling with his wife, 4 year old son and 1 year old daughter.

Global Leadership Professionals (GLP) Program
2023-04-14 | Virtual
Event Description & Speakers

Global Leadership Program (GLP) is the only educational initiative designed to provide cutting-edge business insights and immersive learning experiences. Business travel leaders will use the acquired knowledge to address industry challenges and identify new opportunities. Perfect for senior-level industry professionals, the GLP program allows participants to engage with a network of global peers and experts, interact with world-renown Cornell business professors, develop team-focused strategies for problem-solving, and earn recognition for your commitment and achievement to professional development.

Event Pricing Details

Certificate Program: $2,995 (Member)/$3,495 (Nonmember)
Designation Program: $2,500 (Member)/$3,000 (Nonmember)
Certificate + Designation Bundle: $5,000 (Member)/$6,000 (Nonmember)

Partial scholarships available to GBTA Members and GBTA Chapter Members through applying in this form: https://form.jotform.com/gbtaforms/2023scholarships

Learn More

Texas Chapter - Texas Education Day
2023-04-13 03:00 - 04:00 (America/New_York)
Texas Education Day is an opportunity for the Texas Chapters to come together with industry colleagues to learn and network. Space is limited and guests are welcome. This event will start at 2:00P CDT on April 12th kicking off with a keynote address from Emeka Nnake and wrap up on April 13th by 3:00P CDT with a closing keynote delivered by Peter Greenberg. Mainstage and breakout sessions include topics like accessibility in travel, airfare supply chain and NDC, talent impact for TMC, travelers and AI, creating value through traveler friction and sustainability. For full details please visit https://texasbta.org/TED_Agenda.
Event Speakers
Keynote Speaker Emeka Nnaka and Peter Greenberg, other industry experts.
Location of Event
Royal Sonesta Houston Galleria
Pricing and Registration
$250, must register to attend. Space is limited.

Tennessee Chapter - State of the Business Travel Industry with GBTA's Suzanne Neufang
2023-04-11 11:00 - 13:00 (America/New_York)
As GBTA continues to strengthen the platform for community, learning and advocacy, Suzanne Neufang leads the association’s strategy to bring added value through education to its members, partners and stakeholders as we navigate this ever-changing market and help shape the future together. Join us as she shares the State of the Business Travel Industry at our April chapter meeting.
Event Speaker
Suzanne Neufang, CEO | GBTA
Location of Event
Loews Vanderbilt Nashville, 2100 West End Avenue
Nashville, TN 37203
Pricing and Registration
$35.00 GBTA-TN Member Registration
$40.00 after 12:00 pm April 10
$35.00 GBTA All-Access Registration
$40.00 after 12:00 pm April 10
$45.00 Guest Registration
$50.00 after 12:00 pm April 10
Event Sponsor
