{"id":5281,"date":"2022-08-12T00:03:37","date_gmt":"2022-08-12T04:03:37","guid":{"rendered":"https:\/\/gbta.org\/?page_id=5281"},"modified":"2022-08-12T00:03:38","modified_gmt":"2022-08-12T04:03:38","slug":"travel-technology-maturity-index","status":"publish","type":"page","link":"https:\/\/gbta.org\/fr\/travel-technology-maturity-index\/","title":{"rendered":"Indice de maturit\u00e9 des technologies de voyage"},"content":{"rendered":"<style>#kt-layout-id_ad1453-1e > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_ad1453-1e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_ad1453-1e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 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.kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#f3690e;border-top-color:#f3690e;border-right-color:#f3690e;border-bottom-color:#f3690e;border-left-color:#f3690e;}.kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f3690e;}@media all and (max-width: 767px){.kt-accordion-id_fb17b2-ec .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_fb17b2-ec .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_fb17b2-ec kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_3f4660-ab\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Pr\u00e9sentation de TTMI<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>La gestion des voyages d&#039;affaires est devenue tr\u00e8s d\u00e9pendante de la vaste gamme d&#039;outils technologiques qui sont maintenant disponibles sur le march\u00e9. Bien qu&#039;il n&#039;y ait pas une seule &quot;bonne&quot; r\u00e9ponse pour les outils qu&#039;une organisation devrait utiliser (ou comment elle devrait les utiliser), il est clair que leur utilisation appropri\u00e9e est un facteur de succ\u00e8s essentiel pour toute organisation essayant de mettre en \u0153uvre ou d&#039;optimiser un voyage g\u00e9r\u00e9. programme.<\/p>\n\n\n\n<p>L&#039;objectif de ce mod\u00e8le de maturit\u00e9 est de permettre aux organisations d&#039;\u00e9valuer objectivement leur utilisation de la technologie li\u00e9e aux voyages par rapport \u00e0 un ensemble de normes de meilleures pratiques, et de fournir des commentaires sur les opportunit\u00e9s d&#039;am\u00e9liorer leur programme de gestion des voyages en faisant un meilleur usage de la technologie. Le mod\u00e8le ne suppose pas que plus de technologie vaut mieux que moins ; il cherche plut\u00f4t \u00e0 identifier les opportunit\u00e9s d&#039;utiliser plus intelligemment la technologie dans le contexte des besoins et des objectifs d&#039;une organisation donn\u00e9e.<br>&nbsp;<\/p>\n\n\n\n<p><strong>Le mod\u00e8le \u00e9value l&#039;utilisation de la technologie dans 6 cat\u00e9gories\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Donn\u00e9es -<\/strong> le m\u00e9canisme par lequel les organisations tirent profit des informations recueillies par les plateformes ci-dessus (22 questions)<\/li><li><strong>Rencontres \u2013<\/strong> le m\u00e9canisme de gestion des activit\u00e9s et d\u00e9penses li\u00e9es aux r\u00e9unions (12 questions)<\/li><li><strong>Exp\u00e9rience voyageur \u2013<\/strong> le m\u00e9canisme que les organisations ou les voyageurs utilisent pour am\u00e9liorer l&#039;exp\u00e9rience de voyage personnelle du voyageur (17 questions)<\/li><li><strong>Traitement des r\u00e9servations \/ Approbation \u2013<\/strong> le m\u00e9canisme par lequel les arrangements d&#039;un voyageur sont approuv\u00e9s et remplis (27 questions)<\/li><li><strong>Gestion des d\u00e9penses<\/strong> \u2013 le m\u00e9canisme par lequel le voyageur paie et\/ou se fait rembourser ses d\u00e9penses li\u00e9es au voyage (16 questions)<\/li><li><strong>Achats \/ R\u00e9servation<\/strong>\u00a0\u2013 le m\u00e9canisme par lequel le voyageur visualise ses options de voyage et ach\u00e8te des arrangements de voyage \u00e0 partir de ces options (43 questions)<\/li><\/ul>\n\n\n\n<p>Le mod\u00e8le peut \u00eatre utilis\u00e9 pour \u00e9valuer tout ou partie des domaines ci-dessus, et les individus peuvent revoir leurs entr\u00e9es dans le mod\u00e8le au fil du temps pour voir l&#039;impact des changements de programme. Le mod\u00e8le fournira des recommandations bas\u00e9es sur les informations fournies par le r\u00e9pondant. Ces recommandations guideront les individus sur les domaines qui doivent \u00eatre am\u00e9lior\u00e9s et peuvent les aider \u00e0 atteindre le niveau suivant de l&#039;indice de maturit\u00e9 des technologies de voyage.<\/p>\n\n\n\n<p>Dans le cadre de cette \u00e9valuation, nous vous demandons de fournir certaines informations d\u00e9mographiques sur votre entreprise. Le temps n\u00e9cessaire pour r\u00e9pondre \u00e0 toutes les questions variera d&#039;une personne \u00e0 l&#039;autre. Cependant, nous estimons que la plupart des gens pourront r\u00e9pondre \u00e0 toutes les questions en 45 \u00e0 60 minutes. Soyez assur\u00e9 que ces informations sont totalement confidentielles et ne seront utilis\u00e9es que de mani\u00e8re globale \u00e0 des fins d&#039;analyse comparative.<\/p>\n\n\n\n<p><strong>Remarque\u00a0: Veuillez noter que cet outil est r\u00e9serv\u00e9 aux acheteurs.<\/strong><\/p>\n\n\n\n<p>Si vous avez des questions ou des difficult\u00e9s techniques, veuillez contacter GBTA Research au&nbsp;<a href=\"mailto:research@gbta.org\"><strong>research@gbta.org<\/strong><\/a>&nbsp;\u00e0 l&#039;aide.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_a5c602-ed\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">TTMI \u2013 Niveaux<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><h3 class=\"wp-block-heading\" id=\"prompts-based-on-total-average-maturity-level-after-self-assessment\"><strong>Invites bas\u00e9es sur le niveau de maturit\u00e9 moyen total apr\u00e8s l&#039;auto-\u00e9valuation<\/strong><\/h3>\n\n\n<p>Le mod\u00e8le est con\u00e7u pour \u00e9valuer la \u00ab\u00a0maturit\u00e9\u00a0\u00bb d&#039;une organisation sur l&#039;\u00e9chelle suivante\u00a0:<\/p>\n\n\n\n<p><strong>Niveau 1<\/strong>&nbsp;\u2013 Passif \u2013 l&#039;organisation a peu ou pas de technologie d\u00e9ploy\u00e9e.<\/p>\n\n\n\n<p><strong>Niveau 2<\/strong>&nbsp;\u2013 Engag\u00e9 \u2013 l&#039;organisation \u00e9labore un plan d&#039;action pour d\u00e9ployer la technologie li\u00e9e aux voyages.<\/p>\n\n\n\n<p><strong>Niveau 3<\/strong>&nbsp;\u2013 Proactif \u2013 l&#039;organisation a un plan en cours d&#039;ex\u00e9cution et la technologie appropri\u00e9e est exploit\u00e9e dans une certaine mesure.<\/p>\n\n\n\n<p><strong>Niveau 4<\/strong>&nbsp;\u2013 G\u00e9r\u00e9 \u2013 l&#039;organisation a d\u00e9ploy\u00e9 la technologie appropri\u00e9e et est g\u00e9r\u00e9e efficacement avec le soutien complet de la direction.<\/p>\n\n\n\n<p><strong>Niveau 5<\/strong>&nbsp;- Strat\u00e9gique - l&#039;organisation est au plus haut niveau de maturit\u00e9 des technologies de voyage, y compris une utilisation compl\u00e8te et appropri\u00e9e, une gestion efficace des donn\u00e9es et une am\u00e9lioration continue bas\u00e9e sur des commentaires continus<\/p>\n\n\n\n<p><strong>Pour obtenir de l&#039;aide ou des commentaires, veuillez contacter Paul Yachnes\u00a0:&nbsp;<a href=\"mailto:pyachnes@gbta.org?subject=TTMI Question or Feedback\">pyachnes@gbta.org<\/a><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1,415,661,662,664,666","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-5281","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src_large":false,"author_info":{"display_name":"","author_link":"https:\/\/gbta.org\/fr\/author\/"},"comment_info":"","taxonomy_info":[],"featured_image_src":null,"featured_image_src_square":null,"mfb_rest_fields":["featured_image_src_large","author_info","comment_info","taxonomy_info","featured_image_src","featured_image_src_square"],"_links":{"self":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/pages\/5281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/comments?post=5281"}],"version-history":[{"count":0,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/pages\/5281\/revisions"}],"wp:attachment":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/media?parent=5281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}