{"id":1081,"date":"2022-07-20T09:41:03","date_gmt":"2022-07-20T13:41:03","guid":{"rendered":"https:\/\/gbta.org\/how-successful-are-travel-buyers-at-communicating-company-travel-policy\/"},"modified":"2022-08-11T11:33:23","modified_gmt":"2022-08-11T15:33:23","slug":"how-successful-are-travel-buyers-at-communicating-company-travel-policy","status":"publish","type":"post","link":"https:\/\/gbta.org\/fr\/how-successful-are-travel-buyers-at-communicating-company-travel-policy\/","title":{"rendered":"Dans quelle mesure les acheteurs de voyages r\u00e9ussissent-ils \u00e0 communiquer la politique de voyage de l&#039;entreprise\u00a0?"},"content":{"rendered":"<p>82\u00a0% des acheteurs de voyages estiment qu&#039;ils communiquent avec succ\u00e8s la politique de voyage de leur entreprise, selon une \u00e9tude <a href=\"https:\/\/gbta.org\/fr\/foundation\/pressreleases\/Pages\/rls_022516.aspx\/?Source=http:\/\/www.gbta.org\/lists\/news\/Allitems_all.aspx\" target=\"_blank\" rel=\"noopener\">nouvelle enqu\u00eate<\/a>, <em>Ajouts pr\u00e9cieux au contrat de fournisseur\u00a0: prioriser + communiquer = \u00e9conomiser. <\/em>L&#039;enqu\u00eate, sponsoris\u00e9e par Amadeus, a r\u00e9v\u00e9l\u00e9 que, dans l&#039;ensemble, les acheteurs de voyages estiment qu&#039;ils communiquent efficacement les politiques de voyage de l&#039;entreprise concernant les fournisseurs agr\u00e9\u00e9s et les canaux de r\u00e9servation pour leurs voyageurs.<\/p>\n<p>La m\u00e9thode la plus couramment utilis\u00e9e par les acheteurs de voyages pour communiquer sur la politique de voyage consiste \u00e0 mettre \u00e0 jour le manuel de l&#039;entreprise chaque ann\u00e9e \u2013 62 % des personnes interrog\u00e9es d\u00e9clarant qu&#039;elles le font. Environ la moiti\u00e9 des acheteurs de voyages rencontrent \u00e9galement leurs voyageurs une fois par an \u2013 34 pour cent \u2013 ou envoient des e-mails trimestriels \u00e0 leurs voyageurs \u2013 32 pour cent \u2013 pour leur communiquer la politique de l\u2019entreprise et tout changement qui aurait pu \u00eatre apport\u00e9.<\/p>\n<p>34 % des acheteurs de voyages d\u00e9clarent communiquer efficacement sur la politique voyages de leur entreprise, m\u00eame s&#039;ils d\u00e9clarent ne jamais organiser de r\u00e9unions en personne avec leurs voyageurs.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1764\" src=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2016\/04\/Amadeus_Communication.png\" alt=\"Amadeus_Communication\" width=\"736\" height=\"435\" \/><\/p>\n<p>Quelle que soit la mani\u00e8re dont les acheteurs de voyages communiquent les politiques de voyage de leur entreprise et les fournisseurs privil\u00e9gi\u00e9s, leur confiance dans la mani\u00e8re dont ils transmettent ces informations est bien fond\u00e9e. Les voyageurs r\u00e9servent leur voyage en avion via des canaux agr\u00e9\u00e9s en moyenne 92 % du temps et 83 % du temps aupr\u00e8s de compagnies a\u00e9riennes privil\u00e9gi\u00e9es. Le transport terrestre a \u00e9galement un taux de conformit\u00e9 \u00e9lev\u00e9, avec 82 pour cent utilisant des canaux agr\u00e9\u00e9s et 84 pour cent faisant appel \u00e0 des fournisseurs agr\u00e9\u00e9s. La r\u00e9servation d\u2019h\u00f4tels pr\u00e9sente le taux de conformit\u00e9 le plus bas, mais reste n\u00e9anmoins \u00e9lev\u00e9. 71 pour cent utilisent des canaux agr\u00e9\u00e9s et 72 pour cent font appel \u00e0 des fournisseurs agr\u00e9\u00e9s.<\/p>\n<p>Bien que tr\u00e8s peu d&#039;entreprises v\u00e9rifient si les voyageurs paient ou non pour des modules compl\u00e9mentaires ou des services que l&#039;acheteur du voyage a pu n\u00e9gocier dans un contrat de service, les acheteurs de voyages estiment dans l&#039;ensemble que les voyageurs ne paient pas \u00e0 tort pour les modules compl\u00e9mentaires ou les services inclus - avec un seul des s\u00e9jours \u00e0 l&#039;h\u00f4tel sur cinq incluent une facturation erron\u00e9e et encore moins avec les transports terrestres et les compagnies a\u00e9riennes. N\u00e9anmoins, la collecte de donn\u00e9es sur les taux de conformit\u00e9 pr\u00e9sente une \u00e9norme opportunit\u00e9 pour les entreprises d&#039;identifier les domaines dans lesquels les efforts de communication peuvent \u00eatre am\u00e9lior\u00e9s et de l&#039;argent peut \u00eatre \u00e9conomis\u00e9.<\/p>\n<p>Les acheteurs de voyages travaillent dur pour obtenir les meilleures offres et tarifs pour leurs voyageurs. La n\u00e9gociation d&#039;un contrat peut prendre de cinq heures pour un contrat de cha\u00eene h\u00f4teli\u00e8re \u00e0 16 heures pour un contrat de compagnie a\u00e9rienne et peut co\u00fbter en moyenne entre $260 et $850.* Tous les efforts n\u00e9cessaires pour obtenir les meilleures offres et compl\u00e9ments pour les voyageurs doivent \u00eatre communiqu\u00e9s efficacement afin que l&#039;entreprise et l&#039;individu b\u00e9n\u00e9ficient des avantages qu&#039;un gestionnaire de voyages efficace a pu obtenir.<\/p>\n<pre>*Cette statistique a \u00e9t\u00e9 d\u00e9riv\u00e9e d&#039;un chiffre de l&#039;enqu\u00eate annuelle sur la r\u00e9mun\u00e9ration et les avantages sociaux de la GBTA, montrant que le Travel Manager moyen a gagn\u00e9 $110,000 en 2015.<\/pre>","protected":false},"excerpt":{"rendered":"<p>Selon une nouvelle enqu\u00eate, Valuable Vendor Contract Add-ons : Prioritizing + Communicating = Saving, 82 % des acheteurs de voyages estiment communiquer avec succ\u00e8s la politique voyages de leur entreprise. L&#039;enqu\u00eate, parrain\u00e9e par Amadeus, a r\u00e9v\u00e9l\u00e9 que les acheteurs de voyages estiment dans l&#039;ensemble qu&#039;ils communiquent efficacement les politiques de voyage de l&#039;entreprise concernant les fournisseurs approuv\u00e9s et les canaux de r\u00e9servation pour\u2026<\/p>","protected":false},"author":25,"featured_media":1050,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[247,114,78,37],"tags":[563,663,664,656,551,520,657,447,665],"class_list":["post-1081","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accommodations","category-airlines-and-aviation","category-ground-transportation","category-research-and-travel-trends","tag-air-travel","tag-communication","tag-compliance","tag-contracts","tag-ground-transportation","tag-hotel-booking","tag-negotiations","tag-travel-buyer","tag-travel-manager-travel-policy"],"acf":[],"featured_image_src_large":["https:\/\/gbta.org\/wp-content\/uploads\/Icons-1024x614.jpg",1024,614,true],"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/fr\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":247,"name":"Accommodations","slug":"accommodations","term_group":0,"term_taxonomy_id":247,"taxonomy":"category","description":"","parent":0,"count":214,"filter":"raw","cat_ID":247,"category_count":214,"category_description":"","cat_name":"Accommodations","category_nicename":"accommodations","category_parent":0},{"term_id":114,"name":"Airlines 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