{"id":1422,"date":"2022-07-20T09:52:21","date_gmt":"2022-07-20T13:52:21","guid":{"rendered":"https:\/\/gbta.org\/week-in-review-96\/"},"modified":"2022-07-20T09:52:21","modified_gmt":"2022-07-20T13:52:21","slug":"week-in-review-96","status":"publish","type":"post","link":"https:\/\/gbta.org\/fr\/week-in-review-96\/","title":{"rendered":"Revue de la semaine"},"content":{"rendered":"

Mardi, le comit\u00e9 des transports et des infrastructures de la Chambre a tenu une audition sur le service client des compagnies a\u00e9riennes am\u00e9ricaines<\/a> avec des repr\u00e9sentants des \u00c9tats-Unis, de l'Alaska, du Sud-Ouest, de l'Am\u00e9rique et de l'Union des consommateurs.<\/p>\n

Selon Skift<\/em>, les membres du Congr\u00e8s ont exhort\u00e9 les dirigeants \u00e0 am\u00e9liorer leur service client et ont remis en question les pratiques de surr\u00e9servation des compagnies a\u00e9riennes<\/a>.<\/p>\n

La GBTA a publi\u00e9 une d\u00e9claration sur l'audience, partageant les r\u00e9sultats d'un sondage dans lequel 64\u00a0% des membres acheteurs de voyages estiment que la \u00ab\u00a0D\u00e9claration des droits des passagers\u00a0\u00bb ne prot\u00e8ge pas ad\u00e9quatement les voyageurs d'affaires.<\/a>.<\/p>\n

Selon La colline<\/em>, une sous-commission s\u00e9natoriale a tenu jeudi une audition similaire sur le service client des compagnies a\u00e9riennes.<\/a>. Les s\u00e9nateurs ont soulev\u00e9 des questions sur les frais accessoires, les proc\u00e9dures de surr\u00e9servation et l'espace pour les jambes \u00e0 bord des avions.<\/p>\n

Acheter un voyage d'affaires <\/em>rapports Lufthansa a mis en place des liens de vente directe avec deux TMC<\/a>, supprimant ainsi les frais de r\u00e9servation GDS de 16\u00a0\u20ac.<\/p>\n

Selon 4H\u00f4teliers<\/em>, Sabre enqu\u00eate sur une faille dans son syst\u00e8me de r\u00e9servation<\/a> qui dessert plus de 32 000 h\u00f4tels et autres propri\u00e9t\u00e9s.<\/p>\n

Voyage d'affaires<\/em> Remarques des voies de contr\u00f4le automatis\u00e9es TSA arrivent \u00e0 JFK \u00e0 New York<\/a>. Le responsable de la s\u00e9curit\u00e9 des a\u00e9roports de Newark, JFK et LaGuardia affirme que les voies automatis\u00e9es am\u00e9liorent l'efficacit\u00e9 du contr\u00f4le des passagers de pr\u00e8s de 30 %.<\/p>\n

Selon Skift<\/em>, l'Union europ\u00e9enne a d\u00e9cid\u00e9 de ne pas suspendre les voyages sans visa avec les \u00c9tats-Unis et le Canada<\/a>.<\/p>\n

Voyage d'affaires <\/em>rapports les taux de bagages mal manipul\u00e9s ont atteint un niveau record l'ann\u00e9e derni\u00e8re<\/a>. Un nouveau rapport estime qu'en moyenne 5,73 bagages pour mille passagers ont \u00e9t\u00e9 mal trait\u00e9s en 2016, contre 6,53 en 2015.<\/p>\n

Selon Voyage d'affaires<\/em>, Qatar Airways propose d\u00e9sormais des escales gratuites \u00e0 Doha<\/a>. La promotion permet aux passagers en transit de profiter d'un s\u00e9jour d'une nuit gratuite dans la ville.<\/p>\n

\u00c9TATS-UNIS AUJOURD'HUI <\/em>rapports American Airlines pr\u00e9voit de retirer plus d'espace pour les jambes des passagers en classe \u00e9conomique<\/a>. La compagnie a\u00e9rienne pr\u00e9voit de r\u00e9duire jusqu'\u00e0 deux pouces l'espace pour les jambes dans la cabine \u00e9conomique de ses nouveaux avions \u00e0 r\u00e9action arrivant cette ann\u00e9e.<\/p>\n

Selon 4H\u00f4teliers<\/em>, le gouvernement australien va d\u00e9velopper un deuxi\u00e8me a\u00e9roport pour Sydney apr\u00e8s un d\u00e9bat de plusieurs d\u00e9cennies<\/a>.<\/p>\n

\u00c9TATS-UNIS AUJOURD'HUI <\/em>\u00c9tats Southwest mettra fin \u00e0 sa pratique de surr\u00e9servation<\/a>. Le PDG Gary Kelly a annonc\u00e9 jeudi matin la d\u00e9cision de l'entreprise de mettre fin \u00e0 la surr\u00e9servation.<\/p>\n

Interne du milieu des affaires <\/em>rapporte que Airbnb a ajout\u00e9 un filtre de recherche permettant aux voyageurs d'affaires de rechercher des annonces \u00ab Business Travel Ready \u00bb<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

Mardi, le House Transportation and Infrastructure Committee a tenu une audience sur le service \u00e0 la client\u00e8le des compagnies a\u00e9riennes am\u00e9ricaines avec des repr\u00e9sentants de United, Alaska, Southwest, American et Consumers Union. Selon Skift, les membres du Congr\u00e8s ont exhort\u00e9 les dirigeants \u00e0 am\u00e9liorer leur service client et ont remis en question les pratiques de surr\u00e9servation des compagnies a\u00e9riennes. GBTA a publi\u00e9 une d\u00e9claration sur l'audience, partageant les r\u00e9sultats de\u2026<\/p>","protected":false},"author":25,"featured_media":1187,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[114,37],"tags":[],"class_list":["post-1422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airlines-and-aviation","category-research-and-travel-trends"],"acf":[],"featured_image_src_large":["https:\/\/gbta.org\/wp-content\/uploads\/Calendar-1-1024x682.jpg",1024,682,true],"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/fr\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":114,"name":"Airlines and Aviation","slug":"airlines-and-aviation","term_group":0,"term_taxonomy_id":114,"taxonomy":"category","description":"","parent":0,"count":355,"filter":"raw","cat_ID":114,"category_count":355,"category_description":"","cat_name":"Airlines and Aviation","category_nicename":"airlines-and-aviation","category_parent":0},{"term_id":37,"name":"Research and Travel Trends","slug":"research-and-travel-trends","term_group":0,"term_taxonomy_id":37,"taxonomy":"category","description":"","parent":0,"count":967,"filter":"raw","cat_ID":37,"category_count":967,"category_description":"","cat_name":"Research and Travel Trends","category_nicename":"research-and-travel-trends","category_parent":0}],"tag_info":false,"taxonomy_info":{"category":[{"value":114,"label":"Airlines and Aviation"},{"value":37,"label":"Research and Travel Trends"}]},"featured_image_src":"https:\/\/gbta.org\/wp-content\/uploads\/Calendar-1.jpg","featured_image_src_square":"https:\/\/gbta.org\/wp-content\/uploads\/Calendar-1.jpg","mfb_rest_fields":["featured_image_src_large","author_info","comment_info","category_info","tag_info","taxonomy_info","featured_image_src","featured_image_src_square"],"_links":{"self":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/posts\/1422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/comments?post=1422"}],"version-history":[{"count":0,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/posts\/1422\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/media\/1187"}],"wp:attachment":[{"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/media?parent=1422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/categories?post=1422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gbta.org\/fr\/wp-json\/wp\/v2\/tags?post=1422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}