{"id":803,"date":"2022-07-20T09:32:45","date_gmt":"2022-07-20T13:32:45","guid":{"rendered":"https:\/\/gbta.org\/10-duty-of-care-tips-from-gbtas-risk-committee\/"},"modified":"2022-08-11T11:33:00","modified_gmt":"2022-08-11T15:33:00","slug":"10-duty-of-care-tips-from-gbtas-risk-committee","status":"publish","type":"post","link":"https:\/\/gbta.org\/fr\/10-duty-of-care-tips-from-gbtas-risk-committee\/","title":{"rendered":"10 conseils sur le devoir de diligence du comit\u00e9 des risques de GBTA"},"content":{"rendered":"

La mission du comit\u00e9 des risques de GBTA est d'\u00e9duquer et d'informer GBTA et ses membres sur la n\u00e9cessit\u00e9 d'int\u00e9grer la gestion des risques dans leurs programmes de voyages et de r\u00e9unions \u00e0 l'\u00e9chelle mondiale. Dans le dernier num\u00e9ro de Magazine mondial des voyages d'affaires<\/em>, le comit\u00e9 a partag\u00e9 ses meilleures pratiques en mati\u00e8re de devoir de diligence.<\/p>\n

*Cette article<\/a> paru \u00e0 l'origine dans Magazine mondial des voyages d'affaires<\/em><\/a> Volume Deux, Num\u00e9ro Cinq.*<\/strong><\/p>\n

Les meilleures pratiques<\/strong><\/p>\n

Planifier. Planifier. Planifier.<\/strong><\/p>\n

Le comit\u00e9 des risques de la Global Business Travel Association propose des conseils sur le devoir de diligence bas\u00e9s sur des d\u00e9cennies d'exp\u00e9rience combin\u00e9e.<\/strong><\/em><\/p>\n

1.<\/strong>\u00a0<\/b>Assurez-vous que votre organisation tierce de gestion des risques (iJet, iSOS, soci\u00e9t\u00e9 TMC, etc.) peut fournir des services \u00e0 tous les types de voyageurs (personnel, b\u00e9n\u00e9voles et autres non-employ\u00e9s) et triez par groupe pour les besoins de d\u00e9claration et le suivi pr\u00e9cis de divers groupes. Assurez-vous que tous les co\u00fbts sont fournis \u00e0 l'avance et avant de conclure un contrat.<\/p>\n

2.<\/strong>\u00a0<\/b>Instituer un plan d'intervention d'urgence pour les voyages internationaux, couvrant toutes les \u00e9ventualit\u00e9s, y compris les actions militaires, les troubles politiques et les catastrophes naturelles. Il est de notre responsabilit\u00e9 - et de notre entreprise intelligente - de ramener chez eux en toute s\u00e9curit\u00e9 chaque employ\u00e9 et sous-traitant lorsque nous leur demandons de se rendre \u00e0 l'\u00e9tranger pour poursuivre la mission de l'entreprise. N'oubliez pas d'inclure vos principaux fournisseurs dans la conception du plan de votre entreprise.<\/p>\n

3.<\/strong>\u00a0Ayez un bon plan de communication mis en place pour vos voyageurs. Gardez-le simple et clair, donc si un voyage tourne mal, ils savent qui appeler pour quoi.<\/p>\n

4.<\/strong>\u00a0\u00c9duquez vos voyageurs, par le biais de politiques, de communications de voyage intelligentes, de pages Web, d'alertes sp\u00e9ciales, etc.<\/p>\n

5.<\/strong>\u00a0Assurez-vous que les voyageurs comprennent leur propri\u00e9t\u00e9, en particulier si un voyage est reprogramm\u00e9 ou si les compagnies a\u00e9riennes prennent en charge leurs r\u00e9servations de vol (soulignez qu'elles sont responsables de communiquer les modifications aux parties appropri\u00e9es). La qualit\u00e9 des donn\u00e9es r\u00e9serv\u00e9es dont vous disposez pour votre programme de suivi des voyageurs d\u00e9pend de l'int\u00e9grit\u00e9 de vos donn\u00e9es. Les changements d'itin\u00e9raires lorsqu'ils ne sont pas communiqu\u00e9s au responsable des voyages peuvent handicaper la capacit\u00e9 d'\u00eatre efficace.<\/p>\n

6.<\/strong>\u00a0<\/b>Sortez des sentiers battus. Soyez pr\u00eat pour l'inattendu. Les voyages internationaux ne sont pas des affaires comme d'habitude. Il est important de rechercher les ressources disponibles en cas d'urgence, tout comme de conseiller aux voyageurs de revoir leur couverture d'assurance et les autres services dont ils pourraient avoir besoin afin de s'assurer qu'ils sont disponibles. La planification avant le voyage est essentielle.<\/p>\n

7.<\/strong>\u00a0<\/b>Assurez-vous d'avoir le mode de paiement et les moyens financiers pour payer de gros volumes de billets, de chambres d'h\u00f4tel et de vols charters \u00e0 tout moment en cas d'\u00e9vacuation.<\/p>\n

8.<\/strong>\u00a0<\/b>Ayez une approche d'\u00e9quipe. En ce qui concerne la gestion des risques et le devoir de diligence, il est pr\u00e9f\u00e9rable d'impliquer toutes les parties prenantes, y compris les voyages, la s\u00e9curit\u00e9, les RH, la haute direction et le personnel charg\u00e9 des risques. Vous souhaitez \u00e9galement rechercher une solution int\u00e9gr\u00e9e qui englobe tous les besoins de vos voyageurs, tout en soulignant que chacun, de la haute direction aux employ\u00e9s qui voyagent, a des responsabilit\u00e9s de devoir de loyaut\u00e9 pour la s\u00e9curit\u00e9 et le bien-\u00eatre des voyageurs.<\/p>\n

\"Photo<\/a>
Cr\u00e9dit photo : Corbis<\/figcaption><\/figure>\n

9.<\/strong>\u00a0<\/b>Sollicitez les commentaires de vos voyageurs sur ce qui fonctionne et ce qui ne fonctionne pas, de la gestion des r\u00e9servations ouvertes \u00e0 la possibilit\u00e9 de suivre leur voyage. Pendant que l'\u00e9quipe travaille en interne, assurez-vous d'utiliser un fournisseur \u00e9prouv\u00e9 qui peut r\u00e9pondre \u00e0 vos besoins en mati\u00e8re de pr\u00e9paration m\u00e9dicale et de s\u00e9curit\u00e9, de suivi, d'informations et d'analyse des menaces, de conseils et de r\u00e9ponse \u00e0 vos voyageurs.<\/p>\n

10.<\/strong>\u00a0N'abandonnez pas ! Il faudra peut-\u00eatre un certain temps pour convaincre la direction qu'un programme complet de gestion des risques li\u00e9s aux voyages est absolument essentiel en fournissant des informations sur les cas r\u00e9els et les co\u00fbts \u00e0 d'autres organisations qui n'ont pas fourni d'obligation de diligence. Utilisez les ressources de gestion des risques GBTA (disponibles sur le Hub). Et rappelez-vous : un incident peut d\u00e9truire une famille ou une organisation.<\/p>","protected":false},"excerpt":{"rendered":"

La mission du comit\u00e9 des risques de la GBTA est d'\u00e9duquer et d'informer la GBTA et ses membres sur la n\u00e9cessit\u00e9 d'int\u00e9grer la gestion des risques dans leurs programmes de voyages et de r\u00e9unions \u00e0 l'\u00e9chelle mondiale. Dans le dernier num\u00e9ro de Global Business Travel Magazine, le comit\u00e9 a partag\u00e9 ses meilleures pratiques en mati\u00e8re de devoir de diligence. *Cet article a \u00e9t\u00e9 initialement publi\u00e9 dans Global Business\u2026<\/p>","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[45,297,79],"tags":[298,291,299,300,49,301,302,294,260,296],"class_list":["post-803","post","type-post","status-publish","format-standard","hentry","category-news-and-press-releases","category-risk-committee","category-safety-and-security","tag-best-practices","tag-corporate-travel-risk","tag-duty-of-care","tag-emergency-response","tag-gbta","tag-poll","tag-risk-committee","tag-risk-management","tag-tmc","tag-travel-risk-management"],"acf":[],"featured_image_src_large":false,"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/fr\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":45,"name":"News 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