{"id":820,"date":"2022-07-20T09:32:49","date_gmt":"2022-07-20T13:32:49","guid":{"rendered":"https:\/\/gbta.org\/staying-up-to-date-on-hotel-cancellation-policies\/"},"modified":"2022-08-11T11:33:02","modified_gmt":"2022-08-11T15:33:02","slug":"staying-up-to-date-on-hotel-cancellation-policies","status":"publish","type":"post","link":"https:\/\/gbta.org\/fr\/staying-up-to-date-on-hotel-cancellation-policies\/","title":{"rendered":"Rester \u00e0 jour sur les politiques d&#039;annulation de l&#039;h\u00f4tel"},"content":{"rendered":"<p>Plus t\u00f4t cette semaine, j&#039;ai \u00e9crit sur <a title=\"WiFi de l&#039;h\u00f4tel : garder les guerriers de la route connect\u00e9s\" href=\"http:\/\/blog.gbta.org\/2015\/02\/03\/hotel-wifi-keeping-road-warriors-connected\/\" target=\"_blank\" rel=\"noopener\">nouvelles pratiques WiFi dans les h\u00f4tels<\/a>. Les annulations sont un autre domaine dans lequel nous constatons des changements dans la politique h\u00f4teli\u00e8re qui ont un impact significatif sur les voyageurs d&#039;affaires.<\/p>\n<p>R\u00e9cemment, Marriott et Hilton, deux des plus grandes cha\u00eenes h\u00f4teli\u00e8res du pays, ont apport\u00e9 de vastes changements \u00e0 leur\u00a0<a title=\"Article du New York Times sur les politiques d&#039;annulation\" href=\"http:\/\/www.nytimes.com\/2014\/11\/18\/business\/marriott-and-hilton-announce-penalty-for-last-minute-cancellations.html?_r=0\" target=\"_blank\" rel=\"noopener\">politiques d&#039;annulation<\/a>. Les nouvelles politiques d&#039;annulation exigent que les clients annulent leur r\u00e9servation avant minuit la veille de leur s\u00e9jour, sous peine d&#039;encourir une p\u00e9nalit\u00e9 \u00e9gale \u00e0 une nuit de s\u00e9jour. <strong>Cette nouvelle politique remplace la pratique de longue date consistant \u00e0 permettre aux clients d&#039;annuler une r\u00e9servation jusqu&#039;au soir de leur arriv\u00e9e.\u00a0<\/strong><\/p>\n<figure id=\"attachment_700\" aria-describedby=\"caption-attachment-700\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/02\/HotelLobby_PhotoCreditNikStanbridge.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-700\" src=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/02\/HotelLobby_PhotoCreditNikStanbridge-300x225.jpg\" alt=\"Photo Credit: Nik Stanbridge\" width=\"300\" height=\"225\" \/><\/a><figcaption id=\"caption-attachment-700\" class=\"wp-caption-text\">Cr\u00e9dit photo\u00a0:\u00a0Nik Stanbridge<\/figcaption><\/figure>\n<p>Certains h\u00f4tels proposent des tarifs flexibles\u00a0: par exemple, vous pouvez acheter une chambre d&#039;h\u00f4tel \u00e0 l&#039;avance pour un prix inf\u00e9rieur avec une clause de non-annulation int\u00e9gr\u00e9e ou vous pouvez payer plus pour cette m\u00eame chambre avec la possibilit\u00e9 d&#039;annuler sans p\u00e9nalit\u00e9 la veille de la r\u00e9servation. . D&#039;autres augmentent les tarifs d&#039;annulation en fonction du moment o\u00f9 la chambre est annul\u00e9e : plus le jour de la r\u00e9servation est proche, plus l&#039;annulation co\u00fbte cher.<\/p>\n<p>Pour les voyageurs d&#039;affaires, ce changement de politique pr\u00e9sente des d\u00e9fis uniques car nous exigeons un certain niveau de flexibilit\u00e9 lors de la r\u00e9servation de voyages d&#039;affaires. Pour ajouter \u00e0 la complication, ces changements de politique ne s&#039;appliquent pas \u00e0 toutes les propri\u00e9t\u00e9s h\u00f4teli\u00e8res d&#039;une marque, et les h\u00f4tels individuels pourraient exiger un pr\u00e9avis encore plus long en cas d&#039;annulation.<\/p>\n<p>Semblable \u00e0 ce que j&#039;ai \u00e9crit dans le <a title=\"WiFi de l&#039;h\u00f4tel : garder les guerriers de la route connect\u00e9s\" href=\"http:\/\/blog.gbta.org\/2015\/02\/03\/hotel-wifi-keeping-road-warriors-connected\/\" target=\"_blank\" rel=\"noopener\">publier sur le Wi-Fi de l&#039;h\u00f4tel<\/a>, <strong>la transparence est la cl\u00e9<\/strong>. Nous ne voulons pas dire \u00e0 un h\u00f4tel comment il doit faire des affaires, mais nous souhaitons que les h\u00f4tels soient clairs sur leurs politiques d&#039;annulation afin que les voyageurs d&#039;affaires puissent \u00e9viter de devoir payer des frais pour les r\u00e9servations annul\u00e9es en dehors des d\u00e9lais appropri\u00e9s de l&#039;h\u00f4tel.<\/p>\n<p>Avant de faire une r\u00e9servation d&#039;h\u00f4tel, il est important de conna\u00eetre les conditions d&#039;annulation, car elles peuvent \u00eatre diff\u00e9rentes selon les h\u00f4tels d&#039;une m\u00eame marque. Il est de la responsabilit\u00e9 de l&#039;h\u00f4tel de garantir que les politiques d&#039;annulation et toute modification ult\u00e9rieure soient bien annonc\u00e9es et communiqu\u00e9es au voyageur et aux gestionnaires de voyages avant l&#039;achat.<\/p>\n<p>Nous pr\u00e9voyons que dans les mois \u00e0 venir, davantage de cha\u00eenes h\u00f4teli\u00e8res adopteront des politiques plus restrictives en mati\u00e8re d&#039;annulation et suivrons cela de pr\u00e8s. Au fur et \u00e0 mesure que de nouvelles nouvelles arriveront, nous publierons des mises \u00e0 jour sur le blog GBTA pour vous aider \u00e0 rester inform\u00e9 et inform\u00e9 afin que vous puissiez prendre les meilleures d\u00e9cisions possibles concernant votre politique de voyage.<\/p>\n<p>Voir le <a title=\"Dossier sur les h\u00f4tels\" href=\"http:\/\/blog.gbta.org\/hotel-issue-brief\/\" target=\"_blank\" rel=\"noopener\">dossier complet sur les questions h\u00f4teli\u00e8res<\/a> avec les derni\u00e8res informations.<\/p>\n<p><strong>#GBTtendance Dites-nous si ce probl\u00e8me est important pour vous ou votre entreprise\u00a0:<\/strong><\/p>\n<p>[boutons de notation]<\/p>","protected":false},"excerpt":{"rendered":"<p>Plus t\u00f4t cette semaine, j&#039;ai \u00e9crit sur les nouvelles pratiques Wi-Fi des h\u00f4tels. Les annulations sont un autre domaine o\u00f9 nous constatons des changements dans la politique h\u00f4teli\u00e8re qui ont un impact significatif sur les voyageurs d&#039;affaires. R\u00e9cemment, Marriott et Hilton, deux des plus grandes cha\u00eenes h\u00f4teli\u00e8res du pays, ont apport\u00e9 d&#039;importants changements \u00e0 leurs politiques d&#039;annulation. Les nouvelles conditions d&#039;annulation exigent que les clients annulent leur r\u00e9servation avant\u2026<\/p>","protected":false},"author":25,"featured_media":821,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[247],"tags":[48,340,341,289,250,261,342],"class_list":["post-820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accommodations","tag-business-travel","tag-cancellation","tag-cancellation-policy","tag-hotel","tag-hotels","tag-travel-manager","tag-travel-policy"],"acf":[],"featured_image_src_large":["https:\/\/gbta.org\/wp-content\/uploads\/HotelLobby_PhotoCreditNikStanbridge.jpg",640,480,false],"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/fr\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":247,"name":"Accommodations","slug":"accommodations","term_group":0,"term_taxonomy_id":247,"taxonomy":"category","description":"","parent":0,"count":214,"filter":"raw","cat_ID":247,"category_count":214,"category_description":"","cat_name":"Accommodations","category_nicename":"accommodations","category_parent":0}],"tag_info":[{"term_id":48,"name":"business 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