{"id":999,"date":"2022-07-20T09:38:54","date_gmt":"2022-07-20T13:38:54","guid":{"rendered":"https:\/\/gbta.org\/business-travelers-report-high-satisfaction-with-business-travel-experience\/"},"modified":"2022-08-11T11:33:17","modified_gmt":"2022-08-11T15:33:17","slug":"business-travelers-report-high-satisfaction-with-business-travel-experience","status":"publish","type":"post","link":"https:\/\/gbta.org\/fr\/business-travelers-report-high-satisfaction-with-business-travel-experience\/","title":{"rendered":"Les voyageurs d&#039;affaires se disent tr\u00e8s satisfaits de leur exp\u00e9rience de voyage d&#039;affaires"},"content":{"rendered":"<p>La <a href=\"https:\/\/gbta.org\/fr\/PressReleases\/Pages\/rls_1029152.aspx\/?Source=http:\/\/www.gbta.org\/lists\/news\/Allitems_all.aspx\" target=\"_blank\" rel=\"noopener\">dernier GBTA Business Traveler Sentiment Index\u2122, en partenariat avec American Express<\/a>, montre que les voyageurs d&#039;affaires appr\u00e9cient la plupart des \u00e9l\u00e9ments de l&#039;exp\u00e9rience de voyage. La satisfaction est la plus \u00e9lev\u00e9e concernant le s\u00e9jour \u00e0 l&#039;h\u00f4tel (78 %), l&#039;exp\u00e9rience de voyage globale (73 %) et les pr\u00e9paratifs de voyage (73 %).<\/p>\n<p><a href=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/11\/AmExWave3_SatisfactionTravelProcesses.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-1430\" src=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/11\/AmExWave3_SatisfactionTravelProcesses-1024x507.jpg\" alt=\"AmExWave3_SatisfactionTravelProcesses\" width=\"700\" height=\"347\" \/><\/a><\/p>\n<p>Bien que les niveaux de satisfaction soient \u00e9lev\u00e9s, une baisse de 3,7 points de pourcentage de l&#039;indice entre la vague 2 (98,7) et la vague 3 (95,1) de cette recherche a \u00e9t\u00e9 observ\u00e9e, ce qui signifie que l&#039;exp\u00e9rience de voyage globale des voyageurs d&#039;affaires s&#039;est d\u00e9t\u00e9rior\u00e9e d&#039;un trimestre \u00e0 l&#039;autre.<\/p>\n<p><strong>Le principal coupable \u2013 la baisse de satisfaction \u00e0 l\u2019\u00e9gard du passage \u00e0 la s\u00e9curit\u00e9 de l\u2019a\u00e9roport<br \/>\n<\/strong>La satisfaction \u00e0 l&#039;\u00e9gard du contr\u00f4le de s\u00e9curit\u00e9 \u00e0 l&#039;a\u00e9roport a consid\u00e9rablement diminu\u00e9 au cours des trois derniers mois, passant de 55 pour cent au deuxi\u00e8me trimestre \u00e0 45 pour cent ce trimestre. L&#039;exp\u00e9rience du voyage en avion a \u00e9galement diminu\u00e9 (de 59 pour cent \u00e0 55 pour cent), bien que dans une moindre mesure, ce qui est tr\u00e8s probablement li\u00e9 aux frustrations li\u00e9es \u00e0 la s\u00e9curit\u00e9 dans les a\u00e9roports. Il s\u2019agit d\u2019un domaine \u00e0 surveiller, car si le passage des contr\u00f4les de s\u00e9curit\u00e9 continue de peser sur la satisfaction \u00e0 l\u2019\u00e9gard du voyage en avion, cela pourrait commencer \u00e0 avoir un impact n\u00e9gatif sur les impressions des voyages d\u2019affaires en g\u00e9n\u00e9ral.<\/p>\n<p><strong>Perdre confiance dans l\u2019\u00e9conomie ?<br \/>\n<\/strong>Une autre pr\u00e9occupation soulev\u00e9e dans l\u2019\u00e9tude concerne la confiance dans l\u2019\u00e9conomie. M\u00eame si la composante Entreprise\/Macro\u00e9conomique de l\u2019Indice n\u2019a pas \u00e0 peu pr\u00e8s le m\u00eame impact que la composante Exp\u00e9rience globale du voyage et Friction de voyage qui inclut la s\u00e9curit\u00e9 a\u00e9rienne, la perte de confiance des voyageurs d\u2019affaires dans l\u2019\u00e9conomie globale n\u2019est pas \u00e0 ignorer.<\/p>\n<p>Le pourcentage de voyageurs estimant que la sant\u00e9 globale de l&#039;\u00e9conomie est excellente est pass\u00e9 de 32 pour cent au deuxi\u00e8me trimestre \u00e0 seulement 21 pour cent ce trimestre. Ceci malgr\u00e9 le fait que l&#039;opinion des voyageurs sur la sant\u00e9 de leur propre entreprise ou industrie est rest\u00e9e respectivement pratiquement inchang\u00e9e et beaucoup plus positive. Plus de la moiti\u00e9 des voyageurs d&#039;affaires estiment que leur propre entreprise est en excellente sant\u00e9 financi\u00e8re (62 %) et que la sant\u00e9 globale de leur secteur est excellente (51 %). Il est int\u00e9ressant de noter que ceux qui ont voyag\u00e9 11 fois ou plus au cours des trois derniers mois sont \u00e9galement plus susceptibles de croire que la sant\u00e9 de leur industrie est excellente (62 %).<\/p>\n<p><a href=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/11\/AmExWave3_EconomicOutlooks.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1431\" src=\"http:\/\/blog.gbta.org\/wp-content\/uploads\/2015\/11\/AmExWave3_EconomicOutlooks.jpg\" alt=\"AmExWave3_EconomicOutlooks\" width=\"807\" height=\"598\" \/><\/a><\/p>\n<p><strong>Atteindre les objectifs commerciaux<br \/>\n<\/strong>Pour en revenir aux niveaux de satisfaction \u00e9lev\u00e9s concernant l&#039;exp\u00e9rience globale du voyage d&#039;affaires, un voyageur atteignant les objectifs fix\u00e9s pour son voyage d&#039;affaires est un facteur \u00e0 ne pas sous-estimer. Les statistiques montrent que la satisfaction lors d&#039;un voyage d&#039;affaires est largement dict\u00e9e par la r\u00e9ussite des objectifs du voyage. En fait, 7 voyageurs sur 10 au total et 8 voyageurs sur 10 travaillant pour des entreprises de moins de 100 employ\u00e9s d\u00e9clarent que voyager pour le travail les aide \u00e0 atteindre leurs objectifs annuels.<\/p>\n<p>Ce trimestre, les voyageurs d&#039;affaires \u00e9taient plus satisfaits de leur capacit\u00e9 \u00e0 atteindre les objectifs commerciaux de leurs voyages qu&#039;au deuxi\u00e8me trimestre (83 % contre 79 %). Parce que les voyageurs d&#039;affaires consid\u00e8rent prendre la route pour le travail comme un moyen d&#039;atteindre leurs objectifs \u00e0 court et \u00e0 long terme, les entreprises devraient \u00e9quiper leurs voyageurs des outils et de la formation dont ils ont besoin pour r\u00e9ussir leur voyage.<\/p>","protected":false},"excerpt":{"rendered":"<p>Le dernier GBTA Business Traveler Sentiment Index\u2122, en partenariat avec American Express, montre que les voyageurs d&#039;affaires appr\u00e9cient la plupart des \u00e9l\u00e9ments de l&#039;exp\u00e9rience de voyage. La satisfaction est la plus \u00e9lev\u00e9e en ce qui concerne le s\u00e9jour dans les h\u00f4tels (78 %), l&#039;exp\u00e9rience de voyage globale (73 %) et les pr\u00e9paratifs de voyage (73 %). Alors que les niveaux de satisfaction sont \u00e9lev\u00e9s, une baisse de 3,7 points de pourcentage en\u2026<\/p>","protected":false},"author":25,"featured_media":1000,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[37],"tags":[252,567,48,103,448,568,121,449],"class_list":["post-999","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-research-and-travel-trends","tag-airports","tag-business-goals","tag-business-travel","tag-economy","tag-index","tag-satisfaction","tag-security","tag-sentiment"],"acf":[],"featured_image_src_large":["https:\/\/gbta.org\/wp-content\/uploads\/AmExWave3_SatisfactionTravelProcesses-1024x507.jpg",1024,507,true],"author_info":{"display_name":"jcampbell","author_link":"https:\/\/gbta.org\/fr\/author\/jcampbell\/"},"comment_info":"","category_info":[{"term_id":37,"name":"Research 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