Global Business Travel Association - GBTA

South Florida Chapter - GBTA South Florida February 2023 Educational Forum, featuring Colleen Kearney - GTP Credit Approved
2023-02-21
Join one of the industry’s most talented Travel Managers, Colleen Kearney, for a interactive discussion on the challenges facing travel managers today in light of the current economic and geo-political environments, as well as staff shortages and concerns about traveler safety. Hear from Colleen on how to best work with internal and external constituents and learn from her best practices. After our discussion, join the group on the rooftop bar for sunset hors d’oeuvres & drinks.
Event Speaker
Colleen Kearney, Travel Manger | Raytheon Technologies Corporation
Location of Event
Miami, FL
Venue Information
AC Hotel Miami Dadeland, 7695 N Kendall Drive, Miami, FL 33156
Complimentary Parking at Dadeland Mall
Pricing and Registration
$50.00 for Members & All Access Members;$75 for Non-Members. Prices increase by $10.00 for registration after February 14, 2023. Event includes hors d’oeuvres and two drink tickets for networking on the rooftop bar.

GBTA Supplier Summit 2023
2023-02-21 12:00 - 18:30 (America/New_York) | in-person
GBTA’s Supplier Summit in Dallas is the go-to event to kick-start 2023. By attending, you will unite with industry colleagues and learn about what GBTA has in store for 2023, how you can maximize your GBTA experience, plan and prepare for GBTA Convention 2023. This is an excellent opportunity to explore and create your customized opportunities to enhance visibility of your company while learning best practices and tips to position you for Convention success. Email Sponsor@gbta.org with any questions.
Date- Tuesday, February 21, 2023
Location- Dallas, TX
Agenda
Tuesday, February 21
12:00 PM – 1:00 PM Networking Lunch
1:00 PM – 3:00 PM Sessions
3:00 PM – 5:00 PM Tour the Convention Center
5:00 PM – 6:30 PM Reception
Location

Meeting Space:
Kay Bailey Hutchison Convention Center Dallas
650 S. Griffin St
Dallas, TX, 75202
Room Number to be sent via email.
Housing Block:
Omni Dallas Hotel
555 S Lamar St
Dallas, TX 75202
*The reservation cut-off date is February 21, 2023.
Learn More about this Event Here

GBTA's BTI Outlook: A Look at Europe
2023-02-22 15:00 - 15:30 | Virtual
Timezone
3PM CET
For the past 14 years, the BTI has been a signature GBTA research study. It is a critical industry planning tool that provides an exhaustive study of business travel spending and growth covering 75 countries across 48 industries and provides a five-year forward looking forecast. It provides demand-side measurements of all types of business trips and all spending while on a trip. This includes everything spent on business travel including airfare, hotel, dining, car rental, train travel, incidental purchases made during the trip, taxi/ride sharing, etc. In addition, it is the industry benchmark for business travel spend and receives considerable media coverage.
In partnership with Mastercard, this 30-minute webinar will focus on Europe with a deep-dive into the region focusing on key topics including business travel trends 2022 and beyond, insights into business travelers’ sentiment toward returning to travel, how sustainability and technology are changing business travel, and more.
Join us for a look at the state of the business travel industry in Europe and what’s likely in store for the next five years.
Event Speakers

Catherine Logan
Regional Vice President – EMEA
GBTA

Mark Sharoff
Research Manager
GBTA
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Pricing
Complimentary

Silicon Valley Chapter - Q1 In-Person Educational Meeting - GTP Credit Approved
2023-02-23
A mini education day!
Diving into the deep end of social impact and responsibility with Edward Perotti and followed by the Shark Tank presentations by innovative travel booking tool companies.
Event Speaker
Edward Perotti, EP Events & Experiences
Location and Venue of Event
Signia by Hilton San Jose Downtown

Michigan Chapter - GBTA 2023 Professional Development & Sponsors Appreciation Day - GTP Credit Approved
2023-02-23
The day’s highlights will include:

Personal Branding Insight with Kevin Iwamoto: A strong brand can help you stand out and can lead to more opportunities. Come listen to Kevin and find out how to strengthen your brand.
Ladders (GBTA mentorship program): Members will share about this program and how they have learned from others’ experiences/perspectives and grown their network through Ladders.
A Mini Tradeshow: This is a great place to connect with a new travel vendor or current one and say thank you for all they do for us.
2023 Charity Partner: Every year we choose a charity to give back to the community.

Event Speaker
Kevin Iwamoto, Chief Customer Officer | Bizly, Inc.
Location of Event
Ann Arbor, MI
Venue Information
Sheraton Ann Arbor Hotel, 3200 Boardwalk St, Ann Arbor, MI 48108-1774
Pricing and Registration
$0.00 Full Member Ticket
$90.00 Other Chapter/GBTA All Access Member Ticket
$100.00 after 05:00 pm February 22
$100.00 Guest Ticket (one-time meeting)
$110.00 after 05:00 pm February 22
$85.00 Basic Member (without meeting package)
$95.00 after 05:00 pm February 22
$0.00 Honorary Member Ticket

New York City Chapter - State of the Industry Update with Mr. Sean Hennessey
2023-02-27
Join us for a State of the Industry update, presentation and Q&A Session with Mr. Sean Hennessey, Clinical Associate Professor at the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality.
He is also the founder and chief executive officer of Lodging Advisors LLC, a firm dedicated to providing high-quality counseling services to institutional investors, lenders, and other key players in the hotel industry. Prior to forming his own companies, he was a leading consultant and broker for more than 20 years. Sean began his career in daily operations over 30 years ago with companies such as Marriott, Disney World, and numerous restaurants. Sean is co-chair of the Lodging Industry Investment Council and is a member of the International Society of Hospitality Consultants and the New York Chapter of the Hospitality Sales Managers Association International. He has provided expert commentary on industry trends thousands of times to ABC, CNBC, The New York Times, The Wall Street Journal, and other media outlets.
Event Speaker
Sean Hennessey, Clinical Associate Professor at the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality | New York University
Location of Event
InterContinental New York Times Square
Venue Information
InterContinental New York Times Square, 300 W 44th Street, New York, NY 10036
Pricing and Registration
Member Registration $75
Non-Member Registration $85

Chicago Chapter - GBTA Chicago Q1 Government Relations Mtg - GTP Credit Approved
2023-03-06
Part 1: Understanding how to work with all the necessary government agencies when planning a US-based business meeting or event for international attendees. Also, help for companies facing legal issues relating to immigration.
Part 2: Recent developments in TSA programs processes and technology.
Event Speaker
Eddie Raleigh, US Immigration Attorney | Fragomen’s Washington, DC
Location of Event
Rosemont, IL
Venue Information
The OLC Education & Conference Center, 9400 W Higgins Rd, Rosemont, IL 60018
Pricing and registration
$75.00 Member registration
$125.00 Guest Registration

Celebrating our Voices on International Women’s Day. A Day to #EmbraceEquity
2023-03-08 11:00 - 12:00
International Women’s Day is a chance to celebrate women’s accomplishments and encourage worldwide engagement and collective action in advancing women’s equality.
This year’s theme is #EmbraceEquity. We can all challenge gender stereotypes, call out discrimination, draw attention to bias, and seek out inclusion. We’ll share the voices of women in our industry from around the world as we celebrate social, economic, cultural, and political achievements of women. And we’ll share where we see gaps, with simple ways we can rally together to drive change. This session is powered by GBTA WINiT and made possible by Southwest Business.
Pricing and Registration
Sponsored | Complimentary
Powered by

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Georgia Chapter - GBTA | Georgia March Monthly Luncheon Meeting
2023-03-09
Delta Air Lines Global VP Shawn Cole will speak on Sustainability at the Sonesta Atlanta NW. Meeting sponsor: Delta Air Lines.
Event Speaker
Shawn Cole, Global VP Delta Air Lines | Delta Air Lines
Location of Event
Atlanta, Georgia
Venue Information
Sonesta Atlanta NW, 6345 Powers Ferry Road, Atlanta GA 30339
Complimentary Parking
Pricing and Registration
Early Bird before March 2: Members $45 / Non-Members $65
Late Registrations: $85 Member or Non-Member

Why a Corporate Diversity, Equity and Inclusion Program is Critical to Your Success
2023-03-09
Grant will provide solutions on how to create and implement a diverse, equitable and inclusive environment to ensure a prosperous future for your operations, boost your organization’s reputation, set the tone for your corporate culture, and improve the health and wellbeing of your people. Join Grant as he shares the why and the how to lead and implement (and then measure) successful diversity, equity, and inclusion initiatives.Grant will also lead the Buyers Solutions Roundtable, just for buyers. In advance of our monthly meeting, buyers can join other buyers to discuss objectives or issues you are facing and seek solutions with each other – everyone can raise issues in confidence and go through facilitated ideation to find some quick solutions.
Speaker:
J. Grant Caplan
President
Procurigence
Venue:
InterContinental Hotel Minneapolis – St. Paul Airport5005 Glumack DriveMinneapolis, MN 55450Parking ramp next door at a fee
Pricing:
$75 guest fee

All About Networking
2023-03-09 15:30 - 18:00
Members and prospective members of GBTA Silicon Valley, the amazing AC San Jose Santa Clara invites you to come check out their brand leading property while mixing and mingling over some little bites and beverages.
This all networking opportunity is a great opportunity to come learn more about GBTA Silicon Valley, connect with those in the business travel space, and continue to grow lasting relationships.
Prior to the All About Networking Meeting for all members and prospective members, we invite Allied Only members to come and discuss what may keep them up at night, how we can support as an organization, resources, and more!
Agenda
3:30-4pm Allied Only support meeting
4-6pm Networking for all
Entrance and parking are free, but donations will be collected for a cause at the event for Raffle prizes.

Advanced Principles of Business Travel Management™
2023-03-10 11:00 - 13:00 | Virtual
The Advanced Principles of Business Travel Management™ course builds off of the Fundamentals curriculum to aid business travel professionals in increasing their knowledge of the industry while also expanding on their professional skills. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. GTP holders will earn 14 GTP® Recertification credits.March 10, 17, 24, 31, and April 611:00 AM – 1:00 PM ET
Pricing and Registration
$450 member/$550 non-member
Learn More

Tennessee Chapter - Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life - GTP Credit Approved
2023-03-14
Four Simple Steps. That’s all it takes to deliver legendary service and build a thriving team culture. Is negative service impacting your bottom line? Do you find it hard to maintain your confidence when you have to disappoint a customer? Christine Trippi shares her energy and passion for Sweet Hospitality—the key to success in the hospitality industry, by sharing the simple steps of responding positively while developing strong relationships. Christine helps hotel teams to Be Confident, Be Empowered, and Lead from the Heart through mindset and proprietary strategy that leverages each leader to take action and get Sweet Results!
Event Speaker
Christine Trippi, Author, Founder & CEO | The Wise Pineapple
Location of Event
Franklin, TN
Venue Information
9150 Carothers Pkwy, Franklin, TN 37067
Pricing and Registration
$35.00 GBTA-TN Member Registration
$45.00 after 12:00 pm March 13
$35.00 GBTA All-Access Registration
$45.00 after 12:00 pm March 13
$45.00 Guest Registration
$55.00 after 12:00 pm March 13

Carbon Emissions reporting: What’s best practice?
2023-03-15 | Virtual
Webinar Date:
Wednesday March 15 at 1.30pm SGT
You can’t manage what you can’t measure. Data is the foundation to any good business strategy, and in the world of Sustainability carbon emissions is king. Without industry standards in place, it’s hard to know what is best-practice when it comes to carbon emissions calculations and reporting metrics. Come join us unravel the various reporting methodologies and best practices for carbon reporting that can lead to a more sustainable travel strategy.
Speakers:
Jackie Kidd, Practice Lead, Responsible Travel Consulting, CWT Solutions Group

Brenda Quek | Asia-Pacific Travel, Meetings and Events Program and Engagement Leader | Supply Chain Services – Travel, Meetings and Events Services, Ernst & Young Solutions LLP

Catherine Logan, Regional Vice President EMEA & APAC, GBTA

Ben Wedlock, SVP Global Sales, Asia Pacific, BCD Travel

Brought to you by the GBTA APAC Sustainability Committee
You can’t manage what you can’t measure. Data is the foundation to any good business strategy, and in the world of Sustainability carbon emissions is king. Without industry standards in place, it’s hard to know what is best-practice when it comes to carbon emissions calculations and reporting metrics. Come join us unravel the various reporting methodologies and best practices for carbon reporting that can lead to a more sustainable travel strategy.

New England Chapter - GBTA New England: Detoxing Off the Drug of Achievement
2023-03-15
Megan is dedicated to offering high-performing, go-getting professionals simple, daily micro-steps for putting attention to intention so they can stop sleepwalking through life and start living with inspiration and fulfillment.
Attendees will walk away with:
(1) Ignited passion & inspiration on how to start living, not just existing in today’s hustle culture
(2) Specific action items & a “micro-step roadmap” for accountability (it’s not just about information, it is about action!)
(3) Connection to themselves and those in the room
Event Speaker
Megan Miller, Intentional Living Expert and Podcast Host | Megan Miller
Location of Event
Archer Hotel Burlington MA
Venue Information
Archer Hotel Burlington, 18 3rd Ave, Burlington, MA 01803
**Free Parking**
Pricing and Registration
Register at www.nebta.org
Direct and Allied Community Member and/or GBTA All-Access Direct Members Associated with New England Chapter: Free
Non-Members: $75
GBTA All-Access Allied Member (WITHOUT GBTA New England Bundle membership): $50
GBTA All-Access Allied Member (WITH GBTA New England Bundle membership): $50
GBTA All-Access Member who is NOT a New England Chapter Member: $50

Conferencia GBTA 2023 – Ciudad de México
2023-03-15 08:00 - 2023-03-16 17:00
Date – 15 y 16 de Marzo, 2023
Venue – Sede: Hilton Mexico City Reforma

Learn More

Bay Area Chapter - TSA Hot Topics! The Latest and Greatest News You can Use! - GTP Credit Approved
2023-03-16 10:00 - 11:00 | Virtual
TSA Hot Topics! The Latest and Greatest News You Can Use!
Hear directly from Jerry Koehler, Director of Marketing and Branding for the Transportation Security Administration (TSA) on key updates of TSA programs that impact the corporate travel space. Jerry will share the latest updates on the following topics:
• TSA Overview
• Risk-Based Passenger Screening
• DHS Trusted Traveler Programs
• TSA PreCheck Application Program Updates
• Digital Identity
Register today for this informative and important session.
Optional $10 for Members
Non-Members: $10
Invite a Buyer! They will thank you for your consideration and for sharing your industry expertise.
Speaker:
Jerry Koehler
Director of Marketing and Branding
Transportation Security Administration (TSA)

How travel managers will succeed in 2023 - GTP Credit Approved
2023-03-22 11:00 - 12:00
Managed travel programs have evolved along with the role of the travel manager. New research from GBTA in partnership with Spotnana reveals the trends that will define success in corporate travel, including:

What are travel managers’ expectations overall for 2023 and beyond? When will different types of business travel resume and in what order?
What are top priorities for travel management programs and how do those priorities align with the C-Suite’s goals?
What components of their travel program do travel managers spend the most amount of time on and what are the biggest pain points they face?
How are travel programs embracing sustainability and where are the gaps to address for corporate travel at large?

Join Johnny Thorsen, VP Partnerships at Spotnana, and Chris Ely, GBTA’s Research Director, on this webinar for insights into what 2023 looks like for travel managers and how they are preparing for the future.
Speakers:

Johnny Thorsen
VP Partnerships
Spotnana
Chris Ely
Research Director
GBTA
Made Possible by:

Philadelphia Chapter - Behind the Scenes Tour of PHL - GTP Credit Approved
2023-03-30
GBTA Philadelphia is excited to partner together with American Airlines to provide a behind the scenes tour of the Philadelphia International Airport!
*LAST DAY TO REGISTER IS THURSDAY MARCH 23RD – NO EXCEPTIONS*
This will be a Great Opportunity to see
The Control Tower
Baggage Distribution System
The Hangar
Terminal F (new landline bus service)
Event Schedule
9:00am – 10:00am: Registration & Breakfast
10:00am – 11:00am: Running an Airline & Customer Journey Presentation
11:00 am – 12:30 pm: Airport Tour
Meeting Details
We will begin the day at the Philadelphia Airport Marriott for Breakfast and the Presentation then we will walk over to the airport at 11:00am
*Wear comfy shoes*
Running an Airline & The Customer Journey
We will hear from the following (subject to change)
Lakshman Amaranakaya (AA VP PHL Ops)
Phil Dupree (AA MD Customer Care)
Naomi Van Winkle (AA Sr Base Manager Flight Service)
Tim Airey (AA Chief Pilot PHL/DCA)
Leah Douglas (PHL Airport Director of Guest Experience)
Elizabeth Mosell (PHL Airport Asst Director of Guest Experience)
DJ Westbrook (AA Director Hub Control Center)
Johnny Nash (AA Director Hub Planning)
Security Requirements: (this information will be deleted once provided to TSA)
Upon registration, you will be required to submit the following:
Legal Name (as it appears on Driver’s License)
Date of Birth
Gender
Registration will be limited so be sure to register TODAY!
Event Speaker
Lakshman Amaranakaya, VP of Operations | American Airlines
Location of Event
Philadelphia, Pa
Venue Information
Philadelphia Airport Marriott, One Arrivals Rd, Terminal B, Philadelphia, PA 19153
https://www.marriott.com/en-us/hotels/phlar-philadelphia-airport-marriott/rooms/
Pricing and Registration
$0.00 Member Chapter Meeting Price
$75.00 Guest Price
$0.00 GBTA All-Access Member Who Is NOT A Philadelphia Chapter Member

San Diego Airport Update by Hampton Brown
2023-03-30 11:30 - 13:30
Join us for lunch and hear about the latest and greatest happenings at San Diego International Airport. We will hear about the construction progress, new non-stop service, and other improvement efforts underway in 2023 for Lindbergh Field!
Event Speaker
Hampton Brown, Vice President, Revenue, Marketing and Innovation at San Diego International Airport
Location of Event
Synergy Corporate Housing, Vive Lux, 4890 Sunroad Centrum Lane, San Diego CA
Pricing and Registration
$30 Members, $40 Guests

Webinar GBTA Italia - Comunicare in Modo Inclusivo e Transgenerazionale
2023-04-04 10:00 - 11:00
Tema
La comunicazione è una parte essenziale del lavoro di ogni professionista del Travel, tanto che la buona riuscita di un progetto spesso dipende anche da come viene comunicato.
Il webinar illustrerà com’è cambiato il modo di comunicare negli ultimi anni, come comunicare in modo efficace con le diverse generazioni presenti in azienda, come raggiungere i diversi stakeholder interni ed esterni all’azienda e l’importanza dei feedback.
Nello specifico, tra i temi che verranno toccati:

Conosce il pubblico di riferimento
Centralità del contenuto
La personalizzazione del messaggio
Crosscontaminazione generazionale
I canali di comunicazione disponibili
Come ascoltare l’audience per comprendere l’efficacia dei messaggi

Speaker
Il webinar vedrà la partecipazione di:

Catiana Coletta
Marketing Coordinator & Brainpull Partner, AD Di Conversano srl.

Flavia Trezzini
Responsabile Marketing e Comunicazione AirPlus International Italia

Isabella Maggi
Marketing & Communication Director Gattinoni Group >>>

Paola Olivari
Marketing & Communication Director Gattinoni Group

Partner
L’evento è possibile grazie agli Annual Partner di GBTA Italia:

Rocky Mountain Chapter - Bringing It In 2023! - GTP Credit Approved
2023-04-11
GBTA’s government relations agenda is adapting to the post COVID world facing the business travel industry.
Our mission is to pursue a global agenda that prioritizes climate action, a robust infrastructure and the safe and efficient movement of travelers.
We are taking this legislative agenda to the Administration and Congress.
Yet we also need your help to know what issues you are being confronted with.
By attending this session, you will be able to share what issues are important to you, your company and your travelers, which in turn allow GBTA to truly represent the business travel community.
Event Speaker
Shane Downey

Tennessee Chapter - State of the Business Travel Industry with GBTA's Suzanne Neufang
2023-04-11 11:00 - 13:00
As GBTA continues to strengthen the platform for community, learning and advocacy, Suzanne Neufang leads the association’s strategy to bring added value through education to its members, partners and stakeholders as we navigate this ever-changing market and help shape the future together. Join us as she shares the State of the Business Travel Industry at our April chapter meeting.
Event Speaker
Suzanne Neufang, CEO | GBTA
Location of Event
Loews Vanderbilt Nashville, 2100 West End Avenue
Nashville, TN 37203
Pricing and Registration
$35.00 GBTA-TN Member Registration
$40.00 after 12:00 pm April 10
$35.00 GBTA All-Access Registration
$40.00 after 12:00 pm April 10
$45.00 Guest Registration
$50.00 after 12:00 pm April 10
Event Sponsor

Texas Chapter - Texas Education Day
2023-04-13 03:00 - 04:00
Texas Education Day is an opportunity for the Texas Chapters to come together with industry colleagues to learn and network. Space is limited and guests are welcome. This event will start at 2:00P CDT on April 12th kicking off with a keynote address from Emeka Nnake and wrap up on April 13th by 3:00P CDT with a closing keynote delivered by Peter Greenberg. Mainstage and breakout sessions include topics like accessibility in travel, airfare supply chain and NDC, talent impact for TMC, travelers and AI, creating value through traveler friction and sustainability. For full details please visit https://texasbta.org/TED_Agenda.
Event Speakers
Keynote Speaker Emeka Nnaka and Peter Greenberg, other industry experts.
Location of Event
Royal Sonesta Houston Galleria
Pricing and Registration
$250, must register to attend. Space is limited.

Global Leadership Professionals (GLP) Program
2023-04-14 | Virtual
Event Description & Speakers

Global Leadership Program (GLP) is the only educational initiative designed to provide cutting-edge business insights and immersive learning experiences. Business travel leaders will use the acquired knowledge to address industry challenges and identify new opportunities. Perfect for senior-level industry professionals, the GLP program allows participants to engage with a network of global peers and experts, interact with world-renown Cornell business professors, develop team-focused strategies for problem-solving, and earn recognition for your commitment and achievement to professional development.

Event Pricing Details

Certificate Program: $2,995 (Member)/$3,495 (Nonmember)
Designation Program: $2,500 (Member)/$3,000 (Nonmember)
Certificate + Designation Bundle: $5,000 (Member)/$6,000 (Nonmember)

Partial scholarships available to GBTA Members and GBTA Chapter Members through applying in this form: https://form.jotform.com/gbtaforms/2023scholarships

Learn More

Utah Chapter - Travel Panel Discussion
2023-04-14 01:00 - 02:00
We look forward to seeing you at the April 2023 UBTA Luncheon.
This will be a panel discussion on the following topics: Sustainability, Work life Balance and Flexibility, NDC, Data: Everchanging
Collette Williams, AMEX GBT, Strategic Accout Manager
BIO: Collette Williams is a Strategic Account Manager with American Express Global Business Travel (AMEX GBT), Meetings and Events. Collette has served in multiple capacities within the Meetings & Events industry, the past 15 years her focus has been on Global Strategic Meetings Management (SMM), helping organizations implement the SMM business model, and delivering best-in-class practices. Additionally, Collette has been a featured speaker at a host of various industry conferences and is a sought after subject matter expert. In 2022, Collette was awarded the “Exceptional Leadership” Award by AMEX GBT for her design and implementation of a year-long training program for identified high potential talent. Additionally, Collette is currently studying for a MA in Strategic Communications. In her spare time, she can be found in her kitchen in the pursuit of a perfectly baked cookie.
Courtney Swander, General Manger Global Sales Consulting, Delta Air Lines
BIO: Courtney’s team supports the Global Sales teams consulting with corporate and agency customers. Her team’s goal is educate, support, provide transparency and create partnerships in various areas such as Online Booking Tools and Sustainability. Courtney has been with Delta for 10 years in various Sales roles.
Michael Lyons, Regional Head Travel Services, Global Procurement, HSBC Technology
BIO: Michael Lyons, Regional Head of Travel Services, HSBC, is a veteran of more than 30 years in corporate travel management. He began his career as supplier on the travel management company side, but has spent the majority of his career as a travel manager, primarily in financial services. An industry advocate, Michael has spoken about the value of managed travel around the world. A grandfather of four, with the fifth about to arrive, Michael spends most of his time trying to keep up them.
Garrett Parker, General Manager Hilton Salt Lake City
BIO: Garrett is responsible for overseeing the guest experience, commercial performance and hotel operations of the 499-room property located in entertainment district of Salt Lake City and adjacent to the Salt Palace Convention Center.
Previously, Garrett served as Complex Hotel Manager at the Hiltons of San Francisco Union Square where he managed the operations, sales & marketing, revenue management, and events & catering teams in the Union Square district of downtown San Francisco.
A 17-year hospitality veteran, Garrett began his career with Hilton in front office operations at DoubleTree Dallas Campbell Center, a 300-room hotel where he managed the overall operations during the night shift. Continuing in rooms division and moving up the ladder of success in front office and housekeeping operations, he held management positions at Hilton Baltimore, Capital Hilton and Washington Hilton before joining Embassy Suites DC Convention Center as Assistant General Manager in 2013. In 2016, he moved west as Hotel Manager of Parc 55 in San Francisco, a 1024-room Hilton hotel, where he drove notable results in team member engagement, revenue, and guests overall experience. In 2018, he was promoted to the Hotel Manager at Hilton San Francisco a 1921-room hotel.
Garrett holds a Bachelor of Business Administration degree in management and finance, with a Spanish minor from Schreiner University in Kerrville, Texas. He also holds a Culture & Hispanic Studies degree from University of Salamanca, Spain.
When Garrett is thriving, he enjoys hiking, camping and traveling with his wife, 4 year old son and 1 year old daughter.

North Central Chapter - Highlights of MSP Airport’s Customer Experience and Accessibility Programs
2023-04-14 05:00 - 06:00 | Virtual
Join GBTA North Central for a networking event and presentation of the MSP Airport Golf Center Lounge and Wexford Golf Center in Terminal 1, next to Ike’s. Phil Burke will present Highlights of MSP Airport’s Customer Experience and Accessibility Programs. There will be time to mingle, enjoy appetizers and drinks, use the golf simulators, and play mini golf.
Since this event will take place inside the airport on other side of security, all attendees will be required to fill in required information at the time of registration. Your name on the security form must match the Government ID that you will present at Airport Security on the day of the meeting. Only fully registered attendees will be able to collect their airport issued boarding pass at the Information Desk in the middle of Terminal 1 and then be able to proceed to the event. This information is for the sole purpose of TSA requirements and will not be stored by GBTA or GBTA North Central.
Event Speaker
Phil Burke, Ass.t Director Customer Experience, MSP Airport
Pricing and Registration
Guest fee $90.00

Silicon Valley Chapter - The Remnants of the Pandemic: Rebuilding and Improving in this New Post Pandemic World
2023-04-14 12:00 - 13:00
The pandemic has turned the travel industry upside down and what we might have thought was the main in focus in 2019 could have now changed in 2023. Join us in a discussion with Aaron McMillan, United Airlines Managing Director of Hospitality & Planning as he takes us on a journey through supply chain issues, rebuilding service to improve the customer experience, and sustainability, and how this new direction will be a game changer for the future.
Event Speaker
Aaron McMillan, Managing Director of Hospitality & Planning | United Airlines
Pricing and Registration

$10.00 Member Ticket with Optional $10 Donation
$0.00 Member Complimentary Registration
$10.00 Guest Ticket with Optional $10 Donation
Event Sponsor

Webinar - CO2 emissions display in the OBTs: Is the information good enough?
2023-04-19
Time:
19 Apr 2023 14:00 CET 13:00 GMT
For a long time, OBTs have used generic methodologies to calculate CO2 emissions at point of sale. While they allow to estimate the level of CO2 emissions, these methodologies do not allow travelers to accurately compare several airlines on a same route, and make educated choices on the greenest airline to use. At the same time, travel buyers and travel managers improve the quality of the reporting to report on air CO emissions in a more granular way, using different methodologies. Where do the key market leading OBTs stand today in terms of CO2 emissions display, and what are they working on in terms of roadmap? Are there other solutions available today to nudge the travelers to greener behaviors, thanks to improved information? Join us in this educational session where sustainability meets technology to build a greener program!
Moderators:

Aurélie Duprez, Areka Consulting
Olivier Benoit, Advito

Speakers:

Sylvain Muller, SAP Concur
Sarah Benarey, eco.mio
Daniel Senyard, Shep
Olivier Girault, Amadeus
Colleen Black, Tripkicks
Nina Birger, chooose
Alistair Leaman, KDS
Brett Dowling, Sabre

Plaza Premium Lounge & Emirates Tour - GTP Credit Approved
2023-04-19 12:00 - 14:30
GBTA Central and Northern Florida
Plaza Premium Lounge & Emirates Tour
Join us for an amazing opportunity. Experience the new Plaza Premium Lounge at the Orlando International Airport, tour an Emirates aircraft and check out he new Terminal C. Space is limited so register today. Attendees will have a chance to experience the new Plaza Premium Lounge, enjoy the food and drinks and hear about what’s new and exciting with them. After everyone will walk down and tour an Emirates Boeing 777 and visit the new Terminal C.
Location of Event
Orlando International Airport, Orlando FL
Pricing and Registration
$40 Members / $60 Non-Members
