{"id":5281,"date":"2022-08-12T00:03:37","date_gmt":"2022-08-12T04:03:37","guid":{"rendered":"https:\/\/gbta.org\/?page_id=5281"},"modified":"2022-08-12T00:03:38","modified_gmt":"2022-08-12T04:03:38","slug":"travel-technology-maturity-index","status":"publish","type":"page","link":"https:\/\/gbta.org\/pt\/travel-technology-maturity-index\/","title":{"rendered":"\u00cdndice de maturidade de tecnologia de viagens"},"content":{"rendered":"<style>#kt-layout-id_ad1453-1e > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_ad1453-1e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_ad1453-1e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 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.kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_fb17b2-ec:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f3690e;}@media all and (max-width: 767px){.kt-accordion-id_fb17b2-ec .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_fb17b2-ec .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_fb17b2-ec kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_3f4660-ab\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Vis\u00e3o geral do TTMI<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>A gest\u00e3o de viagens corporativas tornou-se altamente dependente da ampla gama de ferramentas tecnol\u00f3gicas que j\u00e1 est\u00e3o dispon\u00edveis no mercado. Embora n\u00e3o haja uma resposta \u201ccerta\u201d para quais ferramentas uma organiza\u00e7\u00e3o deve usar (ou como deve us\u00e1-las), fica claro que fazer uso adequado delas \u00e9 um fator cr\u00edtico de sucesso para qualquer organiza\u00e7\u00e3o que tente implementar ou otimizar uma viagem gerenciada programa.<\/p>\n\n\n\n<p>O objetivo deste Modelo de Maturidade \u00e9 permitir que as organiza\u00e7\u00f5es avaliem objetivamente seu uso de tecnologia relacionada a viagens em rela\u00e7\u00e3o a um conjunto de padr\u00f5es de melhores pr\u00e1ticas e forne\u00e7am feedback sobre oportunidades para melhorar seu programa de gerenciamento de viagens fazendo melhor uso da tecnologia. O modelo n\u00e3o assume que mais tecnologia \u00e9 melhor do que menos; em vez disso, procura identificar oportunidades para fazer uso mais inteligente da tecnologia no contexto das necessidades e objetivos de uma determinada organiza\u00e7\u00e3o.<br>&nbsp;<\/p>\n\n\n\n<p><strong>O modelo avalia o uso da tecnologia em 6 categorias:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Dados -<\/strong> o mecanismo pelo qual as organiza\u00e7\u00f5es obt\u00eam valor das informa\u00e7\u00f5es coletadas pelas plataformas acima (22 perguntas)<\/li><li><strong>Encontros -<\/strong> o mecanismo pelo qual as atividades e despesas relacionadas \u00e0 reuni\u00e3o s\u00e3o gerenciadas (12 perguntas)<\/li><li><strong>Experi\u00eancia do Viajante \u2013<\/strong> o mecanismo que organiza\u00e7\u00f5es ou viajantes usam para melhorar a experi\u00eancia de viagem pessoal do viajante (17 perguntas)<\/li><li><strong>Processamento \/ Aprova\u00e7\u00e3o de Reserva -<\/strong> o mecanismo pelo qual os arranjos dos viajantes s\u00e3o aprovados e cumpridos (27 perguntas)<\/li><li><strong>Gerenciamento de despesas<\/strong> \u2013 o mecanismo pelo qual o viajante paga e\/ou \u00e9 reembolsado por suas despesas relacionadas \u00e0 viagem (16 perguntas)<\/li><li><strong>Compras \/ Reservas<\/strong>\u00a0\u2013 o mecanismo pelo qual o viajante visualiza suas op\u00e7\u00f5es de viagem e compra planos de viagem dessas op\u00e7\u00f5es (43 perguntas)<\/li><\/ul>\n\n\n\n<p>O modelo pode ser usado para avaliar qualquer uma ou todas as \u00e1reas acima, e os indiv\u00edduos podem revisitar suas entradas no modelo ao longo do tempo para ver o impacto das mudan\u00e7as no programa. O modelo fornecer\u00e1 recomenda\u00e7\u00f5es com base nas informa\u00e7\u00f5es fornecidas pelo entrevistado. Essas recomenda\u00e7\u00f5es orientar\u00e3o os indiv\u00edduos sobre as \u00e1reas que precisam ser aprimoradas e podem ajud\u00e1-los a alcan\u00e7ar o pr\u00f3ximo n\u00edvel no \u00cdndice de maturidade em tecnologia de viagens.<\/p>\n\n\n\n<p>Como parte dessa avalia\u00e7\u00e3o, solicitamos que voc\u00ea forne\u00e7a determinadas informa\u00e7\u00f5es demogr\u00e1ficas sobre sua empresa. O tempo necess\u00e1rio para completar todas as perguntas varia de pessoa para pessoa. No entanto, estimamos que a maioria das pessoas ser\u00e1 capaz de responder a todas as perguntas dentro de 45 a 60 minutos. Tenha certeza de que essas informa\u00e7\u00f5es s\u00e3o totalmente confidenciais e s\u00f3 ser\u00e3o usadas de forma agregada para fins de benchmarking.<\/p>\n\n\n\n<p><strong>Nota: Por favor, esteja ciente de que esta ferramenta \u00e9 apenas para compradores.<\/strong><\/p>\n\n\n\n<p>Se voc\u00ea tiver alguma d\u00favida ou dificuldade t\u00e9cnica, entre em contato com GBTA Research em&nbsp;<a href=\"mailto:research@gbta.org\"><strong>research@gbta.org<\/strong><\/a>&nbsp;para assist\u00eancia.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_a5c602-ed\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">TTMI - N\u00edveis<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><h3 class=\"wp-block-heading\" id=\"prompts-based-on-total-average-maturity-level-after-self-assessment\"><strong>Solicita\u00e7\u00f5es com base no n\u00edvel m\u00e9dio total de maturidade ap\u00f3s a autoavalia\u00e7\u00e3o<\/strong><\/h3>\n\n\n<p>O modelo \u00e9 projetado para avaliar a \u201cmaturidade\u201d de uma organiza\u00e7\u00e3o na seguinte escala:<\/p>\n\n\n\n<p><strong>N\u00edvel 1<\/strong>&nbsp;\u2013 Passivo \u2013 a organiza\u00e7\u00e3o tem pouca ou nenhuma tecnologia implantada.<\/p>\n\n\n\n<p><strong>N\u00edvel 2<\/strong>&nbsp;\u2013 Engajado \u2013 a organiza\u00e7\u00e3o est\u00e1 desenvolvendo um plano de implementa\u00e7\u00e3o para implantar tecnologia relacionada a viagens.<\/p>\n\n\n\n<p><strong>N\u00edvel 3<\/strong>&nbsp;\u2013 Proativo \u2013 a organiza\u00e7\u00e3o tem um plano que est\u00e1 sendo executado e a tecnologia apropriada est\u00e1 sendo aproveitada at\u00e9 certo ponto.<\/p>\n\n\n\n<p><strong>N\u00edvel 4<\/strong>&nbsp;\u2013 Gerenciado \u2013 a organiza\u00e7\u00e3o implantou tecnologia apropriada e est\u00e1 sendo gerenciada de forma eficaz com total apoio executivo.<\/p>\n\n\n\n<p><strong>N\u00edvel 5<\/strong>&nbsp;\u2013 Estrat\u00e9gico \u2013 a organiza\u00e7\u00e3o est\u00e1 no mais alto n\u00edvel de maturidade da tecnologia de viagens, incluindo uso completo e apropriado, gerenciamento eficaz de dados e melhoria cont\u00ednua com base no feedback cont\u00ednuo<\/p>\n\n\n\n<p><strong>Para obter ajuda ou feedback, entre em contato com Paul Yachnes:&nbsp;<a href=\"mailto:pyachnes@gbta.org?subject=TTMI Question or Feedback\">pyachnes@gbta.org<\/a><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","om_disable_all_campaigns":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1,415,661,662,664,666","_relevanssi_noindex_reason":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-5281","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src_large":false,"author_info":{"display_name":"","author_link":"https:\/\/gbta.org\/pt\/author\/"},"comment_info":"","taxonomy_info":[],"featured_image_src":null,"featured_image_src_square":null,"mfb_rest_fields":["featured_image_src_large","author_info","comment_info","taxonomy_info","featured_image_src","featured_image_src_square"],"_links":{"self":[{"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/pages\/5281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/comments?post=5281"}],"version-history":[{"count":0,"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/pages\/5281\/revisions"}],"wp:attachment":[{"href":"https:\/\/gbta.org\/pt\/wp-json\/wp\/v2\/media?parent=5281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}