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April 25, 2024

News to Know


Hotel Guest Satisfaction Rises Again
(SOURCE: HOSPITALITY TODAY)

Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels

After hitting a 15-year low in 2022, guest satisfaction with accommodations rebounded for the second consecutive year, increasing 3 percent to a score of 77, according to the American Customer Satisfaction Index Travel Study 2023-2024.

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AVIATION

France's Air Traffic Control Strikes Ground Flights Across Europe (REUTERS)

Iberia Introduces Facial Recognition Services in Spain (BTN EUROPE)

American Airlines Makes Move to Speed up Passenger Check-In Lines (THE STREET)

GROUND TRANSPORTATION

Uber for Business Adds ‘Delegate Profiles’ for Executive Assistants (PYMNTS)

SUSTAINABILITY

GBTA Joins Net Zero Carbon Events Initiative (C-MW)

UK Government Confirms New Target for 10 Percent of Jet Fuel to Be Sustainable by 2030 (BUSINESS GREEN)

OTHER SECTORS

Travel Counsellors Launches Data Tool for SME Clients (BTN EUROPE)

Preparing Travel for the Future of AI Search (PHOCUSWIRE)

Sabre Corporation’s Roadshow Boosts Travel Agencies with Tech Trends (TRAVEL AND TOUR WORLD)

Industry Spotlight


GBTA APAC Conference 2024
Main Stage Keynote:
Unlocking the Power of Partnerships

Wednesday, May 15, 2024

ESG, Web3, NFT, ChatGPT. It’s official, the business world has entered the era of acronym poetry. It’s an era defined by constant change, which begs the question: how can leadership teams get on the front foot and stay ahead of the curve?

One of the most underrated approaches in building the business of tomorrow is unlocking the power of the partnerships ecosystem. After all, why spend years building a suite of capabilities that will soon be outdated when you can borrow those same capabilities from expert partners who are there to support you today?

In this interactive Main Stage session, Keynote Speaker Amer Iqbal will share stories from his work as an innovation coach to Fortune 500 companies, his time leading transformation efforts at Meta, and his lifelong obsession with NBA basketball. Along the way he will uncover some practical strategies that leaders can implement to make sense of exponential change and how to remain proactive while everyone else plays catch up.

Register before rates increase on April 26, 2024 at 11:59 PM SGT!

Register Now
 

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Just Released! Read the April Issue of GBTA's U.S. Advocacy Newsletter

Check out the April installment of the GBTA U.S. Advocacy Newsletter to keep up with what's happening in relation to business travel in the United States, and how GBTA is advocating on your behalf.

Read It Here

Resources


Crisis24 Intelligence Brief

France - Unionized air traffic controllers call off strike notice as of April 24. Air travel disruptions likely April 25-26; reconfirm flights.

Norway - Flight cancellations and delays reported at Oslo Airport (OSL) and in Norwegian airspace, April 25; check flight details.

United Kingdom - Unionized refueling personnel to stage 72-hour strike at Heathrow Airport (LHR) from May 4-6; flight disruptions likely.

United Kingdom - Unionized London Underground managers to strike in London, UK, 00:01-23:59 April 26. Disruptions likely through morning of April 27.

More Information

Upcoming Events

GBTA APAC Conference 2024 - Singapore
May 14 - 15

GBTA U.S. Legislative Summit 2024
June 10 - 12

GBTA Convention 2024
July 22 - 24

View More Events

Have you ever wondered what the business travel industry is all about? It’s the community of friendly and dedicated professionals who know how to work hard, and know how to network and have fun when they get together!

#GBTAToronto24 Big Night Out was a blast!

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GBTA Career Spotlight
Is Your Company Hiring?

Use the GBTA Career Center to post your business travel job openings and access thousands of qualified industry professionals looking to make their next career move.

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