News to Know

Satisfaction With Airlines Improves in Latest JD Power Report
SOURCE: BUSINESS TRAVEL EXECUTIVE, 5/7

Satisfaction with North American airlines rose over the past year, according to the JD Power 2026 North America Airline Satisfaction Study. Overall scores rose eight points (on a 1,000-point scale) year over year, with improvement occurring across all segments. However, as airfares have begun to rise in 2026, said the report, airlines may soon find it difficult to offset high costs with great service.

Industry Spotlight

GBTA APAC Conference 2026 | Singapore
The Asia Pacific Travel Community Meets Next Week

12–13 May

From Singapore to Sydney, Tokyo to Mumbai, the region's business travel professionals are converging at Marina Bay Sands on 12–13 May for GBTA APAC Conference 2026. Co-located with WERC APAC 26, the program delivers regional insight on AI, sustainability, traveler behavior, and program strategy, alongside the connections that drive partnerships and careers forward.

GBTA LATAM Conference 2026
Registration Is Open for GBTA LATAM Conference 2026

A Reimagined One-Day Experience for the Region's Corporate Travel Community

For more than 17 years, the GBTA LATAM Conference has been the region's most established gathering for corporate travel buyers, suppliers, and industry leaders. In 2026, the event returns as a high-impact, one-day conference built around what matters most to LATAM's corporate travel market today: focused education, premium networking, and a curated expo featuring more than 40 solution providers. Secure the Early Bird rate before May 27.

This event will be in the local language.