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Industry Spotlight
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July GBTA Volunteer of the Month
Francis Harrison
Regional Security Director Americas
World Travel Protection
Francis is Regional Security Director, Americas, at World Travel Protection (ZCM Assist), a Zurich business. Based in Toronto, he is part of the Cross Border Risk Team, delivering 24/7 travel risk management and security consultancy within a global follow-the-sun model.
He holds a graduate degree in Human Security and Peacebuilding and has over 20 years of international experience in public security, crisis and emergency management, including roles with the Canadian Armed Forces, the United Nations, and the US Government, where he led security operations for the US Embassy in Iraq.
His work spans Europe, Asia, West Africa, the Middle East, Papua New Guinea, the Arctic, and major resource projects (oil sands, LNG, diamonds, precious metals, and multi-mineral operations), giving him a comprehensive understanding of the risks faced by business travelers.
Francis consistently goes above and beyond in his contributions to the GBTA Risk Committee Canada, where in addition to leading and supporting educational sessions, he demonstrates a genuine commitment to advancing the business travel community by sharing his expertise openly and thoughtfully.
Do you know a GBTA Volunteer who should be recognized for their contributions to our industry? Submit your nomination here.
GBTA Acceleration Challenge
What Leading Travel Programs are Doing Differently
Sustainable procurement is important – but leading programs know it is only one part of a broader strategy.
The strongest programs are connecting procurement decisions to everyday travel choices, supplier collaboration, emissions measurement, and policy design.
Today, many organizations are already building that foundation:
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84% track emissions
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74% report on emissions
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78% implement sustainable travel policies
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73% use booking features that support more sustainable choices
And procurement is becoming more intentional at every stage:
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61% include sustainability questions in RFPs
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38% use climate criteria in supplier selection
32% include sustainability clauses in supplier contracts
That is what progress looks like: moving from standalone commitments to practical decisions built into the travel program.
- Access the latest sustainable procurement resources: Insights Report, Playbook, and Standards
- Join the GBTA Acceleration Challenge to benchmark your business travel program sustainability across four different areas including the supplier engagement
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