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August 20, 2025

News to Know


Why Airlines and Airports Are Still Having So Many Tech Problems in 2025—And Whether We Should Expect More
(SOURCE: AFAR)

When United Airlines passengers began getting alerts earlier this month about a technology outage that was disrupting their flights, many undoubtedly felt a sense of déjà vu.

It was, after all, the third such glitch at a major U.S. airline in as many months, and before it was resolved more than 60 flights were canceled and another 1,000 were delayed, affecting in all, about 35 percent of the airline’s daily schedule for the rest of the day.

 
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AVIATION

Clear, TSA Testing Biometric "E-Gates" at Major Airports (CNN)

Alaska Airlines Teams up with T-Mobile to Offer Ultra-Fast, Free Wi-Fi (ARGS)

Turkish Airlines Says Air Europa Has Accepted $350M Bid (AVIATION WEEK)

Southwest Airlines to End These 29 Routes Next March in Network Shake-Up (MSN)

HOSPITALITY

Google’s AI Review Impact: How Sentiment Analysis Is Reshaping Hotel Discovery (WHITESKY)

Airbnb Lets U.S. Travelers Book Stays With Zero Upfront Payment (HOSPITALITY TODAY)

OTHER SECTORS

Generative AI Platform Personalization: At What Cost? (PHOCUSWIRE)

FCM M&E Launches Reporting And Analytics Tool (THE BUSINESS TRAVEL MAGAZINE)

Industry Spotlight


Registration Is Now Open | GBTA Canada Business Travel Forums 2025

  • Calgary – October 28
  • Montreal – November 18
  • Toronto – November 20

These complimentary one-day events are designed for buyers, travel managers, HR professionals, and anyone responsible for corporate travel programs.

Expect insights on the evolving role of the travel manager, targeted education, valuable networking, and the chance to connect with the business travel community in Canada.

Seats are limited — register early to secure yours!

 
Save Your Seat

 

GBTA WINiT
Let’s Spotlight the Outstanding Women in Business Travel: GBTA WINiT Awards

Celebrate the incredible women leaders in your network by nominating them for the GBTA WINiT Awards, which recognize the achievements, leadership, and resilience of women who are making a difference across our industry. Nominations are open until August 29, 2025, so don’t wait!

Take this opportunity to honor the women who are driving positive change in our workforce and shaping the future of business travel – submit your nominations today!

 

Resources


Crisis24 Intelligence Brief

Canada - Air Canada to start gradually resuming flights from Aug. 19 as unionized employees agree to end labor strike. Residual disruptions likely.

Canada, Caribbean and United States - Hurricane Erin tracking northwestward in the North Atlantic Ocean early Aug. 19. Severe weather ongoing in Turks and Caicos and Bahamas.

Croatia, Hungary and Slovenia - Severe weather forecast across Croatia, Hungary, and Slovenia through Aug. 22. Disruptions to transport, business, and utilities possible.

Japan - TD 18W tracking north-northeastward in the East China Sea Aug. 20. Landfall forecast over Nagasaki Prefecture, Japan, overnight Aug. 21-22.  

More Information

Upcoming Events

GBTA LATAM Conference 2025 – Mexico City
September 24-25

GBTA Conference 2025 - Milano
October 2

GBTA WINiT Summit 2025
October 23

GBTA WINiT Gala 2025
October 23

View More Events

A look back to the GBTA Convention 2025 Broadcast Studio

Chuck Costanza, Executive Vice President of Global Guardian, shared invaluable insights during his interview at GBTA Convention 2025 in Denver...

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GBTA Career Spotlight
Is Your Company Hiring?

Use the GBTA Career Center to post your business travel job openings and access thousands of qualified industry professionals looking to make their next career move.

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