The Need for Automation in Travel

Artificial intelligence has become top of mind for the travel industry, with many companies now exploring the possibilities of AI-powered processes, workflows and communication. At GBTA Convention 2017, our all-new Innovation Row showcased a variety of startup technologies capitalizing on AI to alter the travel experience.  

One of our exhibitors, Mezi, is an AI-powered virtual assistant capable of booking flights and hotels for travelers, making reservations and more. Mezi VP Johnny Thorsen chatted with GBTA’s Caitlin Gomez and Travel Leaders Corporate’s Gabe Rizzi about the need for automation to accomplish personalization in business travel, and how Mezi achieves this.

View the full interview:

Visit GBTA’s YouTube Channel for further insights and Broadcast Studio interviews from GBTA Convention 2017.

We’re thrilled to be partnering with Phocuswright again to highlight innovative startups at GBTA Convention 2018 in San Diego. Keep your eyes peeled for the incoming class of innovators!