Airlines aren’t the only ones facing complications recently, with HEI Hotels & Resorts announcing a malware attack lasting more than a year on 20 of its properties. According to Skift, customer payment card data from tens of thousands of transactions may have been exposed, though it is difficult to estimate the total number of customers…
Days before the start of GBTA Convention 2016 AccorHotels completed their acquisition of FRHI Hotels & Resorts, making newly apointed AccorHotels COO Kevin Frid a great person to talk to about one of the industry’s hottest topics – mergers and acquisitions. During a time of unprecedented consolidation in the travel industry, GBTA Executive Director and…
Just two weeks after a technical glitch caused thousands of delays and cancellations for Southwest Airlines, Delta faced a system outage that impacted flights earlier this week. The airline had nearly 2,000 cancelled flights and more than 2,400 delayed flights on just Monday and Tuesday, according to CBS News. USA TODAY reports an additional 250 flights were…
During GBTA Convention this year, business travel industry experts shared tips, tricks, insights and innovations with our online audience from the GBTA Studio. One such conversation was with Sabre’s Clinton Anderson, senior vice president of strategy and traveler experience, on the rise of mobile technology for the business traveler. The GBTA Foundation recently teamed up…
Despite being overtaken by China as the world’s leading business travel market, the United States is still a vital nation when it comes to both the growth of the global economy as well as for the growth of global business travel. According to the recently released GBTA Global BTI Outlook – Annual Global Report and…
Daily headlines and broadcast news stories make it clear that we live in a risky world. For travel professionals, travel risk management plans are paramount in today’s world. Travel security risks or medical emergencies can happen anywhere and anytime, so it is imperative to have a solid risk management plan in place. During Convention, GBTA…
Germany is the largest economy in Europe, currently the third largest business travel market in the world, is led by one of the most powerful women in the world and has a strong and influential voice on both European and global affairs. Given Germany’s power, wealth and influence, it will continue to be the EU’s…
Following the cancellation of 2,300 flights and thousands of delays nearly two weeks ago, two of Southwest’s biggest unions are calling on CEO Gary Kelly to step down. USA Today reports the unions are unsatisfied with the airline’s large focus on Wall Street performance and outdated reservations technology. The aviation industry has seen major complications…
In late 2015 and again earlier this year, the GBTA Foundation, in partnership with WWStay, conducted two research studies on extended stay accommodations to learn more about this market especially when it comes to business travel. The first study revealed nearly half (48 percent) of all U.S. business travelers have used an extended stay accommodation…
Last month, the GBTA Foundation and Carlson Wagonlit Travel (CWT) released the 2017 Global Travel Price Outlook. The third annual report provides global, regional and country-by-country projections for air travel, hotel, ground transportation and meetings and events prices in 2017. At GBTA Convention 2016, I had the opportunity to sit down with Yon Abad, Senior Director…
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