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Extended Stay Accommodations: Satisfaction, Preferences & Challenges

Earlier this month, GBTA released a study on extended stay accommodations in partnership with WWStay. It looked at usage patterns and preferences finding differences across generations and genders when it comes to U.S. international business travelers and also covered how extended stay accommodations fit into travel policies. This post looks into satisfaction, preferences and challenges…

Millennials Want to Travel More for Business
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Millennials Want to Travel More for Business

A new study released today from the GBTA Foundation, in partnership with American Express, reveals that Millennials are significantly more likely to want to travel more for business than Baby Boomers (45 percent to 26 percent, respectively). In addition, a majority of Millennials (57 percent) believe technology can never replace face-to-face meetings to get business…

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Millennials Most Frequently Use Extended Stay Accommodations for International Travel

The GBTA Foundation released a study yesterday in partnership with WWStay, revealing that Millennials (18-34) use extended stay accommodations more than any other group. In the past year, 72 percent of Millennials stayed at one for international business travel. In comparison, only 48 percent of Gen Xers (35-54) and an even smaller 26 percent of Baby…

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How Extended Stay Accommodations Fit Into Travel Policies and What That Means for Duty of Care

Last week GBTA released a study, in partnership with WWStay, which revealed that nearly half (48 percent) of all U.S. business travelers have used an extended stay accommodation in the past 12 months when traveling internationally for business. An intriguing finding from the study showed that 60 percent of business travelers who use extended stay…

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Business Traveler Booking Priorities

The GBTA Foundation recently released a study in partnership with Carlson Wagonlit Travel that surveyed more than 500 North American business travelers looking at their booking behaviors, especially related to hotel booking, to learn more about booking priorities and levels of satisfaction. It turns out travelers have a diverse set of priorities when booking hotels…

Business Traveler Booking Behaviors
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Business Traveler Booking Behaviors

Just how do business travelers like to book their upcoming business trips? A GBTA Foundation study released today in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers to determine this, examining how travelers make bookings for business trips with a special focus on hotel bookings. A Variety of Devices Business…

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Week in Review

Last weekend, an air traffic control glitch caused major delays hitting Washington, D.C. and New York especially hard. GBTA called for a top-to-bottom review of the air travel disruption calling it an unacceptable outcome and pressing for a close examination of the long-term planning process. In better news for consumers, Slate reports that airline ticket…

Convenience, Cost-Savings and Customer Experience
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Convenience, Cost-Savings and Customer Experience

Monday on Center Stage at GBTA Convention, Guy Langford of Deloitte & Touche LLP moderated a panel on differentiating branding in a sharing economy featuring two executives from more traditional and well-established companies and two new entrants from companies clearly playing in a sharing economy. The panelists included executives from NH Hotel Group, Enterprise Holdings, Zipcar and…