Week in Review
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Week in Review

Buying Business Travel reports Manchester flights would “operate as normal” following a terror attack at the MEN arena on Monday night. According to Business Traveller, Virgin Australia and Air Canada’s codeshare agreement has officially begun, and travelers may now buy tickets for codeshare flights on select routes operated by both carriers. Buying Business Travel reports passengers…

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Turbulent Skies Ahead: Travel Industry Braces for Electronic Ban Expansion

Earlier this week, a JetBlue flight was diverted after a lithium-ion laptop battery caught fire in a passenger’s carry-on. According to Business Insider, this occurrence exposes one of the major dangers associated with the Trump Administration’s laptop ban, which is currently imposed on 10 airports in eight Middle Eastern and African countries. The possible expansion of…

Week in Review
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Week in Review

On Tuesday, the House Transportation and Infrastructure Committee held a hearing on U.S. airline customer service featuring representatives from United, Alaska, Southwest, American and the Consumers Union. According to Skift, members of Congress urged executives to improve their customer service and questioned airlines’ overbooking practices. GBTA released a statement on the hearing, sharing results from…

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Innovation Series Competition: Airmule, Mezi, Globechat

Airmule, Mezi and GlobeChat recently went head-to-head in the first round of the Innovation Series, a series of webinars in which each innovator presents their pitch for a chance to exhibit on the all-new Innovation Row at GBTA Convention 2017. The Innovation Series and Innovation Row are sponsored by Travel Leaders Group, as they share…

GBTA Statement on House T&I Committee Hearing on Airline Customer Service
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GBTA Statement on House T&I Committee Hearing on Airline Customer Service

In light of recent incidents, we are seeing some positive developments with changes in policy related to denied boarding compensation and operational use of security personnel. However, something that was clearly missing from today’s House Transportation and Infrastructure Committee hearing on customer service was the voice of the business traveler. We do hope to see…

CBP Previews Future of Biometric Exit at GBTA Legislative Summit
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CBP Previews Future of Biometric Exit at GBTA Legislative Summit

John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations for Customs and Border Protection provided an overview of the new biometric exit model at the 15th Annual GBTA Legislative Summit, an event that brings more than 100 travel professionals to Washington, D.C. to meet with lawmakers to share opinions on key issues. Wagner told…

TSA Talks What’s Next for PreCheck at GBTA Legislative Summit
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TSA Talks What’s Next for PreCheck at GBTA Legislative Summit

Simone Davis, Executive DHS Liaison Officer, Transportation Security Administration spoke about TSA PreCheck at the 15th Annual GBTA Legislative Summit, an event that brings more than 100 travel professionals to Washington, D.C. to meet with lawmakers to share opinions on key issues. Davis discussed the intelligence driven risk-based security system with attendees. She stated that…