Week in Review
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Week in Review

According to Bloomberg, Marriott CEO Arne Sorenson says Trump’s divisive languages and policies are pushing travelers to Canada. Business Traveler notes Air Canada now offers alternative payment options for its international customers. 4Hoteliers reports Singapore Changi Airport’s new Terminal 4 debuted this week. According to Skift, Storm Herwart’s high winds disrupted travel across Central Europe…

Creating a Frictionless Travel Experience – Part 1
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Creating a Frictionless Travel Experience – Part 1

The GBTA Foundation, in partnership with Sabre Corporation, set out to explore the topic of traveler friction around the world. The recently released study looked at traveler friction from both the business traveler perspective and also from the perspective of the managed travel and human resource professional. The objective was to identify the main challenges…