The latest GBTA Business Traveler Sentiment Index™, in partnership with American Express, shows business travelers enjoy most elements of the travel experience. Satisfaction is highest with staying at hotels (78 percent), the overall travel experience (73 percent) and making travel arrangements (73 percent). While satisfaction levels are high, a decline of 3.7 percentage points in…
GBTA’s recently released quarterly U.S. business travel forecast, GBTA BTI™ Outlook – United States, showed the growth rate for business travel spending in the country is slowing. The study also looked into both group and individual business travel. Individual business travel soared in 2014, growing 6.7 percent, but total spending fell 0.3 percent over the…
Yesterday, the GBTA Foundation released a study, sponsored by Starwood Hotels & Resorts, that assessed China’s Meeting, Incentive, Convention & Exhibition (MICE) market. This is the first time the market has been quantified like this revealing that MICE activity comprises nearly half (42 percent) of total domestic business travel volume in China and 45 percent…
Earlier this month, GBTA released a study on extended stay accommodations in partnership with WWStay. It looked at usage patterns and preferences finding differences across generations and genders when it comes to U.S. international business travelers and also covered how extended stay accommodations fit into travel policies. This post looks into satisfaction, preferences and challenges…
In a couple short weeks, we will face a political standoff over the debt ceiling and the prospect of yet another government shutdown a few weeks after that. An op-ed from GBTA ran on The Hill’s Congress Blog this week about the lasting and real impact this is having on the economy. I know the Trump 2016 reality…
A new study released today from the GBTA Foundation, in partnership with American Express, reveals that Millennials are significantly more likely to want to travel more for business than Baby Boomers (45 percent to 26 percent, respectively). In addition, a majority of Millennials (57 percent) believe technology can never replace face-to-face meetings to get business…
This week in business travel news, Inc. covered the latest GBTA study, in partnership with American Express, showcasing the Millennials’ secret weapon for winning over business. Successful Meetings also covered the study, writing about Millennials embrace of business travel with a majority of the group saying technology can never replace face-to-face meetings to get business done. In…
This week in business travel news CNN reported on the increasing bleisure travel trend looking at the new breed of traveler who is mixing business with leisure. They turned to GBTA’s ranking of the top 15 business travel markets to see where travelers are “splashing the cash” on these trips. Bloomberg covered the GBTA Foundation’s…
The GBTA Foundation released its quarterly U.S. business travel forecast last week. It included a projection that average airfares have dropped to $379 this year, down from $392. This is a long anticipated drop for consumers due to the collapse in global oil prices. I talked about this phenomenon with Fortune’s Chris Elliott who wrote…
American business travelers are masters at understanding the planes, trains and automobiles that we all rely on. We know just when to arrive at the airport so we can make it through security and walk onto the plane. We know which train is likely to be on time, and which one is always delayed. And…
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