How to Navigate GBTA Convention, Part 3: Tune in Today to Facebook Live for Expert Insight

GBTA Ladders is taking over GBTA’s Facebook Live again today at 3:30PM ET to share expert insight and tips on making the most out of your Convention experience. Whether this is your first Convention or your 15th, you won’t want to miss out as our volunteer leadership team from this season, Annisha Brown (American Airlines) and John Carter…

| | | |

Global Travel Pricing Set to Slow Down in 2020; Flights to Rise 1.2%, Hotels 1.3%

Minneapolis / Alexandria, 31 July 2019: After posting sharp rises in 2019, prices in the global travel industry are likely to slow in 2020, with flights rising a modest 1.2%, hotels rising only 1.3%, and rental car rates up 1%, according to the sixth annual Global Travel Forecast, published today by CWT and GBTA. While…

| |

Weekly News Roundup

Uber and Lyft Achieve Record Popularity For the fist time since 2015, ride hailing services Uber and Lyft have appeared on more than 16 percent of business traveler expense reports, a new study by Certify shows. Certify’s second quarter 2019 SpendSmart report aggregates expenses and highlights the most popular airline, meal, lodging, and transportation services…

|

Business Travelers Happy with Travel Experience Despite 54% Having Travel Mishaps

Alexandria, VA (July 23, 2019) – More than half (54%) of business travelers have experienced a mishap* while on the road for work in the last year, with 52% reporting they had a delayed flight and 40% a cancelled flight. However, the vast majority (86%) of global travelers are satisfied with their overall business travel…

|

New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs

Alexandria, VA (July 18, 2019) – One in five (21 percent) companies have traveler satisfaction programs in place, 29 percent are working on it and 50 percent do not have any plans to create one, according to new, first-of-its-kind research out today from the Global Business Travel Association (GBTA) in partnership with Dinova. It’s no…

Best HR Practices Award Nominations Now Open

WINiT by GBTA is now accepting nominations for the inaugural WINiT Awards. The WINiT Awards recognize the women, men and companies who together, are driving positive change for the career mobility of women in travel-related industries. As part of the Company Achievement Awards category, WINiT would like to celebrate a company with the Best HR Practices…

Traveler Satisfaction is the Buzz Phrase of Our Industry

A new survey by the Global Business Association in partnership with Dinova has found that only one in five companies have traveler satisfaction programs. Another 29 percent are working on programs and 50 percent said they have no plans to create one, according to the new research released today. The results were based on an…

Building and Managing a Travel Program is an Exercise in Balance

Business travelers prefer to book hotels that are close to their work assignments and competitively priced, according to a new survey by the Global Business Travel Association in partnership with HRS. Many corporate travel buyers recognize the importance of practical factors such as proximity and price. But it’s those elements that are key to the…