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Innovation and the Future of Business Travel Highlight GBTA Convention 2019

CHICAGO (August 8, 2019) – The Global Business Travel Association (GBTA) – the voice of the global business travel industry, wrapped up its 51st annual Convention this week in Chicago. Technology and the future of business travel management were the predominant themes throughout the five-day industry gathering that brought together over 7,000 travel professionals and industry…

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Travel Experience Impacts Retention and Reduces Corporate Turn Over

(CHICAGO) August 7, 2019 – Most travel buyers agree companies can improve employee retention or reduce turnover through various traveler-centric efforts. These include travel upgrades such as business class (80%), better quality technology (80%), more traveler-centric policies (77%), additional time off for frequent travel (73%), better customer service from their TMC/travel program (68%), better quality…

How to Navigate GBTA Convention, Part 2: Tune in Thursday to Facebook Live for Expert Insight

GBTA Ladders is taking over GBTA’s Facebook Live again this Thursday at 2PM ET to share expert insight and tips on making the most out of your Convention experience. Whether this is your first Convention or your 15th, you won’t want to miss out as GBTA Ladders Mentor and Convention veteran Phillip Peña shares his…

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GBTA Unveils Media Day Line-Up for GBTA Convention 2019

The business of travel has brought the world within reach, with borders blurring and people intersecting in all corners of the globe. The momentum never stops as the business travel industry is evolving at an unprecedented rate. New technologies have emerged, transforming the face of the global travel program. New security risks have surfaced, which…

How to Navigate GBTA Convention, Part 3: Tune in Today to Facebook Live for Expert Insight

GBTA Ladders is taking over GBTA’s Facebook Live again today at 3:30PM ET to share expert insight and tips on making the most out of your Convention experience. Whether this is your first Convention or your 15th, you won’t want to miss out as our volunteer leadership team from this season, Annisha Brown (American Airlines) and John Carter…

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Global Travel Pricing Set to Slow Down in 2020; Flights to Rise 1.2%, Hotels 1.3%

Minneapolis / Alexandria, 31 July 2019: After posting sharp rises in 2019, prices in the global travel industry are likely to slow in 2020, with flights rising a modest 1.2%, hotels rising only 1.3%, and rental car rates up 1%, according to the sixth annual Global Travel Forecast, published today by CWT and GBTA. While…

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Weekly News Roundup

Uber and Lyft Achieve Record Popularity For the fist time since 2015, ride hailing services Uber and Lyft have appeared on more than 16 percent of business traveler expense reports, a new study by Certify shows. Certify’s second quarter 2019 SpendSmart report aggregates expenses and highlights the most popular airline, meal, lodging, and transportation services…

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Business Travelers Happy with Travel Experience Despite 54% Having Travel Mishaps

Alexandria, VA (July 23, 2019) – More than half (54%) of business travelers have experienced a mishap* while on the road for work in the last year, with 52% reporting they had a delayed flight and 40% a cancelled flight. However, the vast majority (86%) of global travelers are satisfied with their overall business travel…