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New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs

Alexandria, VA (July 18, 2019) – One in five (21 percent) companies have traveler satisfaction programs in place, 29 percent are working on it and 50 percent do not have any plans to create one, according to new, first-of-its-kind research out today from the Global Business Travel Association (GBTA) in partnership with Dinova. It’s no…

Best HR Practices Award Nominations Now Open

WINiT by GBTA is now accepting nominations for the inaugural WINiT Awards. The WINiT Awards recognize the women, men and companies who together, are driving positive change for the career mobility of women in travel-related industries. As part of the Company Achievement Awards category, WINiT would like to celebrate a company with the Best HR Practices…

Traveler Satisfaction is the Buzz Phrase of Our Industry

A new survey by the Global Business Association in partnership with Dinova has found that only one in five companies have traveler satisfaction programs. Another 29 percent are working on programs and 50 percent said they have no plans to create one, according to the new research released today. The results were based on an…

Building and Managing a Travel Program is an Exercise in Balance

Business travelers prefer to book hotels that are close to their work assignments and competitively priced, according to a new survey by the Global Business Travel Association in partnership with HRS. Many corporate travel buyers recognize the importance of practical factors such as proximity and price. But it’s those elements that are key to the…

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New Research: Business Travelers Seek Personalized Options & Payment Efficiencies

Alexandria, VA (July 17, 2019) – Business travelers want hotel options that are convenient, personalized and competitively priced with amenities. New research from the Global Business Travel Association (GBTA), in partnership with HRS, highlights these preferences while also demonstrating that many corporate travel buyers underestimate how important these elements are for their travelers. The global…

Cvent Wraps Successful CONNECT Conference in Vegas

Cvent just wrapped up its annual Cvent CONNECT conference in Las Vegas, and the meetings, events, and hospitality technology provider announced a few new and expanded programs for meeting planners. Here’s what travel buyers may expect to see in the future. A few highlights: Trade Shows Could Get Easier Marketers and trade show managers will…

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Airlines Stepping Up Efforts to Lure Corporate Travelers

While business travelers account for a small percentage of their customers, they are typically twice as lucrative for airlines. Many carriers have been improving their fleets of aircraft, building new lounges, offering more amenities, and creating special programs for their corporate customers. “We’re deeply focused on improving the experience for all customers, including Corporate customers,”…

Nominations for Company Achievement Awards Now Open

WINiT by GBTA is now accepting nominations for the inaugural WINiT Awards. The WINiT Awards recognize the women, men and companies who together, are driving positive change for the career mobility of women in travel-related industries. As part of the Company Achievement Awards category, an organization that supports the professional development of women will be recognized…