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Check-In with Suzanne

Through the twists and turns that have marked the past 19 months, we’ve all continued to navigate to what’s next. For GBTA, that includes how to host an annual convention that re-connects the global business travel industry, safely and responsibly, after a break of over two years amid a lingering pandemic. Last week we all got some positive news. The Biden Administration announced the lifting of COVID-19-related travel restrictions beginning November 8 for fully…

Spotlight on Allison Ausband, 2021 WINiT Outstanding Woman of the Year Award

Allison Ausband is Executive Vice President and Chief Customer Experience Officer for Delta Air Lines. She previously served as Senior Vice President — In-Flight Service, leading a team of 24,000 flight attendants, supervisory and support personnel around the globe, as well as Delta’s onboard global food and beverage operation and experience. Her key responsibilities included…

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Check-In with Suzanne

Education, learning and professional development sometimes don’t get the credit they deserve for how much they do to inform, inspire, engage and advance us. But at GBTA, they are not unsung heroes–they are the stars.    When it comes to volume, breadth and relevancy, GBTA takes deep pride in leading the industry in year-round learning and…

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Politics of Travel: Delayed Passage of Infrastructure Bill, NetZero Air Emissions and the Last Unvaxed Train to Clarksville

It is the end of the first week of October! So many things are coming up, Canadian Workshops, GBTA Convention, U.S. Thanksgiving, the best day of the year,  GBTA Conference Europe 2021 and Christmas! I will happily send you my letter to Santa. BUT before we get there, we must first finish the Politics of Travel. As for the…

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Spotlight on Maren Hanschke, 2021 WINiT Top 50 Women in Travel Recipient

Born in Germany and based out of Mexico,  Maren Hanschke brings with her more than 20 years of travel industry experience, specializing in Business Travel and Global TMC´s. She graduated with a Business Management Degree at the Universidad Iberoamericana Golfo Centro in Puebla, Mexico and is fluent in 3 Languages. Consolidating and structuring the FCM…

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Check-In With Suzanne

Hi everyone!   I recently spoke with a journalist for a Bloomberg article who asked the question: “What will a strong recovery for business travel look like and when will it happen?” After some discussion, we pretty much landed on: “It depends how you’re measuring recovery and also whom you ask.”    The question came on the heels of the Biden Administration’s loosening of restrictions for international travel to the U.S. This was welcome news across our industry, in the U.S and globally. But we also…

Spotlight on Silke Koehnecke, 2021 WINiT Top 50 Women in Travel Recipient

Proudly connecting People to what is important in their lives since 1999. Silke began her Southwest Airlines journey in Marketing and has since served in a variety of Leadership positions in Corporate Sales, Business Development, and currently Southwest Business where she is part of the Leadership Team responsible for the business travel sales strategy for…

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Communications During the Pandemic and Associated Risks

It has been approximately 18 months since the inception of the worldwide pandemic, COVID-19, and the world has become used to the “new normal”.  During this time there has been a multitude of information available regarding travel, safety, health, and wellness. It is important to communicate succinctly to employees, travelers, and customers.  The volume of…

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Check-In with Suzanne:

Many are enjoying the last days of seasonal breaks, kids are headed back to school, and the last business quarter of 2021 is around the corner. And typically, the weeks ahead are busy ones for business travel, meetings and conferences. But thanks to the realities of the ongoing pandemic, again this year, the world looks different.   And that includes for…