Check-in with Suzanne
Last week I presented on the topic of business travel recovery at a Citi Client Conference for an audience of senior procurement professionals from FTSE200 organizations. Also presenting was Ulrika Rosén, Travel & Meeting Manager for Tetra Pak, a leading global food processing and packaging company who said her company hasn’t stopped traveling throughout the pandemic. She said the company has more compliant travelers now than they had pre-pandemic – because business travelers can’t travel on auto-pilot anymore. That struck home. Even experienced travelers are having to adapt to the new reality – one of more complexity and…