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Business Travelers Happy with Travel Experience Despite 54% Having Travel Mishaps

Alexandria, VA (July 23, 2019) – More than half (54%) of business travelers have experienced a mishap* while on the road for work in the last year, with 52% reporting they had a delayed flight and 40% a cancelled flight. However, the vast majority (86%) of global travelers are satisfied with their overall business travel…

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GBTA Convention to Feature One-on-One Interview with Boeing CEO Dennis Muilenburg

Alexandria, VA (July 22, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced a special one-on-one session in its line-up of Convention Arena content for GBTA Convention 2019, held August 3-7 in Chicago. Boeing Chairman, President and CEO Dennis Muilenburg will take the stage on Monday,…

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New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs

Alexandria, VA (July 18, 2019) – One in five (21 percent) companies have traveler satisfaction programs in place, 29 percent are working on it and 50 percent do not have any plans to create one, according to new, first-of-its-kind research out today from the Global Business Travel Association (GBTA) in partnership with Dinova. It’s no…

Best HR Practices Award Nominations Now Open

WINiT by GBTA is now accepting nominations for the inaugural WINiT Awards. The WINiT Awards recognize the women, men and companies who together, are driving positive change for the career mobility of women in travel-related industries. As part of the Company Achievement Awards category, WINiT would like to celebrate a company with the Best HR Practices…

Traveler Satisfaction is the Buzz Phrase of Our Industry

A new survey by the Global Business Association in partnership with Dinova has found that only one in five companies have traveler satisfaction programs. Another 29 percent are working on programs and 50 percent said they have no plans to create one, according to the new research released today. The results were based on an…

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New Research: Business Travelers Seek Personalized Options & Payment Efficiencies

Alexandria, VA (July 17, 2019) – Business travelers want hotel options that are convenient, personalized and competitively priced with amenities. New research from the Global Business Travel Association (GBTA), in partnership with HRS, highlights these preferences while also demonstrating that many corporate travel buyers underestimate how important these elements are for their travelers. The global…

Building and Managing a Travel Program is an Exercise in Balance

Business travelers prefer to book hotels that are close to their work assignments and competitively priced, according to a new survey by the Global Business Travel Association in partnership with HRS. Many corporate travel buyers recognize the importance of practical factors such as proximity and price. But it’s those elements that are key to the…