This week’s round-up starts with raves and rants. Money reports on the most loved and hated airlines in America ranked by the number of passenger complaints. Southwest and Jet Blue found themselves among the most liked according to the report. What do you look for from an airline? Skift reported on a SITA survey showing…
A recent GBTA Foundation study released earlier this week showed an overwhelming majority (83 percent) of organizations that have travel risk management programs, have risk management protocols in place as part of their travel programs to ensure the safety and well-being of their business travelers. GBTA only expects this number to go up. Of those…
The New York Times ran a special section this week dedicated to business travel. GBTA’s Mike McCormick was interviewed for input on multiple articles including business travel trends in today’s world of traveler centricity and continuing high airfares despite falling oil prices. The special section also hit on business travel to Cuba, mass transit, U.S….
New research released today by the GBTA Foundation and American Express looks into how U.S. business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel. The GBTA Business Traveler Sentiment Index™, in partnership with American Express, is a proprietary data-centered barometer based on business traveler’s attitudes toward…
*This post originally appeared as a ‘letter from Mike’ in Global Business Travel magazine volume three, issue two.* We tend to think of disruptions negatively, as undesired events or activities. For business travelers, disruptions too often involve a loss of time and money. Thunderstorms can shut down airports and create cascading flight delays and cancellations….
The week in review is back this week wishing everyone a happy Memorial Day weekend! Let’s start with what not to do on your next business trip: USA Today reported that a man stripped naked in the Charlotte airport after becoming upset that his flight was overbooked. Ever wonder why America can’t have high speed…
Today, Reps. Bennie Thompson (D-MS), John Katko (R-NY) and Kathleen Rice (D-NY) introduced a bill that would end managed inclusion for PreCheck, a practice where Transportation Security Administration (TSA) agents allow travelers to use PreCheck lanes when they have not been properly vetted. GBTA, while a strong supporter of programs like TSA PreCheck, has been…
Rep. John Katko (R-NY) today told attendees at GBTA Legislative Symposium 2015 that he plans on introducing bipartisan legislation that would put an end to managed inclusion in PreCheck – the practice of enabling travelers who have not been screened for PreCheck to go through the PreCheck lane. “Managed inclusion defies the logic of what…
“We want Amtrak to work. We want Amtrak to be profitable,” Rep. Jeff Denham (R-CA) told attendees at GBTA Legislative Symposium 2015. During the event, Denham discussed his commitment to Amtrak and the Passenger Rail Reform and Investment Act, which recently passed the House of Representatives. Denham also detailed a few of his priorities, including…
Congresswoman Lois Frankel welcomed GBTA’s Legislative Symposium attendees to Washington, D.C. saying, “there is nothing more important that having citizen lobbyists.” She said there are so many issues that come in front of Congress that they depend on folks like those in the room who have practical experience to share their ideas on what works…
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