Using Tech to Improve Hotel Experiences
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Using Tech to Improve Hotel Experiences

Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business…

Nearly Doubling Airport Tax Won’t Fly

Nearly Doubling Airport Tax Won’t Fly

GBTA has been vocal in its opposition to raising the Passenger Facility Charge, which would unfairly burden business travelers who help to drive the economy. Travel should be promoted, not pummeled with always-increasing taxes and fees. Here is an excerpt from an op-ed in The Arizona Republic where we say, let Washington know that hiking…

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High Interest in Corporate Travel Loyalty Programs

A recent study from the GBTA Foundation found high interest in both corporate hotel loyalty programs and adding incentives to individual programs to encourage booking through authorized channels. The study, Making Hotel Loyalty Programs Work for You and Your Travel Program, sponsored by Hilton Worldwide, surveyed more than 200 U.S. Corporate Travel Managers and revealed…

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Technology Has Changed the Face of Business Travel

Last week, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. A key finding of the study revealed a massive technological transformation is changing the face of…

Pain Points Cause Deep Frustration for Business Travelers

Last week, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express  revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. While most travelers are significantly satisfied with their trip experience, a key finding of the study…

U.S. Business Travel – By The Numbers

Earlier this week the GBTA Foundation released its latest quarterly forecast for business travel in the United States. Here are the key stats you need to know: U.S. business travel spending will increase by 4.9 percent in 2015 to $302.7 billion and the 2016 outlook anticipates a surge in economic activity and confidence leading to…

Business Travel Keeps Growing, But Erratic Economic Drivers Limit Growth

Earlier this week, GBTA released our latest outlook for business travel in the United States. Our forecast shows business travel spending will increase by nearly 5 percent in 2015 to $302.7 billion, yet ongoing concerns about the U.S. economy are reining-in what could be even sharper growth. Global business travel both drives, and is driven,…

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GBTA, American Express Release First-Ever Global Business Traveler Sentiment Index

In May, the GBTA Foundation and American Express teamed up to bring you a first-of-its-kind study looking into how U.S. business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel. Today the two companies are back with an all-new global outlook. The first-ever GBTA Global Business Traveler…