The latest GBTA Business Traveler Sentiment Index™, in partnership with American Express, was released today and is full of valuable information on business travelers’ feelings about their travel experience and how those feelings affect their actual travel behavior. This is the fourth round of this survey, which covers overall trip experience, travel policy, expense tracking…
A recent GBTA Foundation study, sponsored by Concur, talked to both business travelers and travel buyers about booking behaviors. Over the past year, business travelers are generally satisfied with booking business trips across a variety of channels. Looking at the United States, the United Kingdom and Australia, more than 85 percent of business travelers are…
It may not be the most exciting topic, but expense reports are something every company must address. The expense reporting process is different at each company and often differs by region, too – you can learn more about that in my previous post on the state of expense reporting across the globe. Even the most…
Last week GBTA released a study, in partnership with WWStay, which revealed that nearly half (48 percent) of all U.S. business travelers have used an extended stay accommodation in the past 12 months when traveling internationally for business. An intriguing finding from the study showed that 60 percent of business travelers who use extended stay…
New research from the GBTA Foundation sheds light on the impact that ride-sharing companies are having on the business travel industry. While one in four companies do not allow their travelers to use ride-sharing companies, many have no policy in place, creating risks for companies and travelers alike. A panel Tuesday at GBTA Convention in Orlando…
Earlier this week, I wrote about new hotel WiFi practices. Cancellations are another area where we are seeing changes in hotel policy that significantly impact business travelers. Recently, Marriott and Hilton, two of the country’s largest hotel chains made broad changes to their cancellation policies. The new cancellation policies require that guests cancel their reservation by…
The Next Generation Storefront was a topic of discussion at the fifth annual GBTA Ladders Summit, a gathering of the travel industry’s most talented professionals to exchange ideas on how to navigate and lead the travel industry. The discussion was led by moderator Dena Fradette, Head of Travel Partnerships at TravelBank, and panelists Anne Kolodziej,…
Today’s episode of The Business of Travel tackles the topic of blind spend and how it impacts your travel program. Charlie Sultan, Senior Vice President of Supplier Services at SAP Concur and a member of GBTA’s Technology Committee shares his expertise on the subject. You can download and listen to The Business of Travel on iTunes, Stitcher, Google Play and…
By Heather Thompson, Public Relations Manager, Dinova With the Global Business Travel Association’s annual convention just behind us, it’s no wonder everyone is talking about business travel. It’s a hot topic that gets even hotter when we talk about how much business travel actually costs. (Don’t worry, procurement managers, we’re all feeling the same swelter.)…
For this week’s episode, The Business of Travel revisits an important topic – the safety of women business travelers. In the opening segment, GBTA President Christle Johnson talks GBTA priorities and highlights from a recent GBTA research study on female business travel safety conducted in partnership with WWStay. Next up, WWStay’s Dawn McGowan dives deeper into…
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