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GBTA Launches New Community+ and Learning Platforms to Expand Member Value and Support Business Travel Professionals Worldwide

Bytara erwin

Today GBTA announced the launch of its next era in connection and education for its members: GBTA Community+, a refreshed global digital platform designed to connect business travel professionals with peers, expert-developed resources and real time industry insight; and GBTA Learning, a new professional development experience that strengthens career growth through structured education, credentials and certification pathways.

“GBTA Community+ and GBTA Learning represent a strategic shift in how GBTA supports its members by combining connection and collaboration with long-term professional advancement,” said GBTA CEO Suzanne Neufang. “We wanted to go beyond simply updating our current offerings and thoroughly examine what it would take to truly strengthen ties across our industry and provide more effective learning pathways.”

GBTA Community+ replaces the GBTA Member Hub, while the GBTA Learning platform is completely new. For GBTA members, the transition is seamless: all user login credentials from the Hub will automatically switch over for use on both the Community+ and Learning platforms. To reach GBTA Learning, users can either enter learning.gbta.org in their browser or visit the main GBTA website at gbta.org and click on the Learning tab at the top. GBTA members can access Community+ at community.gbta.org o hub.gbta.org using their existing login name and password.

GBTA Community+ serves as a member-exclusive digital environment where business travel professionals can engage with peers across regions and roles, access practical tools and templates, participate in mentorship, and search resources instantly using AI-powered discovery. Designed as a daily-use professional resource, the platform brings peer expertise and industry insight into one cohesive experience.

Launching alongside Community+, GBTA Learning introduces a modernized approach to professional development in the business travel industry. The refreshed learning experience brings together courses – with new content and formats that will continue to evolve for alignment – with ongoing industry changes, credentials and industry-based education designed to help professionals build expertise and lead effective travel programs to advance their careers.

“Corporate travel managers and departments are frequently solo entities at their organizations,” said Jill Koronkiewicz, GBTA Vice President, Membership, Education, and Engagement. “GBTA Community+ creates a place where members can connect with peers who understand the work and share insight in real time, while GBTA Learning reinforces our commitment to supporting business travel professionals at every stage of their career through globally informed content and certifications.”

Key Features

GBTA Community+: A member‑exclusive digital environment designed for daily connection, collaboration and real‑time professional support.

  • Peer Connection and Collaboration
    An enhanced member directory and topic‑based communities that enable business travel professionals to connect and solve challenges with peers worldwide.
  • Practical Tools and Resources
    Centralized access to expert‑developed toolkits, templates, and resources designed to support real‑world business travel needs.
  • AI‑Powered Search and Discovery
    Intelligent search across documents and video content, including transcription‑enabled video search, helping members find answers quickly and efficiently.
  • Mentorship and Committee Engagement
    Integrated access to GBTA’s mentorship program and committee discussion spaces that support professional development and deeper member engagement.

GBTA Learning: A professional development experience focused on structured education, credentials and career advancement.

  • Flexible, On‑Demand Professional Development
    A growing catalog of on‑demand courses enabling professionals to build skills at their own pace while balancing global schedules and professional demands.
  • Structured Learning Pathways
    Clearly defined courses and programs designed to support professionals at every career stage, from emerging talent to experienced leaders.
  • Credentials and Certification Support
    Opportunities to earn and maintain the Global Travel Professional® (GTP) certification, including access to recertification credits to formally recognize industry expertise.
  • Practical, Industry‑Led Education
    Instructor‑led and on‑demand courses shaped by global industry expertise and focused on immediate, real-world application.
  • Member Value and Access
    Member‑preferred pricing on courses and programs, reinforcing the value of GBTA membership while supporting long‑term professional growth.

“Community supports your work. Learning builds your expertise,” said Koronkiewicz. “Together, GBTA Community+ and GBTA Learning expand what membership means by strengthening both professional growth and day-to-day performance.”

To explore and access the new GBTA Community+, visit: community.gbta.org.  

For more information and to access GBTA Learning, visit: learning.gbta.org.