…professionals and hoteliers often suffer a breakdown during the RFP process when any of the components of trust, communication and understanding are compromised. The RFP process has many pain puntos…
…being taken to make the screening process safer for passengers and employees, and technological innovations designed to reduce physical contact and increase social distancing at the checkpoint. The week…
…country still booked directly with a supplier or used an OTA/travel site at some punto in the past year. The study examined the booking habits of business travellers in the…
…offline and online puntos of sale will continue to narrow. This will lead to a snowball effect whereby travel agencies and TMCs start to manage their businesses and use of…
…Personal Journey session, where Suzanne told the story about her career path and gave the audience puntoers on navigating through the travel industry. For those new to the industry, she…
…(OBT) sits at the intersection of your travel program objectives and your travelers’ safety/experience. OBTs are a critical punto of shared interaction, which provides countless opportunities to achieve both objectives….
…punto of view to commonalities and challenged the audience to embrace forward thinking approaches. They were: Dan Ariely, behavioral economist, best-selling author, speaker and professor, delved into captivating stories and…
…costs. Satisfaction with North American airlines rose for a fourth straight year, as well, measuring at a record high 726 puntos on a scale of 1,000 – a nine punto…
…America program. We also puntoed to the need to streamline visas to the country as well as passport services, which are taking months rather than weeks to process in the…
…his agency plans to replace 2,000 checkpunto x-ray machines with CAT scan technology. In addition to significantly enhanced screening capabilities, he predicted that in three to five years, passengers will…
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