…a Cornell study saying hotels really shouldn’t overdo responses to online reviews. In other articles they focused on using Facebook messenger and Instagram for booking. In an interesting interview, Skift…
For this week’s episode, The Business of Travel, GBTA previews an upcoming Center Stage session at Convention 2018 focused on safety and security in today’s volatile world while looking back…
…reviews as it relates to overall cleanliness and accuracy of the description, hosts have to respond to inquiries within 24 hours, guests are able to check in 24 hours a…
…proximity to restaurants and entertainment (84% travelers, 68% buyers), traveler reviews (80% travelers, 67% buyers) and loyalty program benefits (70% travelers, 64% buyers). On top of that, travelers place a…
…entertainment was important to 84 percent of travelers and 64 percent of buyers. Traveler reviews mattered to 80 percent of travelers and 67 percent of buyers. And loyalty program benefits…
John Wagner, Subcomisionado Ejecutivo Adjunto de la Oficina de Operaciones de Campo para Aduanas y Protección Fronteriza brindó una descripción general del nuevo modelo de salida biométrica en la 15ª Asamblea Legislativa Anual de la GBTA...
…adopt it. These types of security reviews are sometimes “long and drawn out,” said Greeve. Keeping travelers—particularly technology-adept Millenials—happy while managing security risks and travel costs aren’t easy. Often…
…hotel information, budgets, attendee registration and reporting. Some examples of how technology enhances SMMP: 1) Automate workflows with notifications or alerts sent to stakeholders when tasks or reviews need to be…
…Para el 78% los términos de expiración del programa de lealtad son importantes también. Vea más detalles del estudio aquí (https://hub.gbta.org/groups/reviews/item/20/11/2823) La Conferencia GBTA en Ciudad de México se aproxima,…
…via social platforms. The vast majority gave non-work-related answers—such as reviews of airlines or hotels or pictures of local attractions. However these figures mask significant age differences. In every country…
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