GBTA Leadership

As a global industry organization, GBTA relies upon experienced and dedicated business travel industry professionals to guide its strategy and direction to better serve our members at large and the business travel industry as a whole. Our global leadership is comprised of several groups of volunteer and staff leaders whose mission is to ensure the health and growth of the organization.

GBTA Board of Directors

Mission

GBTA is a member-driven organization. Our Board of Directors is the organization’s governing body comprised of members from throughout the diverse global business travel industry. The Board is responsible for establishing the focus and direction of the association.

Structure

The Board (“Directors”) consists of thirteen (13), including two (2) Direct Member Officers (President and Vice President), one (1) US CPC President, two (2) Regional Directors, seven (7) At Large Directors, and one (1) Allied Leadership Council President. Additionally, the CEO also serves as an ex officio  Member of the Board.

GBTA Executive Board Members

Board of Directors

Denise Truso, CCTE, GTP
President, GBTA
Global Travel Manager
PayPal
 

Board of Directors

Mark Cuschieri
Vice-President, GBTA
Executive Director
Global Head of Travel, UBS - UK

Board of Directors

Sharlene Ketwaroo-Nanoo
Direct Seat, Regional Canada, GBTA
Category Manager, Travel
Rogers Communications - Canada

Board of Directors

Jens Liltorp, CCTE
Direct Seat, Regional Europe, GBTA
Manager, Global Travel and Meetings
LEO Pharma, Denmark

 

Board of Directors

Michelle (Mick) Lee
Direct Seat, At Large, GBTA
Head Corporate Services, Travel and Events
BNY Mellon - United States
 

Board of Directors

Phillip Peña
Direct Seat, At Large, GBTA
Managing Director of Luxury Sales, Americas
Hilton Luxury Brands

Board of Directors

Rita Visser
Direct Seat, At Large, GBTA
Director, Global Travel Sourcing & GPO
Oracle

Board of Directors

Maria Chevalier
Allied Seat, At-Large, GBTA
EVP, Customer Success
Predict X - United States
 

Board of Directors

Will Pinnell
Allied Seat, At-Large, GBTA
Vice President, Digital & Product Strategy
BCD Travel - United States

Connie

Connie Smith
Allied Seat, At-Large, GBTA
Manager, Global Travel Services
McCain Foods Limited

Board of Directors

Alison Taylor
Allied Seat, At-Large, GBTA
Chief Customer Officer
American Airlines - United States

Board of Directors

Rosemary Maloney
CPC President, GBTA
Global Travel and Expense Lead
Sprinklr - United States

Board of Directors

Suzanne Neufang
CEO, GBTA
Ex-officio Member

 

 

 

 

Allied Leadership Council

Mission

GBTA’s Allied Members are a vital conduit for addressing the travel industry’s most pressing issues and assuring that their concerns are addressed by GBTA. The Allied Leadership Council represents GBTA Allied Members by acting as an advocate for the Allied community within GBTA, and to assure that the Allied/GBTA relationship remains strong and productive.

Structure

The Allied Leadership Council president and vice president both sit on the GBTA Board of Directors, and offer input and vote on all issues pertaining to the future direction of GBTA. 

Objectives

  • To serve as the voice of the Allied Membership
  • To increase GBTA Board and Staff awareness of the Allied community and its needs
  • To reinforce the value of Allied membership to business travel suppliers

Allied Leadership Council Members

 

Dorothy Dowling

Senior Vice President and
Chief Marketing Officer
BWH | Hotel Group
President, Allied Leadership Council
Chair, WINiT Strategic Advisory Board

 

Alison Taylor

Chief Customer Officer
American Airlines
Vice-President, Allied Leadership Council and Executive Board Member

Reggie Aggarwal

Founder & CEO
Cvent

Doreen Burse

Senior Vice President
United Airlines

 

Maria Chevalier

EVP, Customer Success
Predict X - United State

 

Mark Hollyhead

Chief Operating Officer
Egencia

Beth Kinerk

Senior Vice President
Avis Budget Group, Inc.

 

Robert McDowell

Chief Commercial Officer
Choice Hotels International

Donald Moore

Senior Vice President
Business Rental Sales &
Global Corporate Accounts
Enterprise Holdings, Inc.

Doug Payne, CCTE, GLP, GTP

Senior Vice President – Sales
ALTOUR

Phillip Peña

Managing Director of Luxury Sales,
Americas
Hilton Luxury Brands

Will Pinnell

Vice President, Product Strategy
BCD Travel

Michael Qualantone

Executive Vice President
& General Manager
Global Supplier Relations
American Express
Global Business Travel

Tammy Routh

Senior Vice President
Global Sales Organization
Marriott International

David Seelinger

Chairman and CEO
EmpireCLS Worldwide
Chauffeured Services

Bob Somers

Senior Vice President – Global Sales
Delta Air Lines


Apply to get involved with the Allied Leadership Council: Allied Leadership Council Application

Staff Leadership

Mission

GBTA Staff leadership develop plans and initiatives to execute the mission of GBTA as defined by the Board of Directors and its members. Staff leaders represent various global regions and specific roles needed to carry out the Board mission.

Objectives

  • To serve GBTA members and fulfill the mission as defined by the GBTA Board of Directors
  • To advocate for the business travel industry with global governmental bodies and with media influences shaping the view of business travel.
  • To provide global business travel member benefits, including: continuing education, career advancement, access to business travel research and tools and industry networking.
  • To grow membership and involvement with the organization, and shape the future of the global business travel industry.

GBTA Staff Leadership

Suzanne Neufang
CEO
GBTA


Lisa Censullo
Executive Vice President
GBTA


Peggy Miller Dolphin
Senior Vice President, Sales – Americas
GBTA


Shane Downey
Vice President, Government and Community Relations
GBTA


Melanie Garrett
Senior Vice President, Sales – EMEA
GBTA


Heather Haley
Senior Vice President, Global Sales Operations & Marketing
GBTA


Liz Huh, CMP, CAE
Senior Vice President, Global Operations
GBTA


Catherine Logan
Regional Vice-President - EMEA
GBTA


Hema Shah
Senior Vice President and Chief Financial Officer
GBTA


Nancy Tudorache, CTE
Regional Vice President - Canada
GBTA


2020 - 2021 WINiT by GBTA Strategic Advisory Board

Mission

WINiT is a network serving as a catalyst to drive positive change for the career mobility of women in the travel-related industries.


Dorothy Dowling
Senior Vice President and
Chief Marketing Officer
Best Western® Hotels & Resorts
Vice President, Allied Leadership Council Chair, WINiT Strategic Advisory Board, GBTA

 

Michelle ‘Mick’ Lee
Founder, WINIT forWomen
Managing Director, Global Head of General & Shared Services
BNY Mellon
Vice-Chair, WINiT Strategic Advisory Board, GBTA

 

Suzanne Neufang
CEO
GBTA

 

Lisa Censullo
Executive Vice President
GBTA

 

Aileen Furlong
Managing Director, Specialty Sales
& New Business Development
United Airlines

Mary Ellen George
Head of North America
CTM

 

Patricia Huska
Chief People Officer
American Express Global Business Travel

Christle Johnson, CCTE, GLP, GTP
Vice President, Travel & Business
Services, Johnson Downie LLC
Chairperson, GBTA

Tara Ketcham
Assistant Vice President Business Development
Enterprise Holdings

Beth Kinerk
Senior Vice President
Avis Budget Group, Inc.

Kelly Kuhn
Special Advisor
CWT Executive Leadership
 

Catherine Logan
Regional Vice President - EMEA
GBTA

Melissa Maher
Senior Vice President
Global Partner Group
Expedia, Inc.

Traci Mercer
Senior Vice President
Global Lodging, Ground and Sea
Sabre Travel Network

Malaika Myers
Chief Human Resources Officer
Hyatt Hotels Corporation

 

Becca Rabinowitz
Head of SpotHero for Business
SpotHero

 

Kristen Shovlin
Vice President
Sales Operations and Development
Delta Air Lines

 

Laura Smith
Executive Vice President
Sales, Marketing and Customer Experience
Hertz Corporation

 

Alison Taylor
Chief Customer Officer
American Airlines
Vice President, GBTA Allied Leadership
Council and Executive Board Member

Rita Visser
Director, Global Travel Sourcing & GPO
Oracle
Executive Board Member