Join us in Miami
A GBTA tem orgulho de sediar o 22ºnd Cúpula Anual de Liderança dos Capítulos Americanos da GBTA! Este evento reúne mais de 200 líderes voluntários dos Capítulos Americanos de todo o país para 2 dias de aprendizado, incluindo desenvolvimento profissional, networking e colaboração para aprimorar as 38 organizações dos Capítulos Americanos da GBTA.
Este evento está aberto a todos os membros do Conselho do Capítulo GBTA, membros do Comitê do Capítulo e convidados. Todos os inscritos serão verificados quanto à qualidade para garantir que você se enquadra em uma dessas categorias. Quaisquer inscrições que não se enquadrem nessas funções serão canceladas e reembolsadas.
Local
Miami Marriott Biscayne Bay
1633 N. Biscayne Drive
Miami, FL 33132
Registration Rates
| Membro comprador e não membro | Fornecedor membro e não membro | |
| Now until December 31rua, 2025 | $250 | $250 |
| January 1rua, 2026 to onsite | $350 | $350 |
Attending the GBTA US Chapter Leadership Summit?
Mostre sua rede!
Download one of our official social media graphics and let everyone know you’ll be there. Post it on your favourite platforms using #GBTAChaptersummit and tag @GBTA so we can share the excitement with you!
Agenda
A agenda está sujeita a alterações*
Mais detalhes em breve
12:00PM – 4:00PM
Cadastro
Grand Ballroom Foyer
12:30PM – 1:00PM
Welcome/Kickoff Remarks
Join us for an opening message from the GBTA CPC President! This session will cover the strategy for 2026: provide insights, review the VITAL role you play in the success and the chapters so you can make the most out of Leadership Summit!
grande salão
Michelle Amós
Associate Director of Travel, Corporate Cards & Expense
Qualtrics
Cindy Lewis
Vice President, Customer Success
Cerebri IA
Shawnda Witterstätter
Vice President, Customer Success
Cerebri IA
1:00PM – 2:00PM
Fireside Chat
Join Suzanne Neufang, GBTA CEO and Rosemary Maloney, the GBTA President as they review 2025, discuss trends and delve into the future of GBTA and all the exciting things that are in store for our association and the corporate travel industry.
grande salão
Suzanne Neufang
Diretor Executivo
GBTA
Rosemary Maloney
Diretor Sênior, Viagens Corporativas
Empresa Freeman
2:00PM – 2:10PM
How the GBTA Foundation can Help Chapters Lead the Future
grande salão
Discover how the GBTA Foundation is powering the future of business travel. This short session will spotlight the Foundation’s mission and the programs designed to support Chapter leaders and their members – advancing professional growth, elevating industry collaboration, and accelerating sustainability. Learn how you can leverage these resources to drive positive impact within your community and help shape a thriving, responsible future for our industry, its people, and the planet.
Delphine Millot
Diretor-gerente
Fundação GBTA
2:10PM – 2:30PM
Igniting the Future: Launching the GBTA Ladders NextGen Toolkit
grande salão
The future of business travel starts now. GBTA Foundation is proud to introduce the GBTA Ladders I NextGen Toolkit — a ready-to-use package designed to help GBTA Chapters and regional partners attract, engage, and empower the next generation of industry professionals.
Bev Heinritz
Sr. Director, Foundation Programs
Fundação GBTA
2:30PM – 2:45PM
Robert’s Rules of Order
grande salão
Megin Dressel
Gerente de viagens
Keller North America
2:45PM – 3:00PM
Quebrar
Grand Ballrom Foyer
3:00PM – 4:00PM
Find Your Rhythm: Turning Disruption into Direction
grande salão
Billy Brimblecom
Steps of Faith Foundation
CEO
4:00PM – 4:30PM
Prêmios de serviços de viagens de negócios
grande salão
Recognition of a select group of experienced travel professionals who have distinguished themselves as industry leaders through devotion to their company, their Chapter, their fellow business associates and have contributed to the business travel industry in a meaningful way.
4:45PM – 6:00PM
Recepção de boas vindas
5th Floor Skyview Terrace
Recognition of a select group of experienced travel professionals who have distinguished themselves as industry leaders through devotion to their company, their Chapter, their fellow business associates and have contributed to the business travel industry in a meaningful way.
6:00PM – 10:00PM
Yacht Networking Event Presented by GBTA South Florida Chapter
Seafair Miami
7:00AM – 8:00AM
Café da manhã
grande salão
8:00 DA MANHÃ
Welcome to the Day
grande salão
Presented by our GBTA Chapter Presidents Council President
Michelle Amós
Associate Director of Travel, Corporate Cards & Expense
Qualtrics
8h15 - 9h00
Star Chapter: Essentials
Salons A&B
Introduction to StarChapter, the association management software that all GBTA Chapters use to run their website, membership, and events. Beginning with how to log into the Admin Area and ending with how to access additional training materials.
Becky Schlereth
Global Mobility, Travel & Expense Manager
Watlow Electric Manufacturing Co
Ângela Swoveland
Manager, Volunteer Relations
GBTA
Beyond Business: Community, Connection, and Giving Back
Salons C&D
In this session, we will explore what it truly means to lead with purpose. “Beyond Business” highlights how meaningful connections, community engagement, and intentional acts of giving can strengthen your GBTA Chapter and deepen its impact.We’ll discuss practical ways chapters can give back supporting and uplifting the communities where we work, travel, and thrive. Attendees will gain insight into initiatives that align with both our industry and our communities, along with examples that inspire action and connection.
This session will empower leaders and members to move beyond business as usual and embrace service, collaboration, and purpose-driven engagement.
Pamela Blakely
Gerente
Fragomen Nomadic
Dana Fischbeck
Senior Sales Executive, Busines Rental
Mobilidade Empresarial
Igniting the Future: GBTA Ladders NextGen Toolkit Workshop
Salons H&G
“The future of business travel starts now. Join us for an interactive workshop introducing the GBTA Ladders I NextGen Toolkit — a ready-to-use package designed to help GBTA Chapters and regional partners attract, engage, and empower the next generation of industry professionals.
This session will showcase how the Toolkit provides everything you need to activate local NextGen programming, including event templates, marketing materials, mentorship frameworks, and engagement strategies. Participants will explore best practices from successful pilot programs, share ideas for local adaptation, and learn how to build connections between rising leaders and seasoned mentors within their own communities.
Walk away inspired and equipped to bring the energy of GBTA Ladders NextGen to your Chapter — fueling growth, innovation, and a stronger future for the global business travel industry.”
Bev Heinritz
Sr. Director, Foundation Programs
Fundação GBTA
Melodia Haislip
Vice President of National Sales
Island Hospitality Management
Changing the Narrative: Building Real Connections between Buyers & Suppliers
Salons K&J
“This session explores how buyers and suppliers can move beyond transactional interactions to build stronger, more collaborative partnerships.
Learn practical strategies to improve communication, deepen trust, and create shared value that elevates the travel program and benefits the traveler.
The travel industry is evolving—and so must the way buyers and suppliers work together.
This interactive session challenges old perceptions, breaks down communication barriers, and highlights the importance of authentic partnership.
We’ll explore:
- What buyers really need
- What suppliers wish buyers understood
- How both sides can create mutual value
- The role of transparency, trust, and feedback
Dallas Campos
Senior Analyst Travel Services
Toyota
Patrocínios
Watson Island
Jeff Burba
Gerente de viagens e despesas
West Monroe
Michael Morrison
Director of Business Development & Marketing
Líderes de viagens
9h15 – 10h00
StarChapter Boot Camp: Survive & Thrive
Salons A&B
Ready to tackle the toughest drills in chapter management? Welcome to StarChapter Boot Camp—where we turn confusion into confidence! This session is your training ground for mastering the quirks of StarChapter without breaking a sweat. We’ll cover survival tactics, quick wins, and pro tips to help you march past common obstacles and unlock the platform’s hidden value. Whether you’re a new recruit or a seasoned veteran, you’ll leave battle-ready to thrive with StarChapter—because thriving beats just surviving!
Becky Schlereth
Global Mobility, Travel & Expense Manager
Watlow Electric Manufacturing Co
Amy Hunke
Sr. Manager Travel & Meetings
AMETEK
Ei!!! Coloque seus Estatutos em Ordem!
Salons C&D
This engaging and dynamic session will guide you in aligning your chapter’s bylaws with its actual operations, ensuring consistency and compliance with current laws rather than leaving you to wonder about legal adherence.
Kelly Ferrigno
Gerente de Contas Nacionais
Unido
Amplifying Chapter Impact: Leveraging GBTA Foundation Sustainability Tools for Member Success
Salons H&G
“GBTA Chapters are uniquely positioned to help business travel professionals navigate the fast-evolving sustainability landscape. This breakout session will showcase how the GBTA Foundation’s Planet initiative and its suite of free tools, guidance, and resources can empower Chapters to deliver greater value to members, deepen buyer-supplier collaboration, and turn sustainability leadership into a competitive advantage.
Join us to explore practical ways your Chapter can integrate GBTA’s sustainability offerings into programming, education, and member engagement. You’ll walk away with a clear understanding of what’s available, how to use it, and how to elevate your community’s impact by supporting travel buyers and suppliers on their sustainability journeys.”
Mark Ziegler
Gerente Sênior de Viagens
NetApp
Delphine Millot
SVP Advocacy & Sustainability
Fundação GBTA
The Scholarship Advantage: How Chapters Can Build, Promote, and Maximize Scholarship Programs
Salons K&J
Scholarships are one of the most powerful ways chapters can support member growth when they’re understood, promoted, and designed with intention. This dynamic session gives leaders a clear look at the full range of GBTA scholarship opportunities available to both individuals and chapters, along with transparent insight into how recipients are selected. Attendees will also learn how to design and launch their own chapter scholarships, from shaping criteria to implementing best practices in promotion, scoring, and delivery. With practical tools, real examples, and peer-shared strategies, this session equips you to strengthen your chapter’s scholarship offerings and expand access to professional development for your members.
Melissa Johnson
Senior Business Travel Manager
Hilton Hotels & Resorts
Jeremy Diederich
Vice President – Travel Management
GCaesars Entertainment, Inc.
Lena Sanok
Corporate Project Manager
Hilton Worldwide Business Travel Sales
Chapter Exchange
Watson Island
Jeff Burba
Gerente de viagens e despesas
West Monroe
Building a Foundation for Meeting Protocols
Salons A&B
An interactive session designed to provide meeting protocols using Robert’s Rules of Order to run a more productive and efficient meeting.
Isabella Rusike
Presidente
Bella Global Group
Michele Wilson
Director, Program Management
Hunter World Travel
Continuing the Magic: Who’s Next? Success Planning for GBTA Chapter Leaders
Salons C&D
Succession planning is a gift to your organization. It protects your mission, honors your volunteers’ time, and keeps things running smoothly year after year.
• Volunteer organizations depend on continuity and consistency.
• Succession planning helps avoid burnout and “surprise vacancies.”
• Goal is not to replace people — it’s to protect the organization’s future.
Cindy Lewis
Vice President, Customer Success
Cerebri IA
Kristen Reeves
Chefe de viagens globais
Wellington Management
Empowering Chapter Engagement Through Mentorship
Salons H&G
“Mentorship that moves forward locally —building leaders, fostering connections, and driving engagement.
Interactive discussion on the power of mentorship in shaping leadership in our industry. We will explore what is the WINiT Mentorship Program and strategies to strengthen chapter participation in WINiT and foster meaningful mentor-mentee relationships. Drawing from experiences as mentors and mentees, Danielle and Terasa will share actionable insights to help the Chapter leadership cultivate talent, build inclusive communities, and drive engagement at every level.”
Danielle Bilbao
Diretor Executivo, Clientes Corporativos Globais
Accor
Terasa Tierney
Gerente Global de Viagens
Atec, Inc.
Social Media 1 – Presenting the SAG Social Media Playbook
Created with insights from our expert chapter social media champions, this playbook gives you the tools & best practices to amplify your GBTA Chapter Brand, Grow Membership, and Spark Stronger Engagement in your local communities. Let’s level up our digital presence together!
Salons K&J
Season Moran
Gerente de Desenvolvimento de Negócios
Serko Ltd.
Shalini Iyer
Diretor de Parcerias Estratégicas
hubli
Collaborate, Curate, and Connect: Using GBTA Committees to Elevate Your Chapter Programming
Watson Island
Learn how to collaborate with GBTA Committees to access fresh ideas, curated content, and expert speakers that elevate your chapter meetings and member experience.
Samatha Bean GTP, GLP
Vice President of Sales & LTD Culture
Grupo de Hotelaria LTD
Trish Earles, GTP, CCTE, GLP
Director , Business Solutions Global Commerical Services
Expresso americano
11h15 – 12h00
Growing Membership: A hands-on Session
In this session on membership, we’ll discuss different member personas and then build an avatar to help them through their membership cycle. Come prepared to participate in this session about retention and growth of your membership base!
Salons A&B
Rosemary E Maloney
Diretor Sênior, Viagens Corporativas
Homem Livre
Mindy Owen
Gerente de viagens e despesas
ConecteWise
Politics stinks – How to add air freshener
Salons C&D
Join the Legislative Advisory Council and learn how to garner interest in government relations and advocacy.
Como transmitir o impacto das ações governamentais aos seus membros
Melhores práticas para enfrentar o Desafio do Capítulo
Funcionários da GBTA aprendendo com você sobre o que funciona e o que não funciona do ponto de vista do Capítulo
Shane Downey
Vice-presidente, Relações Governamentais
GBTA
GBTA | Legislative Advisory Council Membros
Igniting the Future: GBTA Ladders NextGen Toolkit Workshop #2
Salons H&G
“The future of business travel starts now. Join us for an interactive workshop introducing the GBTA Ladders I NextGen Toolkit — a ready-to-use package designed to help GBTA Chapters and regional partners attract, engage, and empower the next generation of industry professionals.
This session will showcase how the Toolkit provides everything you need to activate local NextGen programming, including event templates, marketing materials, mentorship frameworks, and engagement strategies. Participants will explore best practices from successful pilot programs, share ideas for local adaptation, and learn how to build connections between rising leaders and seasoned mentors within their own communities.
Walk away inspired and equipped to bring the energy of GBTA Ladders NextGen to your Chapter — fueling growth, innovation, and a stronger future for the global business travel industry.”
Bev Heinritz
Sr. Director, Foundation Programs
Fundação GBTA
Melodia Haislip
Vice President of National Sales
Island Hospitality Management
Social Media as a Leadership Tool
Salons K&J
Discover how today’s business travel leaders are using social media to amplify their voice, build trust, and shape industry connections. This workshop session explores personal branding, storytelling, and digital trends that turn online presence into real-world influence.
Season Moran
Gerente de Desenvolvimento de Negócios
Serko Ltd.
Shalini Iyer
Diretor de Parcerias Estratégicas
hubli
AI Playbook for GBTA Chapters
Watson Island
“Equip GBTA chapter leaders with simple, practical, and immediately usable AI tools that save time, improve engagement, and elevate chapter operations.
This playbook helps you deliver a session that is:
Fun (your Chapter branding)
Practical (real tools they can use tomorrow)
Approachable (AI without the overwhelm)
Aligned with GBTA’s mission (stronger chapters → stronger global community)”
Discover how today’s business travel leaders are using social media to amplify their voice, build trust, and shape industry connections. This workshop session explores personal branding, storytelling, and digital trends that turn online presence into real-world influence.
Shawnda Witterstätter
Vice President , Customer Success
Cerebri IA
Cindy Lewis
Vice President, Customer Success
Cerebri IA
12:15PM – 1:00PM
Treasurers Collaboration
Salons A&B
Based on your position on your Chapter Board for 2026, please join us ot workshop with your peers.
Content/Education Collaboration
Salons C&D
Membership Collaboration
Salons H&G
Marketing/Communication Collaboration
Salons K&J
Sponsorships Collaboration
Watson Island
1:00PM – 1:45PM
Almoço
grande salão
1:45PM -2:15PM
The AI Revolution Real and Upon Us…Welcome to the New World!
“Most “AI” in travel tech is still rules, scripts, and marketing language, but the landscape is about to shift. This session shows what fully autonomous AI agents can do when paired with a unified data and policy platform. You will see how real-time policy, spend and program optimization can occur using AI. Attendees will leave with a clear understanding of what is real, what is hype, and what is coming next.”
grande salão
Caixas de som:
Matt Beck
VP of Product
Cerebri IA
2:15PM – 3:00PM
“GBTA | Advocacy
Chapter Challenge”
grande salão
3:00PM – 3:15PM
Quebrar
Grand Ballroom Foyer
3:15PM – 3:30PM
The Return of Volunteer Engagement – Get the Party Started
In this session we will discuss best practices for cultivating volunteers and how to get members involved and remain engaged with your Chapter.
grande salão
Denise Truso
Gerente Sênior, Viagens Globais
Illumina
3:30PM – 4:00PM
Political Welcome and Airport Trends/Local Update
grande salão
4:00PM – 4:30PM
Buyer Panel – Major Sports Teams and Leagues
grande salão
4:30PM – 4:45PM
Observações finais
grande salão
Presented by our GBTA Chapter Presidents Council President
Michelle Amós
Associate Director of Travel, Corporate Cards & Expense
Qualtrics
Miami Marriott Biscayne Bay
1633 N. Biscayne Drive
Miami, FL 33132
305-374-3900
Site do hotel
A room block has been secured at the Marriott Biscayne Bay for the duration of the summit. Room accommodations can be secured through the link de reserva or by calling the Reservations Department at 305-374-3900. Individuals must identify themselves as being with the group, GBTA US Chapter Leadership Summit 2026, at the time the reservation is made in order to receive the special group rate.
A data limite para reservas é 16 de janeiro de 2026. As solicitações de reserva recebidas após essa data limite estarão sujeitas à disponibilidade e à tarifa vigente.
Tarifas de quarto:
Simples/Duplo: $200 (mais 13% de impostos e taxas aplicáveis)
O hotel oferece comodidades especiais por uma taxa de destino de $35 por noite, que pode ser cancelada a qualquer momento antes do check-in.
Quarto de hotel, impostos, incidentais, passagens aéreas e outras despesas são de responsabilidade do participante.
Check-in: 16h
Check-out: 11h00
Política de cancelamento de quartos:
All reservations must be guaranteed with a credit card, rooms must be cancelled 3 days prior to arrival to avoid any cancelation charges.
Estacionamento:
Tarifas para eventos diurnos: $25 Estacionamento com manobrista ou sem manobrista
Tarifas de pernoite: $47 com manobrista ou $42 sem manobrista.
Veículos de grandes dimensões custam $58,00
Este evento está aberto a todos os membros do Conselho do Capítulo GBTA, membros do Comitê do Capítulo e convidados. Todos os inscritos serão verificados quanto à qualidade para garantir que você se enquadra em uma dessas categorias. Quaisquer inscrições que não se enquadrem nessas funções serão canceladas e reembolsadas.
Taxas de inscrição:
| Membro comprador e não membro | Fornecedor membro e não membro | ||
| Now until December 31rua, 2025 | $250 | $250 | |
| January 1rua, 2026 to onsite | $350 | $350 |
Registro em massa:
Registering multiple people, and prefer one payment? Please register yourself, and when you see the Registration Summary page, you can add members to a group reservation by clicking the box on the bottom left. Be sure to have all of their information available to register them correctly.
Política de cancelamento:
- Todos os pedidos de cancelamento devem ser feitos por escrito à GBTA em eventsupport@gbta.org
- Cancellations are accepted until January 19, 2026.
- Um reembolso total menos uma taxa administrativa $75 será concedido para cancelamentos.
- Nenhum reembolso será concedido após 19 de janeiro de 2026.
- Não há reembolso por “não comparecimento”.
- Os reembolsos serão creditados no cartão de crédito original utilizado para o pagamento.
Política de Substituição:
- Um participante do GBTA poderá transferir sua inscrição para outra parte elegível se não puder comparecer.
- Todas as solicitações de substituição devem ser feitas por escrito à GBTA em eventsupport@gbta.org e tratado no backend do sistema de registro.
- O substituto é responsável por todo e qualquer acordo financeiro entre o registrante original e o substituto.
GBTA US Chapter Leadership Summit 2026 Sponsorship Prospectus
Don’t miss this opportunity to increase your brand awareness, generate leads and network with more than 175 decision makers from GBTA Chapters. Attendees of these events represent Chapter leaders from across the country.
Interested in sponsoring? Contact nossa equipe de patrocínio com qualquer pergunta.
Oportunidades de patrocínio
*Se o patrocinador comprar várias oportunidades de patrocínio em vários níveis, o patrocinador será reconhecido no nível de patrocínio mais alto adquirido.
**Distribution of buyers-only registration list will be provided one (1) times:
– 1 week post – February 4 (Name, title, company)
Contate-nos
Ready to become a sponsor or need expert advice on which opportunity is best for your organization? Fill out the form below and a member of our sponsorship team will reach out to you shortly.
Mais informações em breve
Volte mais perto do evento para obter informações adicionais
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