In light of recent incidents, we are seeing some positive developments with changes in policy related to denied boarding compensation and operational use of security personnel. However, something that was clearly missing from today’s House Transportation and Infrastructure Committee hearing on customer service was the voice of the business traveler. We do hope to see…
Listen to United CEO Oscar Munoz talk, and you will hear a lot about heart – how he wants United to lead with heart, how he thinks more heart needs to be incorporated into the business world today and the inevitable discussions of his heart transplant shortly after he took over the reins of one…
GBTA Urges EU Institutions to Effectively Deal with Price Transparency in Aviation GBTA welcomed the opportunity to contribute to the on-going policy debate on the EU aviation market, launched by the European Commission in the context of its evaluation of European rules governing competition in the internal aviation market. On 7 June, GBTA submitted its…
English 
Spanish 
French 
Portuguese