Booking Behaviors vs. Company Policy: An Opportunity for TMCs

Booking Behaviors vs. Company Policy: An Opportunity for TMCs

A recent GBTA Foundation study, sponsored by Concur, talked to both business travelers and travel buyers about booking behaviors. Over the past year, business travelers are generally satisfied with booking business trips across a variety of channels. Looking at the United States, the United Kingdom and Australia, more than 85 percent of business travelers are…

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Business Traveler Booking Priorities

The GBTA Foundation recently released a study in partnership with Carlson Wagonlit Travel that surveyed more than 500 North American business travelers looking at their booking behaviors, especially related to hotel booking, to learn more about booking priorities and levels of satisfaction. It turns out travelers have a diverse set of priorities when booking hotels…