|

Southwest & Etihad Talk Competition, Service and the Future of Airlines

Yesterday, GBTA Convention kicked off its first industry session at Center Stage with Charisse Jones of USA Today asking hard-hitting questions from Southwest Airlines’ Gary Kelly and Etihad Airlines’ James Hogan. The interviews focused on the future of airline competition, Open Skies, antitrust issues and the characteristics that each CEO felt set their airline apart….

GBTA Convention 2015: Coming to Orlando

GBTA Convention 2015: Coming to Orlando

In just four days, GBTA Convention 2015 kicks off in Orlando on Saturday with Convention Kick-Start Sessions and the GBTA Cares Service Project. The event will feature award-winning actor Kevin Bacon, innovator Steve Wozniak and leading news anchor Megyn Kelly, as well as a slate of industry-panels you won’t want to miss. What more does Convention…

Changing Technologies Shift the Role of Travel Managers

Changing Technologies Shift the Role of Travel Managers

It’s no secret that technology is an integral part of a Travel Manager’s role and will become increasingly more important in the future as travel managers seek to take a more strategic position within their organizations. A new study out recently from the GBTA Foundation, sponsored by Sabre, sought to better understand key responsibilities of…

Using Tech to Improve Hotel Experiences
|

Using Tech to Improve Hotel Experiences

Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business…

|

High Interest in Corporate Travel Loyalty Programs

A recent study from the GBTA Foundation found high interest in both corporate hotel loyalty programs and adding incentives to individual programs to encourage booking through authorized channels. The study, Making Hotel Loyalty Programs Work for You and Your Travel Program, sponsored by Hilton Worldwide, surveyed more than 200 U.S. Corporate Travel Managers and revealed…

|

Technology Has Changed the Face of Business Travel

Last week, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. A key finding of the study revealed a massive technological transformation is changing the face of…

Pain Points Cause Deep Frustration for Business Travelers

Last week, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express  revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. While most travelers are significantly satisfied with their trip experience, a key finding of the study…