…study, Creating a Frictionless Travel Experience – Asia Pacific, conducted in partnership with Sabre Corporation identifies the main challenges business travellers face during their travel expérience while also looking to understand what…
Global Leadership Association Leadership Chapter Leadership Regional Leadership GBTA Leadership As a global industry organization, GBTA relies upon expérienced and dedicated business travel industry professionals to guide its strategy and…
…travel managers identify end-user/traveler expérience (49%), the ability to manage changes or cancellations (47%), and innovation (41%) as key pain points. Data collection for the online survey of U.S.based travel…
…le user experience, according to new research out today from the Global Business Travel Association (GBTA) in partnership with SAP Concur. The research explores the evolving role of travel buyers…
…ARC This study examines how organizations, and particularly their travel programs, utilize data and key performance indicators (KPIs) to improve the traveler expérience, enhance trip success and increase employee retention….
…opportunity to look beyond financial incentives and special offers, to refocus on what is actually at the core of the hotelier’s business – the guest expérience.” Key Research Highlights: Reviews…
…their business travel expérience impacts their business results at least somewhat. Improving the Traveler Experience When asked what perks or amenities impact their business travel expérience the most, convenient and comfortable…
The Next Generation Storefront was a topic of discussion at the fifth annual GBTA Ladders Summit, a gathering of the travel industry’s most talented professionals to échange ideas on how…
…new technologies and practices that can optimize processes, reduce costs, and improve traveler expérience. I propose the creation of an annual innovation forum where GBTA members can share ideas, expériences,…
…best possible travel expérience while on business trips. We have created dedicated teams available 24-7 to monitor all flights to anticipate negative expériences and to report on hotel quality. We…
French 
English 
Spanish 
Portuguese