Re-Engineering the Car Rental Process
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Re-Engineering the Car Rental Process

Last week Avis Car Rental announced its updated mobile app, Avis Now, has gained more than 250,000 users since it rolled out in July. During GBTA Convention’s Media Day this summer, Avis Executive Vice President and Chief Marketing Officer Scott Deaver announced the major overhaul to the company’s app with the addition of the new Avis…

Traditional Car Services in Today’s Corporate Travel World
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Traditional Car Services in Today’s Corporate Travel World

Yesterday, Skift’s Andrew Sheivachman published an article saying traditional car services won’t disappear from the corporate travel world anytime soon. “If all you did was read news reports and listen to the raves of fellow travelers, you would probably think that ridesharing services like Uber and Lyft are rapidly putting traditional car services out of…

Supplier Summit Helps Set the Stage for Success at Convention 2017

Supplier Summit Helps Set the Stage for Success at Convention 2017

GBTA is hosting its 4th annual Supplier Summit in Boston on November 2-3. This special supplier-only event will feature education, insight into what buyers want and a tour of the Boston Convention and Exhibition Center where GBTA’s 2017 Convention will take place this July. The event will kick off Wednesday evening with a networking reception…

Week in Review
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Week in Review

Remember the computer glitches and delays from this past summer? They’re back! Reuters reports thousands of passengers faced delays worldwide after a United Airlines computer glitch late Thursday night. According to The Independent, the problem was resolved as of 3 a.m. ET, but led to the delay of at least 60 flights. Bloomberg states airlines…

Executive Discussion: Preparing for Millennials and Handling Crisis Management
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Executive Discussion: Preparing for Millennials and Handling Crisis Management

During Convention, I had a chance to talk with Tom Tulloch, Managing Director of North America for Pi, at the GBTA Broadcast Studio. Tom shared the technology company’s plans for the upcoming year focusing on growth and innovation around Pi Travel. He also shared some general challenges the industry faces in today’s world. Tom believes…

Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA
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Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA

During Convention this summer, Jay Richmond, Head of Business Travel for Amadeus North America, sat down with GBTA’s Ed Barrett at the Broadcast Studio to talk travel technology. Jay flagged complexity, data and integration as the key areas to address in the coming years. Jay also shared a challenge coming quickly down the pipeline that…

Week in Review
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Week in Review

Congress approved a short-term spending bill earlier this week avoiding a shutdown and keeping the government running through December 9. GBTA was pleased to see language included that will allow TSA to continue to fund increased personnel, however, a long-term solution is necessary. Travelers crave price transparency, according to Christopher Elliott in a USA Today…

Video: CWT CEO Talks Technology and Pace of Change
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Video: CWT CEO Talks Technology and Pace of Change

Recently the GBTA Foundation, in partnership with Carlson Wagonlit Travel (CWT) and the Carlson Family Foundation, released new research showing almost 7 in 10 (69 percent) travel professionals indicate their travel program does not have a mobile strategy in place. Given today’s increasingly mobile world, this isn’t likely to last. Travel professionals agreed, as almost…

GBTA India Business Travel Symposium Features Panel Discussions on Hot Topics,  Latest Industry Research and Robust Networking Opportunities

GBTA India Business Travel Symposium Features Panel Discussions on Hot Topics, Latest Industry Research and Robust Networking Opportunities

GBTA recently hosted its flagship Business Travel Symposium in India. Nearly 300 attended the successful event for a day filled with education, research and networking. The Symposium also featured a tradeshow floor for attendees to see the latest business travel products and solutions exhibitors had to offer. GBTA India Regional Director Gaurav Sundaram kicked the…

Video: iCars President Talks Duty of Care
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Video: iCars President Talks Duty of Care

Shortly after the company announced its plans for national expansion, iCars President Ed Silver joined GBTA’s Caitlin Gomez at the Broadcast Studio at Convention this summer. The business travel industry is constantly evolving, and it is not news that in recent years, the sharing economy and technology have led to massive disruption in the ground…