With the growth of home-sharing platform Airbnb, traditional hotel chains have had to take a step back and rediscover what makes them unique. This was the topic of conversation at GBTA Convention 2017’s Lodging Panel, moderated by CNN’s Richard Quest. Representing hoteliers was AccorHotels’ Senior VP of Global Sales, Markus Keller, and NH Hotel Groups…
The GBTA Foundation, the education arm of the Global Business Travel Association, in partnership with HRS Global Hotel Solutions, conducted a global survey to assess if and how travel managers audit their hotel rates as well as reasons why some travel programs choose not to do so. Globally, 86 percent of travel managers audit their…
There is no doubt that the sharing economy – particularly the rise in ride sharing and home sharing services – are changing the face of travel. The recent GBTA Business Traveler Sentiment Index™ Global Report, in partnership with American Express, finds that beyond consumer travel, many business travelers and corporate travel policies are addressing the…
Airlines aren’t the only ones facing complications recently, with HEI Hotels & Resorts announcing a malware attack lasting more than a year on 20 of its properties. According to Skift, customer payment card data from tens of thousands of transactions may have been exposed, though it is difficult to estimate the total number of customers…
Following the cancellation of 2,300 flights and thousands of delays nearly two weeks ago, two of Southwest’s biggest unions are calling on CEO Gary Kelly to step down. USA Today reports the unions are unsatisfied with the airline’s large focus on Wall Street performance and outdated reservations technology. The aviation industry has seen major complications…
In May, GBTA launched its new Rules of the Road designed to optimize business travel. The guiding principles that make up the Rules of the Road will help to make the global travel systems safer, more secure, more reliable and a better place to conduct and facilitate business. Check out the interactive capsule below to get…
In response to the expansion of the scope of the Value Added Tax (VAT) in China, GBTA issued the press release below: On 5 March 2016, China’s Premier Li Keqiang announced the expansion of the scope of the Value Added Tax (VAT) to several key sectors including hospitality to take effect from 1 May 2016….
This past week, GBTA released its quarterly U.S. business travel forecast. USA Today’s Nancy Trejos covered the report writing, companies will continue to send employees out on the road this year, but they will do so at a more moderate pace. Delta Airlines CEO Ed Bastian agreed with the forecast that business travel demand will…
GBTA’s Mike McCormick joined the Skift team this week along with Evan Konwiser, VP Digital Traveler for American Express Global Business Travel, to talk about how business travel is trying to become more traveler-friendly. Listen to the full podcast to hear more about traveler satisfaction, bleisure, technology in business travel and more. Also in Skift,…
The aftermath of dealing with the tragic terror attacks in Brussels last week continued to dominate the news. The Economist’s Gulliver Business Travel blog wrote about why acts of terror are unlikely to stop business travelers from hitting the road. Travel Market Report’s Anna Gleskman reported on a GBTA poll showing 81 percent of global…
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