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7 Key Takeaways on Business Traveler Attitudes

The latest GBTA Business Traveler Sentiment Index™, in partnership with American Express, was released today and is full of valuable information on business travelers’ feelings about their travel experience and how those feelings affect their actual travel behavior. This is the fourth round of this survey, which covers overall trip experience, travel policy, expense tracking…

Business Travelers Report High Satisfaction with Business Travel Experience

Business Travelers Report High Satisfaction with Business Travel Experience

The latest GBTA Business Traveler Sentiment Index™, in partnership with American Express, shows business travelers enjoy most elements of the travel experience. Satisfaction is highest with staying at hotels (78 percent), the overall travel experience (73 percent) and making travel arrangements (73 percent). While satisfaction levels are high, a decline of 3.7 percentage points in…

Join GBTA Task Force to Update Managed Travel Index

Join GBTA Task Force to Update Managed Travel Index

The GBTA Foundation is establishing a buyer-ledTask Force of seasoned industry professionals to review, update and revise the existing Managed Travel Index®, which is more than six years old. The purpose of the updated assessment is to benchmark the effectiveness of your managed travel program. This includes benchmarking end-to-end processes and meetings management. Most importantly,…

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Breaking Down the Business Traveler Sentiment Index

The first-ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express was recently released in July with the goal to understand travel trends in Australia, Brazil, Canada, Germany, Japan,  Mexico, United Kingdom, and the United States. It examined how business travelers feel about their travel experience and how those feelings affect their actual behaviors…

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GBTA, American Express Release First-Ever Global Business Traveler Sentiment Index

In May, the GBTA Foundation and American Express teamed up to bring you a first-of-its-kind study looking into how U.S. business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel. Today the two companies are back with an all-new global outlook. The first-ever GBTA Global Business Traveler…