VIDEO: The Generational Divide and Business Traveler Satisfaction

VIDEO: The Generational Divide and Business Traveler Satisfaction

Earlier this year the GBTA Foundation released a study in partnership with American Express Global Business Travel exploring the drivers of business travel satisfaction. In the video below, GBTA researchers Jeanne Liu and Kate Vasiloff discuss the study findings, diving into the generational divide when it comes to travel satisfaction.

Executive Discussion: Preparing for Millennials and Handling Crisis Management
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Executive Discussion: Preparing for Millennials and Handling Crisis Management

During Convention, I had a chance to talk with Tom Tulloch, Managing Director of North America for Pi, at the GBTA Broadcast Studio. Tom shared the technology company’s plans for the upcoming year focusing on growth and innovation around Pi Travel. He also shared some general challenges the industry faces in today’s world. Tom believes…

The Brexit Conundrum

The Brexit Conundrum

Despite the stark warnings of many prominent economists, analysts and financial experts, on 23 June the people of the United Kingdom voted to leave the EU. The nation which boasts the mother of parliaments exercised its democratic right through a referendum to go against the perceived wisdom and strike out into the unknown. Since then…

Accor Hotels COO Talks M&A with GBTA
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Accor Hotels COO Talks M&A with GBTA

Days before the start of GBTA Convention 2016 AccorHotels completed their acquisition of FRHI Hotels & Resorts, making newly apointed AccorHotels COO Kevin Frid a great person to talk to about one of the industry’s hottest topics – mergers and acquisitions. During a time of unprecedented consolidation in the travel industry, GBTA Executive Director and…

The Olympics and Infrastructure Development: Does it Last?
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The Olympics and Infrastructure Development: Does it Last?

All eyes will be on Rio in the coming weeks as the 2016 Summer Olympic Games get underway with the Opening Ceremonies taking place tonight. While there have been numerous reports of facilities that are either incomplete or in disrepair, the games will go on, and Brazil is hoping that the Games will help give…

Oscar Munoz Wants to Put the Heart Back into the Friendly Skies
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Oscar Munoz Wants to Put the Heart Back into the Friendly Skies

Listen to United CEO Oscar Munoz talk, and you will hear a lot about heart – how he wants United to lead with heart, how he thinks more heart needs to be incorporated into the business world today and the inevitable discussions of his heart transplant shortly after he took over the reins of one…

GBTA Kicks Off 2016 Gift of Knowledge Programs in Shanghai and Beijing
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GBTA Kicks Off 2016 Gift of Knowledge Programs in Shanghai and Beijing

First announced in 2014, The Gift of Knowledge Initiative was created to implement an innovative and comprehensive program to further develop the travel management profession in China. In 2015, more than 200 individuals were able to participate in the inaugural delivery of workshops in Beijing, Shanghai and Shenzhen bringing travel professionals together to discuss timely…

GBTA Calls for China Business Travel Industry to Enact Policies Encouraging Travel

GBTA Calls for China Business Travel Industry to Enact Policies Encouraging Travel

In response to the expansion of the scope of the Value Added Tax (VAT) in China, GBTA issued the press release below: On 5 March 2016, China’s Premier Li Keqiang announced the expansion of the scope of the Value Added Tax (VAT) to several key sectors including hospitality to take effect from 1 May 2016….