Earlier this year the GBTA Foundation released a study in partnership with American Express Global Business Travel exploring the drivers of business travel satisfaction. In the video below, GBTA researchers Jeanne Liu and Kate Vasiloff discuss the study findings, diving into the generational divide when it comes to travel satisfaction.
During Convention, I had a chance to talk with Tom Tulloch, Managing Director of North America for Pi, at the GBTA Broadcast Studio. Tom shared the technology company’s plans for the upcoming year focusing on growth and innovation around Pi Travel. He also shared some general challenges the industry faces in today’s world. Tom believes…
Despite the stark warnings of many prominent economists, analysts and financial experts, on 23 June the people of the United Kingdom voted to leave the EU. The nation which boasts the mother of parliaments exercised its democratic right through a referendum to go against the perceived wisdom and strike out into the unknown. Since then…
Days before the start of GBTA Convention 2016 AccorHotels completed their acquisition of FRHI Hotels & Resorts, making newly apointed AccorHotels COO Kevin Frid a great person to talk to about one of the industry’s hottest topics – mergers and acquisitions. During a time of unprecedented consolidation in the travel industry, GBTA Executive Director and…
All eyes will be on Rio in the coming weeks as the 2016 Summer Olympic Games get underway with the Opening Ceremonies taking place tonight. While there have been numerous reports of facilities that are either incomplete or in disrepair, the games will go on, and Brazil is hoping that the Games will help give…
Listen to United CEO Oscar Munoz talk, and you will hear a lot about heart – how he wants United to lead with heart, how he thinks more heart needs to be incorporated into the business world today and the inevitable discussions of his heart transplant shortly after he took over the reins of one…
With travelers and travel professionals of all stripes anticipating massive waits at the nation’s airports this summer, The Wall Street Journal reports on the TSA’s efforts to reduce wait times. Current wait times have become so long, that many passengers are missing their flights. The problem is expected to get worse as we enter the…
First announced in 2014, The Gift of Knowledge Initiative was created to implement an innovative and comprehensive program to further develop the travel management profession in China. In 2015, more than 200 individuals were able to participate in the inaugural delivery of workshops in Beijing, Shanghai and Shenzhen bringing travel professionals together to discuss timely…
In response to the expansion of the scope of the Value Added Tax (VAT) in China, GBTA issued the press release below: On 5 March 2016, China’s Premier Li Keqiang announced the expansion of the scope of the Value Added Tax (VAT) to several key sectors including hospitality to take effect from 1 May 2016….
Today GBTA announced the launch of a new Travel Risk Management Maturity Model (TRM3™) Self-Assessment Tool created in partnership with iJET International. Duty of care is a major component of a travel buyer’s job. Travel security risks or medical emergencies can happen anywhere and anytime in today’s world, so it is imperative for organizations to…
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