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New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs

Alexandria, VA (July 18, 2019) – One in five (21 percent) companies have traveler satisfaction programs in place, 29 percent are working on it and 50 percent do not have any plans to create one, according to new, first-of-its-kind research out today from the Global Business Travel Association (GBTA) in partnership with Dinova. It’s no…

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New Research: Business Travelers Seek Personalized Options & Payment Efficiencies

Alexandria, VA (July 17, 2019) – Business travelers want hotel options that are convenient, personalized and competitively priced with amenities. New research from the Global Business Travel Association (GBTA), in partnership with HRS, highlights these preferences while also demonstrating that many corporate travel buyers underestimate how important these elements are for their travelers. The global…

Hometown CEOs to Take Center Stage at GBTA Convention 2019

Alexandria, VA (July 15, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today unveiled its first Center Stage panel for GBTA Convention 2019, held August 3-7 in Chicago. The session is made possible by RoomIt by CWT. The panel, Hometown CEOs Take Center Stage, will feature two…

GBTA Names Lisa Censullo New Executive Vice President

Alexandria, VA (June 28, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced Lisa Censullo as its new Executive Vice President. In this newly designed role, she will partner closely with the Executive Director and Board of Directors on developing a strategic plan and operating model, impacting…

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GBTA Names Jake Cefolia New Vice President of Allied Leadership Council

“Jake Cefolia is a well-respected and trusted leader as well as a tireless advocate for GBTA and I am thrilled to welcome him to the ALC,” said Dorothy Dowling, GBTA ALC President. “His over 20 years of experience and insight will make him an asset to our organization and industry. I look forward to working closely with Jake to help lead the ALC as we begin this new chapter.”

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GBTA Launches On Demand

Today, GBTA announces the launch of its newest member benefit: GBTA On Demand. On Demand provides GBTA members with instant access to nearly 2,000 videos from global events, interviews with leading industry professionals, presentations from education sessions and archived webinars. Accessible from your computer, tablet or smartphone, GBTA On Demand brings a wealth of information…

Jon Taffer to Deliver Keynote at GBTA Convention 2019

Alexandria, VA (May 22, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced author, restaurateur and host of Spike TV’s Bar Rescue Jon Taffer as a featured keynoter at GBTA Convention 2019, held August 3-7 in Chicago. Taffer will deliver a keynote during the Welcome Kick Off…

WINiT Summit 2019 – Chicago To Feature Business Disruptor and Author Joanna Martinez on the Main Stage

Alexandria, VA (May 8, 2019) – WINiT by GBTA, a network driving positive change for the career mobility of women in the travel-related industries, today announced speaker, author and change-agent Joanna Martinez will be a featured speaker at WINiT Summit 2019 – Chicago on August 3rd at McCormick Place. Martinez will draw from experiences and lessons showcased in her book “A Guide to Positive Disruption” to navigate attendees through her proven process for driving positive change within organizations.

GBTA Announces Ashley Judd as Keynote Speaker at GBTA Convention 2019

Alexandria, VA (May 7, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced actress, activist and social justice humanitarian Ashley Judd as a keynote speaker at the 51st edition of GBTA Convention, held August 3-7, 2019 in Chicago. Judd will take the stage at Convention Arena on Wednesday, August 7. This session is made possible by American Airlines.

Over Two in Three Travel Programs Impacted by Payment-Related Data Breach in the Past Year

Alexandria, VA (April 25, 2019) – Nearly 70 percent of travel buyers say their business travelers have been affected by a payment-related data breach from an outside vendor such as an airline, hotel or retailer in the past year, according to new research out today from the Global Business Travel Association (GBTA) in partnership with AirPlus International. The research also reveals that travel buyers believe the risk of fraud is growing, with two-thirds (68 percent) saying travel programs face a greater risk of fraud today than they did two to three years ago.