Podcast: How Improving the Traveler Experience Can Boost Travel Policy Compliance

On the latest episode of The Business of Travel, GBTA dives into the traveler experience. First up, Jeanne Liu highlights GBTA research findings that show the connection between traveler satisfaction and travel policy compliance. Next, Jason Moskal, Global Vice President of Hotel Indigo and Even Hotels Brands for IHG, shares EVEN Hotels efforts and lessons learned in building a brand around creating the best possible travel experience.

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