Week in Review
| | |

Week in Review

The Wall Street Journal’s Scott McCartney asks how the airlines should spend their windfall driven by dramatically lower oil prices and years of cost-cutting and huge consolidation. He talks with GBTA’s Mike McCormick among others to find out ways the airlines could use that money to reinvest and improve the traveler experience. The Huffington Post…

Week in Review
| | | |

Week in Review

In business travel news this week, the Chicago Tribune reported that Senator Charles Schumer wants to require the FAA to establish seat-size standards for commercial airlines to keep passengers from being packed in like sardines. Also according to the Chicago Tribune, the U.S. has banned all air travelers from using electronic cigarettes on domestic and foreign airlines…

Business Traveler Booking Behaviors
|

Business Traveler Booking Behaviors

Just how do business travelers like to book their upcoming business trips? A GBTA Foundation study released today in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers to determine this, examining how travelers make bookings for business trips with a special focus on hotel bookings. A Variety of Devices Business…

Blurred Lines Between Business and Leisure Travel

Blurred Lines Between Business and Leisure Travel

GBTA Convention featured considerable talk about the blurred lines between business and leisure travel. Consumers have come to expect an amazing experience when it comes to booking reservations for vacation travel. Now, they want this same experience when it comes to booking business travel. That was the conclusion of a panel Tuesday morning. Dorothy Dowling,…

GBTA Calls for New Dialogue on Expanded Business Traveler Bill of Rights
| |

GBTA Calls for New Dialogue on Expanded Business Traveler Bill of Rights

Every year at GBTA Convention, I have the privilege of giving attendees an update on the advocacy issues affecting our great industry. Below you will find the speech I plan to deliver this afternoon. As you may have seen, the sharing economy hit the campaign trail. Just a few weeks ago, some of the most…

Using Tech to Improve Hotel Experiences
|

Using Tech to Improve Hotel Experiences

Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business…

|

High Interest in Corporate Travel Loyalty Programs

A recent study from the GBTA Foundation found high interest in both corporate hotel loyalty programs and adding incentives to individual programs to encourage booking through authorized channels. The study, Making Hotel Loyalty Programs Work for You and Your Travel Program, sponsored by Hilton Worldwide, surveyed more than 200 U.S. Corporate Travel Managers and revealed…