The Wall Street Journal’s Scott McCartney asks how the airlines should spend their windfall driven by dramatically lower oil prices and years of cost-cutting and huge consolidation. He talks with GBTA’s Mike McCormick among others to find out ways the airlines could use that money to reinvest and improve the traveler experience. The Huffington Post…
In business travel news this week, the Chicago Tribune reported that Senator Charles Schumer wants to require the FAA to establish seat-size standards for commercial airlines to keep passengers from being packed in like sardines. Also according to the Chicago Tribune, the U.S. has banned all air travelers from using electronic cigarettes on domestic and foreign airlines…
Just how do business travelers like to book their upcoming business trips? A GBTA Foundation study released today in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers to determine this, examining how travelers make bookings for business trips with a special focus on hotel bookings. A Variety of Devices Business…
GBTA Convention featured considerable talk about the blurred lines between business and leisure travel. Consumers have come to expect an amazing experience when it comes to booking reservations for vacation travel. Now, they want this same experience when it comes to booking business travel. That was the conclusion of a panel Tuesday morning. Dorothy Dowling,…
Every year at GBTA Convention, I have the privilege of giving attendees an update on the advocacy issues affecting our great industry. Below you will find the speech I plan to deliver this afternoon. As you may have seen, the sharing economy hit the campaign trail. Just a few weeks ago, some of the most…
Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business…
A recent study from the GBTA Foundation found high interest in both corporate hotel loyalty programs and adding incentives to individual programs to encourage booking through authorized channels. The study, Making Hotel Loyalty Programs Work for You and Your Travel Program, sponsored by Hilton Worldwide, surveyed more than 200 U.S. Corporate Travel Managers and revealed…
The New York Times ran a special section this week dedicated to business travel. GBTA’s Mike McCormick was interviewed for input on multiple articles including business travel trends in today’s world of traveler centricity and continuing high airfares despite falling oil prices. The special section also hit on business travel to Cuba, mass transit, U.S….
Last year, the GBTA Foundation released the 2014 Global Hotel Program Study, in partnership with Best Western, interviewing travel managers in North America and Europe who worked on global corporate travel programs and had a role in hotel selection or negotiation. This year, the two partnered again to look at travel managers based in Asia…
Connectivity is crucial for business travelers – and for many road warriors, that often means connecting to a hotel WiFi network. Free WiFi is one of the most coveted amenities: a Hotels.com survey of 8,600 travelers worldwide found just 11 percent would be willing to pay for Wi-Fi when staying in a hotel. GBTA has…
Earlier this week, I wrote about new hotel WiFi practices. Cancellations are another area where we are seeing changes in hotel policy that significantly impact business travelers. Recently, Marriott and Hilton, two of the country’s largest hotel chains made broad changes to their cancellation policies. The new cancellation policies require that guests cancel their reservation by…
The Week in Review keeps you up-to-date on the latest business travel news. We had some technical difficulties on Friday, but we’re back today with the latest in business travel news. Check back again this Friday for another wrap-up. The U.S. tightened security requirements for travelers from Europe and Asia on Monday. According to Reuters, visitors…
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