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Business Traveler Booking Priorities

The GBTA Foundation recently released a study in partnership with Carlson Wagonlit Travel that surveyed more than 500 North American business travelers looking at their booking behaviors, especially related to hotel booking, to learn more about booking priorities and levels of satisfaction. It turns out travelers have a diverse set of priorities when booking hotels…

Travel Apps: Baby Boomers vs. Millennials

Travel Apps: Baby Boomers vs. Millennials

A recent GBTA Foundation study released in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers looking at business travelers’ booking behaviors and found some interesting differences when it comes to Baby Boomers (55+) and Millennials (18-34) and their use of travel apps. While smart phones are practically universal among business…

GBTA Foundation Delivers First Gift of Knowledge Workshops in Shanghai and Beijing

At GBTA Convention 2014 in Los Angeles, the GBTA Foundation first announced The Gift of Knowledge Initiative. This new initiative would develop and implement an innovative and comprehensive program to further develop the travel management profession in China. Thanks to the support of United as a founding leadership partner and other industry leaders, Ctrip Corporate…

Compensation for Travel Buyers Up 5 Percent Year Over Year

The GBTA Foundation released its annual Compensation and Benefits study today that looks at salaries, bonuses, and benefits for U.S. travel buyers. In good news for travel buyers, salaries are up year over year increasing 5 percent to $110,000 for total pre-tax compensation in 2015. Median salaries are up, as well, increasing 6 percent to…

Why Taking a Sustainable Approach to Business Travel & Meetings Works!

Why Taking a Sustainable Approach to Business Travel & Meetings Works!

Sustainability in Action… In this second blog post of my new sustainability series, I explain why following a responsible approach to a sustainable travel and meetings program is good for business. If you missed my first post on what sustainability is and why does it matter, read it here. The word ‘sustainability’ is used a…

GBTA Unveils Speaker Line-Up for Energy, Resources & Marine Symposium in Calgary

Conference Sessions to Take Deep Dive into Navigating Canada’s Oil, Gas & Energy Sector GBTA, the leading voice of the business travel industry in Canada, is excited to host its second annual Energy, Resources & Marine (ERM) Symposium in Calgary on October 8, 2015 at the WestJet Campus. ERM Symposium 2015 Calgary will feature keynote…

Guest Post: Four Perspectives on Technology
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Guest Post: Four Perspectives on Technology

The following is a guest post in our GBTA Ladders Blog Series. The GBTA Ladders program is a unique mentor program designed to help develop the passion and skills of business travel professionals enabling them to help solve the major challenges facing business travel. A call for new mentors and mentees for the next round…

Business Traveler Booking Behaviors
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Business Traveler Booking Behaviors

Just how do business travelers like to book their upcoming business trips? A GBTA Foundation study released today in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers to determine this, examining how travelers make bookings for business trips with a special focus on hotel bookings. A Variety of Devices Business…

GBTA and The Wharton School Celebrate 15 Years of GLP Program

I am pleased to announce GBTA has again renewed its partnership with the Wharton School of the University of Pennsylvania to deliver the Global Leadership Professional® (GLP) Program. This marks 15 years of delivering this program to business travel professionals and there is truly nothing else like it in the industry. The only masters-level course…

Guest Post: Are You Prepared to be Tomorrow’s Travel Manager?

Guest Post: Are You Prepared to be Tomorrow’s Travel Manager?

Today’s guest blog post comes from Brad Bennett, product marketing manager, corporate solutions, at Sabre.             Are you prepared to be tomorrow’s travel manager? None of us know what the future holds, but we do know that the life of a travel manager in 2020 will be different than it…

Guest Post: Changing the Way We Travel for Work

Guest Post: Changing the Way We Travel for Work

The following is a guest post in our GBTA Ladders Blog Series. The GBTA Ladders program is a unique mentor program designed to help develop the passion and skills of business travel professionals enabling them to help solve the major challenges facing business travel. A call for new mentors and mentees for the next round…

What IS Sustainability – and What’s All the Fuss About Anyway?

Welcome to the first in a series of blog posts designed to give you an introduction to the world of sustainability and take you through the rationale, methods, best practices and reasons why you should get involved. And, how you create an ROI! What IS sustainability – and what’s all the fuss about anyway? I’ll…

Join GBTA Ladders and Take Your Career to New Heights

Join GBTA Ladders and Take Your Career to New Heights

Today’s guest blog post comes from Caitlin Gomez, senior director of Global Markets at HRG and co-creator of the GBTA Ladders Program. Today, GBTA issued a call for new mentors and mentees for the GBTA Ladders Program. This program is near and dear to my heart as I worked with Krissy Herman, vice president of…

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Business Traveler Satisfaction Varies By Country

Recently, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. This first global report showcased many differences (but also some similarities) between the countries surveyed for the…

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Breaking Down the World’s Major Business Travel Markets

When the GBTA Foundation released its annual global report and business travel forecast this July,sponsored by Visa, Inc., it highlighted five countries in a segment of newly emerging markets often overlooked because they aren’t as large as the traditional powers or the more commonly discussed BRIC markets. The five countries called out: Indonesia, Malaysia, Mexico,…

Guest Post: Mommy Guilt: Business Traveler Edition

Guest Post: Mommy Guilt: Business Traveler Edition

The following is a guest post in our GBTA Ladders Blog Series. The GBTA Ladders program is a unique mentor program designed to help develop the passion and skills of business travel professionals enabling them to help solve the major challenges facing business travel. A call for new mentors and mentees for the next round…

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Breaking Down the Business Traveler Sentiment Index

The first-ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express was recently released in July with the goal to understand travel trends in Australia, Brazil, Canada, Germany, Japan,  Mexico, United Kingdom, and the United States. It examined how business travelers feel about their travel experience and how those feelings affect their actual behaviors…

One-Half of Travel Buyers to Cut Spending with Lufthansa Once €16 Per Booking Surcharge  Goes Into Effect on September 1
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One-Half of Travel Buyers to Cut Spending with Lufthansa Once €16 Per Booking Surcharge Goes Into Effect on September 1

GBTA recently conducted a survey of travel buyers living in the United States and put out the release below this morning revealing its findings. In June, the Lufthansa Group airlines announced that it plans to add a surcharge to tickets purchased anywhere other than its websites, service centers and airport ticket counters beginning next week…

Business Travelers View on the Economy

Recently, the first ever GBTA Global Business Traveler Sentiment Index™ in partnership with American Express revealed how business travelers across the globe feel about their travel experience and how those feelings affect their actual behaviors related to travel. A key finding of the study revealed travelers are optimistic about the health of their industry, though…

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Week in Review

Last weekend, an air traffic control glitch caused major delays hitting Washington, D.C. and New York especially hard. GBTA called for a top-to-bottom review of the air travel disruption calling it an unacceptable outcome and pressing for a close examination of the long-term planning process. In better news for consumers, Slate reports that airline ticket…

GBTA Calls for “Top-to-Bottom Review” of Weekend’s Air Travel Disruption

GBTA Calls for “Top-to-Bottom Review” of Weekend’s Air Travel Disruption

Earlier this week, GBTA issued a call for a top-to-bottom review of the air travel disruption that caused cancellations and delays of flights across the nation. We issued the following statement: Over the weekend, an air traffic disruption caused by a ‘technical glitch’ resulted in more than 3,400 delays and 640 cancellations of flights across the…

Blurred Lines Between Business and Leisure Travel

Blurred Lines Between Business and Leisure Travel

GBTA Convention featured considerable talk about the blurred lines between business and leisure travel. Consumers have come to expect an amazing experience when it comes to booking reservations for vacation travel. Now, they want this same experience when it comes to booking business travel. That was the conclusion of a panel Tuesday morning. Dorothy Dowling,…

How to Spot Human Trafficking at Airports
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How to Spot Human Trafficking at Airports

At GBTA Convention 2015, the GBTA Foundation announced a partnership with ECPAT, the leading anti-trafficking policy organization fighting sex tourism. GBTA is working to mobilize the travel industry against child exploitation in travel by encouraging the business travel industry to adopt and implement ECPAT’s Tourism Child-Protection Code of Conduct, the only voluntary, industry-driven set of guidelines…

GBTA Election Update – Notice of Special Election

*The message below was originally sent on Monday, August 10, as an email to GBTA Members as an official notice of the upcoming Special Election.* NOTICE OF SPECIAL MEETING FOR THE PURPOSE OF CONDUCTING A SPECIAL ELECTION Election of Directors; Vote on Proposed Bylaw Amendments Notice of Special Meeting and Special Election There will be…

Kevin Bacon Talks Six Degrees at GBTA Convention

Kevin Bacon Talks Six Degrees at GBTA Convention

Monday at GBTA Convention actor, director and musician Kevin Bacon took the stage at Convention Arena. Bacon entertained a packed crowd sharing stories about his career in the entertainment industry; the genesis of the 6 degrees of Kevin Bacon game and his Six Degrees Foundation, which connects celebrities with deserving grass-roots charities. He concluded by talking about how…

Competition and the Sharing Economy Highlight Monday at GBTA Convention
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Competition and the Sharing Economy Highlight Monday at GBTA Convention

The Global Business Travel Association (GBTA) – the voice of the global business travel industry, kicked off its first industry session at Center Stage with Charisse Jones of USA Today asking hard-hitting questions from Southwest Airlines’ Gary Kelly and Etihad Airlines’ James Hogan. The interviews focused on the future of airline competition, Open Skies, antitrust…

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Tuesday’s Theme of Convention: Technology’s Impact on Travel

Tuesday morning, Dorothy Dowling, Senior Vice President, Best Western Marketing and Sales, led a fascinating panel on the Future of the Travel Distribution Landscape at GBTA Convention 2015. She was joined by Douglas Anderson, CEO of Carlson Wagonlit Travel; Scott V. Alvis, Chief Marketing Officer of Amadeus North America; and David Pavelko, Director of Travel…

A Travel Policy Void

A Travel Policy Void

New research from the GBTA Foundation sheds light on the impact that ride-sharing companies are having on the business travel industry. While one in four companies do not allow their travelers to use ride-sharing companies, many have no policy in place, creating risks for companies and travelers alike. A panel Tuesday at GBTA Convention in Orlando…

Convenience, Cost-Savings and Customer Experience
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Convenience, Cost-Savings and Customer Experience

Monday on Center Stage at GBTA Convention, Guy Langford of Deloitte & Touche LLP moderated a panel on differentiating branding in a sharing economy featuring two executives from more traditional and well-established companies and two new entrants from companies clearly playing in a sharing economy. The panelists included executives from NH Hotel Group, Enterprise Holdings, Zipcar and…

GBTA Partners with ECPAT to Fight Child Exploitation in Travel

GBTA Partners with ECPAT to Fight Child Exploitation in Travel

Earlier today at GBTA Convention, the GBTA Foundation announced it is joining the fight to stop child exploitation by working with ECPAT, the leading anti-trafficking policy organization fighting sex tourism. The GBTA Foundation will stand shoulder-to-shoulder with ECPAT against the trafficking and exploitation of children. In making this commitment, the GBTA Foundation will work with ECPAT…

GBTA Calls for New Dialogue on Expanded Business Traveler Bill of Rights
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GBTA Calls for New Dialogue on Expanded Business Traveler Bill of Rights

Every year at GBTA Convention, I have the privilege of giving attendees an update on the advocacy issues affecting our great industry. Below you will find the speech I plan to deliver this afternoon. As you may have seen, the sharing economy hit the campaign trail. Just a few weeks ago, some of the most…

Global Business Travel Spending to Hit Record High of $1.25 Trillion in 2015

Today at GBTA Convention, the GBTA Foundation unveiled its Annual Global Report & Forecast finding global business travel spending will hit a record $1.25 trillion USD in 2015, 6.5 percent growth over 2014. Growth will remain strong through 2019, with business travel projected to grow 6.9 percent in 2016, 6.0 percent in 2017, 6.4 percent…