Week in Review
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Week in Review

According to TechCrunch, the U.S. has lifted laptop bans from passengers flying with Etihad, Emirates and Turkish Airlines. CNNMoney reports that the laptop ban was also lifted from Qatar Airways, since the airline meets all of DHS’ new security guidelines. GBTA unveiled its Media Day line-up for GBTA Convention 2017, July 15-19 in Boston. More…

Week in Review
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Week in Review

According to The Washington Post, President Trump announced revisions to parts of Obama’s Cuba policy on Friday. The new policy prohibits commercial dealings with Cuba’s military and somewhat limits U.S. citizens from freely traveling to the island. Buying Business Travel notes Heathrow baggage issues that affected passengers on Thursday morning have been resolved. Some passengers…

Week in Review
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Week in Review

Buying Business Travel reports Manchester flights would “operate as normal” following a terror attack at the MEN arena on Monday night. According to Business Traveller, Virgin Australia and Air Canada’s codeshare agreement has officially begun, and travelers may now buy tickets for codeshare flights on select routes operated by both carriers. Buying Business Travel reports passengers…

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Turbulent Skies Ahead: Travel Industry Braces for Electronic Ban Expansion

Earlier this week, a JetBlue flight was diverted after a lithium-ion laptop battery caught fire in a passenger’s carry-on. According to Business Insider, this occurrence exposes one of the major dangers associated with the Trump Administration’s laptop ban, which is currently imposed on 10 airports in eight Middle Eastern and African countries. The possible expansion of…

Week in Review
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Week in Review

On Tuesday, the House Transportation and Infrastructure Committee held a hearing on U.S. airline customer service featuring representatives from United, Alaska, Southwest, American and the Consumers Union. According to Skift, members of Congress urged executives to improve their customer service and questioned airlines’ overbooking practices. GBTA released a statement on the hearing, sharing results from…

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Innovation Series Competition: Airmule, Mezi, Globechat

Airmule, Mezi and GlobeChat recently went head-to-head in the first round of the Innovation Series, a series of webinars in which each innovator presents their pitch for a chance to exhibit on the all-new Innovation Row at GBTA Convention 2017. The Innovation Series and Innovation Row are sponsored by Travel Leaders Group, as they share…

GBTA Statement on House T&I Committee Hearing on Airline Customer Service
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GBTA Statement on House T&I Committee Hearing on Airline Customer Service

In light of recent incidents, we are seeing some positive developments with changes in policy related to denied boarding compensation and operational use of security personnel. However, something that was clearly missing from today’s House Transportation and Infrastructure Committee hearing on customer service was the voice of the business traveler. We do hope to see…